Hi all, I just started up train sim world, looking forward to the trying out a few new scenarios that the community has made on content club. However upon loading up the creators club and choosing any scenario the content overview section with never loads up. And also won't let me subscribe it just has the constant loading icon and when I press subscribe to download that's also just met with the constant loading icon. I have restarted the game and my console however none of this has work. Is anyone else having the same problem? Does anyone know how to sort this? Thanks
Try logging out of your Dovetail Live account and then back in again. This should resolve the problem.
Here are some steps which you may also find useful. Dovetail Live Connection Issues If your account has been activated but your account is not behaving as you would expect, it is likely that the connection to the Dovetail Live servers needs to be refreshed. In most cases you can resolve these issues by using the instructions below. Open the Game Go to the Options screen and Log out of Dovetail Live Restart the game and then Log In to Dovetail Live On PC check that you are online and that Train Sim World is marked as an exception is any Firewall/Anti-Virus/Anti-Malware software, you might be running. Notice for Console Players: Unless you have disabled "Auto-Load Journeys" where you can access the Options menu by selecting a route first, you will need to load into a scenario or service to access Options from the pause menu.
Hello, I have carried out the steps mentioned but when I validate the subscription icon to download a livery or a scenario, it loads infinitely without being able to validate the download.
PS; until last Friday there was no problem downloading, the service seems to have broken since that date.
Could you please submit a ticket to player support as the issue is persisting, if you could provide them with any screenshots of what is happening that would also be very useful. https://forums.dovetailgames.com/threads/reporting-a-technical-issue.23564/