Ps4: Please Help Me To Transfer My Tsw2 Profile To Tsw3!

Discussion in 'TSW General Discussion' started by grdaniel48, Sep 7, 2022.

  1. grdaniel48

    grdaniel48 Well-Known Member

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    Hi,

    Yesterday I purchased TSW3.
    I could download the sim plus the 3 routes, and furthermore the TSW2 already available as TSW3 compatible.
    Of course the first batch of routes, as Sony will get them available at different times.

    But I could not found how to transfer my TSW2 profile to TSW3!

    I have seen videos and also a tutorial of DTG how to do it but it seems they were for PC, as what showed there does not happened on PS4!.

    First it is indicated to select a "character", which I do it, but then have to create a new profile.
    Does not provides me the chance to directly "Import a profile".
    Then I created one, but then asked to log in to Dovetail.
    The problem was I used my account, but as that one is not associated to the new profile, then I could not go further.

    So please I need the help of DTG or some one in the community which can help me about it!
    Please indicate step by step how to do it.

    I will really appreciate it!
     
  2. L89

    L89 Well-Known Member

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    I think it's checking for TSW2 save data file. If you have made a profile with the same name in TSW3, I don't think it will let you import.
     
  3. Nick Y

    Nick Y Well-Known Member

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    You need to be logged into the same Dovetail live account on both TSW2 and TSW3 to be able to transfer your profile.
    If you log out of Dovetail live and then delete your new profile, you should be able to then log back into dovetail live and transfer your profile across.
    Also to note that you need to be using the same PSN account for both games.
     
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  4. DTG JD

    DTG JD Director of Community Staff Member

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    Just to add to what the helpful folk have added above, if you have given your TSW3 profile the same name as your TSW2 profile, you'll need to delete the TSW3 version in order to see and import your TSW2 profile.
     
  5. grdaniel48

    grdaniel48 Well-Known Member

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    No for my TSW3 Profile I use a completely different name
     
  6. grdaniel48

    grdaniel48 Well-Known Member

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    Thank you for your help
    No I created a profile named "Matt", which is completely different from my TSW2 one.
    I did that due to that was mentioned on some youtube videos.

    So then the main fact is I have to be logged first on TSW2, and then open TSW3 and there log in too to Dovetail Live.
    Then it will open or import my TSW2 profile adapted to TSW3?

    Please confirm.

    Thanks so much for your help again
     
  7. grdaniel48

    grdaniel48 Well-Known Member

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    Yesterday night, I finally could transfer my profile.
    It was not so straight situation, but finally I could got it

    So thank you so much for all your help and support!.
    Really appreciate it.
     
  8. shhweeet#4292

    shhweeet#4292 Well-Known Member

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    Currently we only have some of our TSW2 routes / dlc’s transferred into TSW3 because of the staggered release. We’ve done a progress transfer from TSW2 into TSW3 so does the progress transfer automatically update in TSW3 when we transfer the rest of the TSW2 routes / dlc’ when they become available and are transferred into TSW3, or do we have to do another manual progress transfer from TSW2 in order to update the progress in TSW3?

    Also if you play a lot inTSW3 over the next year or whatever, does TSW2 progress automatically update itself if the progress is more in TSW3 if you were to decide to go back and play TSW2?

    Just curious to know?
     
  9. DTG JD

    DTG JD Director of Community Staff Member

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    I don't believe progress backports to TSW2, no.
     
  10. DTG JD

    DTG JD Director of Community Staff Member

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    Glad you were able to get it sorted. Enjoy TSW3!
     
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  11. florians#7620

    florians#7620 Well-Known Member

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    Hi guys,
    Not sure if this is what you mean with progress, but I actually noticed that my driven km’s/miles in TSW3 also showed up in TSW2 when I went back in there and checked my progress on my profile. It does appear to be linked through Dovetail Live.
     
  12. TinTin_57

    TinTin_57 Well-Known Member

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    In case anyone else wants to see the steps....
     
  13. grdaniel48

    grdaniel48 Well-Known Member

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    But I discovered an issue now.
    I wanted to eliminate the routes on the external hard disk, but this is not possible!
    Due to when you search in on the PS4, only "programs" appears. But not possible for "add-ons". So no chance to delete them.
    So I can not see the 2 other routes there, in order to delete it.

    Then I am thinking on remove TSW3 from the console, and install it all again, without the external hard disk.
    But I wonder if I do that, when I connect the external hard disk again, - as I will use it for the TSW2 original routes being now TSW3 compatible, if the sim will use the routes on it instead - which I do not want!- , and not the ones on the console - which I wont?

    It seems to be the only solution, as I tried to download Cajon Pass and SEHS TSW3 routes again, and on PS Store, is indicated that they are already installed! So no chance to download it again as it is today.
    I believe this will change if I delete TSW3 main software - without the routes.

    Could this work, or there is another solution?

    Notes:
    Cajon Pass Work properly on the external disck, but on SEHS I am experiencing some stutters, and sound interruptions there.

    Even yesterday I drove the ICE1 again - this time the full route - , but the texture and shape deformation appeared again!
    So I wondering, this could happen due to it is using the installation on the external hard disck, instead of the console one.

    Any help will be appreciated it!
     
  14. Kinimod

    Kinimod New Member

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    Unfortunately it failed for me:

    "Hi Dominik,

    Thank you for reaching out to us.
    Unfortunately, it still isn't possible to transfer saved data across different platforms. The PS4 and PS5 version of the game are considered as different platforms. Please accept our apologies for any inconvenience this may cause.
    If there are no further questions, we will mark this ticket as resolved, but you are welcome to contact us again via a new ticket, should you need to.
    Kind Regards,

    Chris
    Player Experience Specialist
    Dovetail Games Customer Support"
     
  15. GChris

    GChris Member

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    "The PS4 and PS5 version of the game are considered as different platforms."​

    They might well be considered different platforms but plenty of other games have managed this. I just saw that a PS5 version of Outer Wilds came out and progress will transfer directly across from PS4 at launch.

    It doesn't sound like other developers are struggling with this, and I'm not going to buy TSW3 and still be stuck on a last gen version (when I've had a PS5 from launch). But nor am I prepared to lose all my progress and start over. I did that once before when upgrading from TSW2020 and I've played the game a lot more since.

    This really feels like something that should have been put in place when the PS5 version first launched, but IIRC people on this forum were having to point out to Dovetail (at least the community team) that progress transfer isn't automatic between PS4 and PS5 games and needs to be coded for. And we're still stuck without it. On a game where progress is perhaps more important to many players than a lot of other games.
     
  16. Jay1986

    Jay1986 Well-Known Member

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  17. mike.duncan

    mike.duncan Member

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    Apples to oranges. You're using the example of a game from the PS4 being able to transfer progress to the exact same game on the PS5, as opposed to a sequel game.
     
  18. GChris

    GChris Member

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    True, but if we'd had that option for TSW2 when it launched on PS5, then I'd now be able to buy the PS5 version of TSW3 and transfer PS5 to PS5. Either way it's a serious omission for a game of this kind.
     

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