So I won the screenshot contest in week 17, however, the screenshot has not appeared in the game yet. I thought it would be noticed when the new screenshot from last Friday gets added, but it was not. I had a look on YouTube and it seems that this is not only occuring for me, but for everyone.
Hi Br425 thank you for bringing this up. I've checked with the team, and we are uploading your winning screenshot now. It should be visible within then next 1-2 hours. Please accept our apologies for the delay. If you have a query like this again, please feel free to raise a support ticket. Although the forums are monitored by staff, it can be easy to miss a new post. https://dovetailgames.freshdesk.com/support/home
Hi Chris, thank you very much for your support! The screenshot has now appeared in-game. I'll keep in mind to raise a support ticket next time