Tsw3 (steam Platform) Did Not Import My Tsw2 Profile

Discussion in 'Troubleshooting' started by Inkar, Sep 2, 2022.

  1. Inkar

    Inkar Well-Known Member

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    Hi,

    Just installed TSW3. Started the game and signed in to Dovetail Live but unfortunately the game is not importing my TSW2 profile. It only lets me create a new one.
     
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  2. Wishmaster

    Wishmaster New Member

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    Hello, I have the same problem
     
  3. USRailFan007

    USRailFan007 Well-Known Member

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    Same here
     
  4. Sharon E

    Sharon E Well-Known Member

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    Well, that is a bummer. I do not want to create a new profile so my have to wait on playing this new baby.
     
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  5. DTG Jamie

    DTG Jamie Staff Member

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    Its now being investigated will update when we have news.
     
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  6. Inkar

    Inkar Well-Known Member

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    Thanks.
     
  7. DTG JD

    DTG JD Director of Community Staff Member

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  8. Sharon E

    Sharon E Well-Known Member

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    Well, as I said above, will wait for this to get sorted. Still have TSW2 to play.
     
  9. MMTS

    MMTS Member

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    Here the Same , i'm only possible to create a new account .
     
  10. PseudoStalker

    PseudoStalker Well-Known Member

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    Nope. Just named new profile "Temp". No profile transfer buttons. No profile transfer automatically.
     
  11. Blartthaniel42

    Blartthaniel42 Well-Known Member

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    I'm having a similar issue as well. Made sure the names are different and everything
     
  12. Inkar

    Inkar Well-Known Member

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    No, the 2 profiles have different names as I remembered that rule from the article and chose a different one.
    Also tried to find the "import profile" in the proficle selection screen but it is not there.

    Also tried deleting the TSW3 profile folder just in case something happened the first time but it doesnt make any difference.
     
  13. Raven2156

    Raven2156 Member

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    Dovetail can we go to My Documents>My Games>TrainSimWorld2>Saved>SaveGames and manually copy the PP and BAK files to TSW3?

    It looks like it's working.
     
    Last edited: Sep 2, 2022
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  14. BOOMer

    BOOMer New Member

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    Same problem here. What I tried to do is copying the PP_Profilename.sav from "Documents\My Games\TrainSimWorld2\Saved\SaveGames" to "Documents\My Games\TrainSimWorld3\Saved\SaveGames" and I have my profile in TSW3 but I don't know if everything was correctly transfered and nothing is missing but at least I have my progression from TSW2
     
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  15. Anubyte

    Anubyte New Member

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    Yep, just launched the game and I'm having the exact same issue as well. There's no import profile button at all (like the one shown in the article).
     
  16. proteK

    proteK New Member

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    Same problem here. Doesn't look like any of my TSW2 modules are loading as well, they are all available for purchase still in the TSW3 store.
     
  17. TioPernas

    TioPernas New Member

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    Same problem here. No import profile button.
     
  18. LeagueofN00bs

    LeagueofN00bs New Member

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    Same here. Hope you guys can find the cause of the issue soon.
     
  19. solicitr

    solicitr Well-Known Member

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    TSW2 DLC will not become available until Tuesday. All that's coming today are the new TSW3 routes, plus SOS if you bought the Deluxe
     
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  20. riverdog#7898

    riverdog#7898 New Member

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    Same problem, no import.
     
  21. DTG-Chris

    DTG-Chris Staff Member

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    Hi all, please restart Steam and this will prompt the game to be updated. Once the download has been completed, the issue should be resolved.
     
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  22. Inkar

    Inkar Well-Known Member

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    Steam is patching it now. Will let you know what happens in a couple minutes.

    Edit: Worked!
     
    Last edited: Sep 2, 2022
  23. KMAN

    KMAN Well-Known Member

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    Profile import worked fine for me after steam update.
     
  24. JBViper

    JBViper Well-Known Member

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    Thanks DTG-Chris, it works perfectly.
     
  25. Inkar

    Inkar Well-Known Member

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    It seems it worked.
    Note: Deleted the TSW3 profile folder to make it start again from 0.

    Thank you very much for the fast response and fix time.
     
    Last edited: Sep 2, 2022
  26. PseudoStalker

    PseudoStalker Well-Known Member

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    Can confirm. The button is here and it's working.
     
  27. proteK

    proteK New Member

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    Worked without issue. Thanks for the quick turnaround!
     
  28. phil.elliott

    phil.elliott Well-Known Member

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    Thanks for the swift fix! Let the games begin!
     
  29. Sharon E

    Sharon E Well-Known Member

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    Wow, once I restarted Steam, then once it patched and I started the game, there was a 12 minutes download I had to wait for.
     
  30. DEXCON

    DEXCON Member

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    Hi can you please explain where the profile folder is located?
     
  31. PseudoStalker

    PseudoStalker Well-Known Member

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    c:\Users\username\Documents\My Games\TrainSimWorld3\
     
  32. riverdog#7898

    riverdog#7898 New Member

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    There was an update today but it did not fix this problem.
     
  33. riverdog#7898

    riverdog#7898 New Member

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    So where is this profile folder? Not where Pseudo indicated.
     
  34. PseudoStalker

    PseudoStalker Well-Known Member

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    Just delete SaveGames folder in Documents\My Games\TrainSimWorld3\Saved and your profile will gone. Or you may delete the 'Saved' folder, but then your settings will gone too.
     
    Last edited: Sep 2, 2022
  35. riverdog#7898

    riverdog#7898 New Member

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    Got it done! I only needed to delete the pp file and the .bak file. Then I restarted the game and was given the opportunity to import the profile. But only the profile came across. No other content from TSW2. I guess that may come later.
     
  36. KMAN

    KMAN Well-Known Member

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    TSW2 Content will release on 6th September.
     
  37. Inkar

    Inkar Well-Known Member

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    As others have said, it is in c:\Users\YOUR_USERNAME\Documents\My Games\TrainSimWorld3\
    Substitute YOUR_USERNAME for your windows login name.
     
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  38. pluhkid#5280

    pluhkid#5280 New Member

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    i was trying to import my tsw2 account which has all my routes (peninsula corridor, boston sprinter, etc) and theres no import button, when i downloaded tsw3 today it just prompted me to the beginner or expert select and no account progress transfer, and i logged in with my dovetail live account which has is the email thats my tsw2 account, does anyone know how to fix this?
     
  39. pluhkid#5280

    pluhkid#5280 New Member

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    also i didnt name the account the same my account name for tsw2 is john and my tsw3 account is pluh
     
  40. DTG JD

    DTG JD Director of Community Staff Member

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