I have this too on series x tired of not been able to finish journeys . I have now just had another problem with journey mode on kassel wurzburg , start of another chapter service number 42864 salzburg liefering dradenau part 2 stuck at read at start will not change been waiting 10 min . They really need to sort out despatcher out . Nevermind the signal eventually changed after around 15 min wait. I really think it should tell you at start of service if you have to wait so long.
I had the (sort of) opposite of this problem on a service in the Cajon Pass journey - the service was marked as complete, but no medal or score was recorded. Completing the same service via the timetable looks to have resolved, so might be worth a go here.
Glad you got it sorted. Did you get this issue after resuming a saved game? I’ve had it a couple of times now, but the other way around as in my previous message.
Same issue on PlayStation 5. I don't even get the train moving at all, no matter what I try. There seems to be a bug in the Train Brake at the start where it's fully applied even though the handle says released.