No Import Profile

Discussion in 'TSW General Discussion' started by Dracaniah, Sep 2, 2022.

  1. Dracaniah

    Dracaniah New Member

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    Is the import profile active?
     
  2. DTG-Chris

    DTG-Chris Staff Member

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  3. C00ldud5

    C00ldud5 New Member

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    The game didn't give me the option to import a profile after logging in
     
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  4. Mathieu

    Mathieu Member

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    Same for me, and the "Import profile" button shown in the screenshots in the help article doesn't exist for me:
    IMG_9199.JPG

    This is from TSW2 PS4 (running on PS5) to TSW3 PS5
     
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  5. Dracaniah

    Dracaniah New Member

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  6. DTG JD

    DTG JD Director of Community Staff Member

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    PS4 to PS5 transfer isn't supported.
     
  7. DTG JD

    DTG JD Director of Community Staff Member

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    Can I ask for some more details please? Dracaniah too.

    Which platform are you on, and what are you seeing in-game?~

    As mentioned, PS4 to PS5 profile transfer currently isn't supported.
     
  8. MYG92

    MYG92 Well-Known Member

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    This is what JD said so if I’m not mistaken even though you have TSW2 PS4 version installed on your PS5 you won’t be able to transfer your progress onto TSW3. This is the same case for me I was only able to transfer my TSW2 PS5 version progress.
    7292B117-8BEF-43AE-8C62-9F6790D06E6F.jpeg
     
  9. ILied

    ILied Active Member

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    Although one of the players said they were playing the PS4 version of TSW2 on PS5. Is this covered by profile transfer as it’s the same console?
     
  10. Mathieu

    Mathieu Member

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    My understanding was that the actual console was the requirement, not the game platform.
    I'm disappointed :/
     
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  11. jack travers

    jack travers Well-Known Member

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    Mind if I ask, is Xbox transfer supported ?
     
  12. Dracaniah

    Dracaniah New Member

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    Yes, me too. Unclear communication on their part.
     
  13. david#5472

    david#5472 New Member

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    My profile on tsw2 has disappeared and had to start again after I logged into tsw3 and I had the same problem on xbox series x where it didn't give me the option to import the profile
     
  14. DTG JD

    DTG JD Director of Community Staff Member

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    Yes.
     
  15. jskalicky#5308

    jskalicky#5308 New Member

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    On Xbox one X no import option too :(
     
  16. jack travers

    jack travers Well-Known Member

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    What do you mean
     
  17. jskalicky#5308

    jskalicky#5308 New Member

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    Under create new profile must be import profile option but my game not show this option.
     

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  18. TioPernas

    TioPernas New Member

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    No import profile option available. I'm on steam on both tsw2 and tsw3
     
  19. jskalicky#5308

    jskalicky#5308 New Member

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    Restart Steam on Xbox? :o
     

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