Wsr Minehead Shunter Crash

Discussion in 'Troubleshooting' started by Omenanraato, Sep 11, 2018.

  1. Omenanraato

    Omenanraato Member

    Joined:
    Jul 25, 2018
    Messages:
    44
    Likes Received:
    18
    Minehead Shunter Part 1. the game crashes every time somewhere in the middle of the task.
     
  2. TrainSim-Luke

    TrainSim-Luke Well-Known Member

    Joined:
    Jun 13, 2018
    Messages:
    396
    Likes Received:
    831
    Hi
    Could you please log a support ticket on Kayako:
    http://dovetailgames.kayako.com
    Can you provide as much information as you can, such as did everything update and install fine, which task is the one that crashes, is there an error message, can you provide a screenshot? The more you can give us the better we can identify where the problem is.
     
  3. TinTin_57

    TinTin_57 Well-Known Member

    Joined:
    Aug 8, 2018
    Messages:
    2,338
    Likes Received:
    3,296
    Was outside one of the stations? (I’ll try and remember which). My speedo went wild, up to 317 mph then stuck on 1.7mph and killed the engine. After doing a reset of the loco and ‘cold’ start I was on my way again tho
     
  4. Omenanraato

    Omenanraato Member

    Joined:
    Jul 25, 2018
    Messages:
    44
    Likes Received:
    18
    It always happens at some station. At both ends of the station there is a road crossing. I can try tomorrow to make the scenario again and see what error message it is giving.
     
  5. DominusEdwardius

    DominusEdwardius Well-Known Member

    Joined:
    Dec 8, 2016
    Messages:
    252
    Likes Received:
    361
    Just out of curiosity, are you applying power in the opposite direction when you do it, so apply power forward while going in reverse?
     
  6. Omenanraato

    Omenanraato Member

    Joined:
    Jul 25, 2018
    Messages:
    44
    Likes Received:
    18
    No, i just go foward and doesnt touch any button.
     
  7. Kevvy68

    Kevvy68 Member

    Joined:
    Jul 25, 2018
    Messages:
    42
    Likes Received:
    15
    The first scenario with the class 47. system crashed twice, as i was initially applying power.
    However on my third attempt i completed the scenario with no hiccups.
     
  8. stephen

    stephen New Member

    Joined:
    Sep 11, 2018
    Messages:
    1
    Likes Received:
    0
    Yup i play 3 or 4 time and time and time again it crash. It pointless to play wsr untill this get fix i m on PlayStation 4
     
  9. Northlander

    Northlander Guest

    I've had 3 blue screen crashes in the Class 47 (standard PS4 error ce-34878-0) It happens when sitting in the cab when not even moving, twice when I tried to pull the blinds down (although I don't know if the class 47 has them) the third time I was waiting for service just looking around the cab. The game freezes then the screen goes black, after about 5 seconds the PS4 recovers to the blue screen error. Disappointed that the game has just updated to support this new DLC and to "fix" bugs
     
  10. Ali D

    Ali D Member

    Joined:
    Aug 7, 2018
    Messages:
    45
    Likes Received:
    51
    I've had the same on shunter part 1 just as I was about to couple up to the second set of carriages . I've submitted a ticket to dovetail through the support section with photo of error screen hopefully it will be sorted soon
     

    Attached Files:

    • Like Like x 1
  11. TinTin_57

    TinTin_57 Well-Known Member

    Joined:
    Aug 8, 2018
    Messages:
    2,338
    Likes Received:
    3,296
    Yes, always submit a ticket so it potentially helps everyone else
     
    • Like Like x 1
  12. Northlander

    Northlander Guest

    The quality control of DTG leaves a lot to be desired for....not the best way to launch a £20 DLC
     
    • Like Like x 3
  13. Omenanraato

    Omenanraato Member

    Joined:
    Jul 25, 2018
    Messages:
    44
    Likes Received:
    18
    Same error here.

    When I coming back with wagons, game crash when i past Dunster station.

    Edit: ok, it crash totaly random..
     
    Last edited: Sep 12, 2018
  14. Omenanraato

    Omenanraato Member

    Joined:
    Jul 25, 2018
    Messages:
    44
    Likes Received:
    18
    Also finishing up scenario my locomotive jump in the air. :D


    I forgot brake off, so train moving another direction when i move throttle on, but that jump is hilarious. :D
     
  15. Northlander

    Northlander Guest

    From what I'm seeing here, how did this even get past Sony's certification process to even be sold on the store...it's looking increasingly broken to the point of unplayable sadly
     
    • Like Like x 3
  16. TinTin_57

    TinTin_57 Well-Known Member

    Joined:
    Aug 8, 2018
    Messages:
    2,338
    Likes Received:
    3,296
    I guess in a derailment situation you could be thrown anywhere to be fair. But it did look like a ‘bunnyhop’ (people of a certain age will remember that from the BMX days)
     
    • Like Like x 1
  17. Ali D

    Ali D Member

    Joined:
    Aug 7, 2018
    Messages:
    45
    Likes Received:
    51
    I have had some correspondence via email from support regarding my ticket ..basically saying there had only been one other ticket submitted regarding this and as hundreds of been sold it's not an issue .. so I urge people to submit tickets if you are experiencing problems ... I was basically told to reinstall the game and see if that works
     
    • Like Like x 1
  18. Omenanraato

    Omenanraato Member

    Joined:
    Jul 25, 2018
    Messages:
    44
    Likes Received:
    18
    I made the ticket and got the same answer. I'm the only who has this problem. :D
     
  19. EmoDan666

    EmoDan666 New Member

    Joined:
    Aug 3, 2018
    Messages:
    8
    Likes Received:
    5
    Did you try uninstalling the game? Has that improved anything? If not did you reply to let them know that reinstalling did nothing?
     
  20. Ali D

    Ali D Member

    Joined:
    Aug 7, 2018
    Messages:
    45
    Likes Received:
    51
    Currently reinstalling now so will update you and them in due course .
     
  21. TinTin_57

    TinTin_57 Well-Known Member

    Joined:
    Aug 8, 2018
    Messages:
    2,338
    Likes Received:
    3,296
    Ok I got the black screen and crash just then on the Land Cruise scenario. This issue and the one before have been at Doniford!
     
  22. Ali D

    Ali D Member

    Joined:
    Aug 7, 2018
    Messages:
    45
    Likes Received:
    51
    Just reinstalled game plus add on and crashed again on shunter part 1 , TSW base game working ok but not add on it all crashes every time 20180912_130543.jpg
     
    Last edited: Sep 12, 2018
    • Like Like x 2
  23. TinTin_57

    TinTin_57 Well-Known Member

    Joined:
    Aug 8, 2018
    Messages:
    2,338
    Likes Received:
    3,296
    6296969F-8F6F-46D4-AA38-6FA5C429DB03.jpeg I think the crashing is pretty general now. I just ran a 47 service. Turned to my right and my second man was stood bolt upright in the chair with his hands pointing down. Pretty weird. It then said stop at Stogumber but the target symbol on screen was several miles past Stowgumber. It crashed shortly afterwards
     
  24. idiosis

    idiosis Member

    Joined:
    Aug 2, 2018
    Messages:
    87
    Likes Received:
    87
    It's a disgrace.
     
    • Like Like x 4
  25. brionfire

    brionfire New Member

    Joined:
    Sep 14, 2018
    Messages:
    25
    Likes Received:
    7
    The speedo wild thing happens to me a lot - isn't it the wheels slipping if you try and introduce power too quickly?
     
    • Like Like x 1
  26. LastTrainToClarksville

    LastTrainToClarksville Well-Known Member

    Joined:
    Oct 12, 2017
    Messages:
    2,503
    Likes Received:
    2,069
    All I can say is that I've completed every scenario and session available in this DLC without any program crashes. However, I do run TSW on a PC, so perhaps the problem arises only on other platforms? I will add that this route requires more careful driving than any other and the instructions do not always cover everything that has to be done, so the learning curve can be quite steep.
     
  27. Ste 6201

    Ste 6201 New Member

    Joined:
    Aug 8, 2018
    Messages:
    22
    Likes Received:
    11
    On PS4 the first WSR scenario keeps crashing, either a signal stuck on red, PS4 reboots or the latest is after connecting to the second rake of coaches the Shunter wont move but the wheels turn slowly (not slip)
     
  28. LeShark75

    LeShark75 Member

    Joined:
    Sep 16, 2018
    Messages:
    39
    Likes Received:
    31
    Hi Guys, I'm having the same issues too. All other routes are working fine. Hope a patch drops soon.
     
  29. joseph4850

    joseph4850 New Member

    Joined:
    Aug 24, 2018
    Messages:
    10
    Likes Received:
    5
    All this happened to me after I updated my PS4 firmware to 6.00 before that firmware it didn't crash
     
  30. joseph4850

    joseph4850 New Member

    Joined:
    Aug 24, 2018
    Messages:
    10
    Likes Received:
    5
    I cant even complete one full run on the route because of the crash
     
  31. Dagrynn

    Dagrynn Member

    Joined:
    Sep 16, 2018
    Messages:
    77
    Likes Received:
    58
    I played the 1st scenario on WSR for the 1st time tonight and it crashed on me as well.
     

Share This Page