Passengers Missing From Platforms

Discussion in 'Technical Reports' started by peter.shaw, Aug 12, 2022.

  1. peter.shaw

    peter.shaw New Member

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    I have had this happening for some time but have finally tried to fix it.
    In all of my routes, the passengers are missing from the platforms but their shadows are present. If I move the external camera around, then some of the passengers appear for half a second and then vanish again.
    I have a fairly powerful system so the graphic settings are set to high. I have tried playing around with the graphic settings with no result.
    I've got over 400GB of routes so I don't want to try verifying it - it would take forever.
    Any suggestions?
     
  2. torfmeister

    torfmeister Guest

    Hi Peter. First - interesting, have not had such a thing happen. I understand you don't want to do a verification - it will definitely take ages.

    So we must locate the source of the issue. Can you name just one route and a station where this is 100% reproducible and provide a screenshot (I recommend the free Greenshot tool)? Then we can look for the platform and passenger blueprints pointing to the character blueprints used and see if something has been modified.

    Make sure the Scenery Density and Quality slider in the Graphics options are set to max, all other options are irrelevant for this.
     
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  3. peter.shaw

    peter.shaw New Member

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    Hi Torfmeister
    I set up a test route to assist with identifying the issue. Your reference to character blueprints set me looking in a different direction. I am running RW Enhancer. When I restored the original shaders in RW Enhancer, the problem disappeared.
    I have raised a support request with RW Central. Your recommendation of Greenshot was very useful.
    Thanks
    Peter
     
  4. peter.shaw

    peter.shaw New Member

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    Turns out it was my fault. When I installed RW Enhancer, I had set all the options, one of which was to improve performance by disabling animated figures and objects. Great support from RW Central - I had a response within an hour on a Saturday morning!
     
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  5. torfmeister

    torfmeister Guest

    Glad you got it sorted. Highball!
     

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