When Was The Decision Made To Prioritize The Preservation Updates For Tsw 3 Before Tsw2

Because I still cant run Peninsula with out my game crashing. I did not refund the DLC because, I saw updates where coming. Little did I know those updates were no longer the priority for the game I just bought but for a future unannounced title.

The moment this decision was made is when TSW3 should have been announced.
I would not have bought TSW2 nor its DLC if I new this in early July.
Its ridiculous that fixes for the stuff I already bought is now behind a 56 dollars pay wall or I get to wait who knows how long.
How is it that TSW 3 is getting these updates first, when said updates were announced for TSW2 more then 6 months ago.
Looks like even Spirit of Steam for TSW3 will get the fixes first. Did you like stop working on it for TSW2 the day after release.

Don't make your customers pay more or have to wait longer then those willing to fork our cash to fix current problems with the products you already sold.

Preservation updates were promised for TSW2 first, those updates should have remained a priority for TSW2.
Or at least update both games at the same time.

As of now i will not be purchasing any TSW2 or TSW3 content going forward.
I waited a bit of time to see if this decision would be reversed before making a post about it.
Congrats DTG you lost a customer in less then 2 months.

 

I suspect they give a rat´s ass. They didn´t tell you EXACTLY for the reason that you´d have stopped buying TSW2 DLCs. If it´s of any comfort to you, you´re not the only one. So, let´s eat our humble pie, lesson learnt, we´ve been duped.
And I suspect you will not see many answers to your post, except from "moaners" like me. Look at the Halleluja posts for the TSW3 Pre-Release. Amazing how easy it is nowadays to make a fool out of your customer. I´m only curious to see how far such cynism can still go.

I questioned DTG directly and the answer I got you can see below (will not comment on that):

 

Agree completely. Peninsula Corridor was one of my favourite routes for a long time and the persistent crashes they introduced killed the route for me within a few runs. That was part of the reason I dropped TSW entirely for quite a few months - I dare say if they'd put effort into fixing it earlier, I'd have bought more additional DLC than I did, so they lost out anyway.

Sure, TSW3 may now be their priority, but the most important thing they should have been aiming to carry over from TSW2 was trust.

 

IMO DTG dont care a lot about old customers. Most important is to bring now ones, with shiny marketing. Their buisness plan is about going forward, publishing DLCs, new games and make us pay for small updates that some other companies would push as core. Still with almost no concurrence, it works quite well i have to admit.

 

They don’t need to as most cutomers stick with the product. The forum members are a negligible minority of the player base and even here (the perhaps most critical audience) most people still buy DLCs.

Edit: corrected spelling

 

It’ makes more commercial sense to release preserved updates for the product line they want to sell rather than the one they’ve sold. Unfortunately morals don’t make money. They’re effectively nudging everyone towards tsw3 in doing so.

 

It is nothing to do with that, it makes no commercial sense to abandon items sold in the last 12 months, it pushes people away from the franchise. Same logic as you don't buy items from companies that are closing down as you know there will be no after-sales service or spare parts. People don't buy abandoned software.

 

Agreed, you do push your better or stuff you want to sell to the front of your shop mind you

 

DtG needs to take care of all issues of TSW2 content in TSw3 and fix the lighting in TSW2 routes (when playing in TSW3)

 

i feel your pain. I purchased SOS on day one in order to support DTG for bringing steam to TSW2 and because I was impressed at the excited and proud attitudes that were expressed on the streams.

I even assumed it probably would be rushed to coincide with the Queen's Jubilee celebration, but I figured it would quickly be brought up to snuff. How sadly wrong I was. The most unique aspect, the fireman system, still doesn't properly work.

They were quick on the braking issues, tbf, which is also a little frustrating as they can move quick when it's a totally game breaking bug, yet something like a broken save system has taken years to fix. Now they've introduced the longest routes ever with NO save function.

How is that going to go down when TSW3 is reviewed??? This doesn't inspire confidence that the issue will be fixed anytime soon but I sure hope I'm wrong.

 

Sorry I don't understand.
Is this explaining why many things will not get fixed in TSW2 routes or supposed to give us a hint it is going to be fixed?