On PS4 Service: 2K16 London Victoria - Gillingham start at 21:11 (class 375) 400 metres before the last station Gillingham coming up at red signal (EK 4109) and can't finish service
I ran this service on PC. The red light cleared eventually, I was able to complete the service, but 6+ minutes late. Got the silver, and I'm not sure gold is reachable. I got 2520 AP, and you need 2600 for gold. I think the issue here is that we don't get cleared when the Javelin leaves platform 2. For whatever reason, we don't get cleared to leave until the train ahead leaves platform 3. This is 5L92, going to Gillingham Depot, and it doesn't move until approx 21:27:30.
I think I see a pattern with the red lights: as long as the dispatcher says "wait", the light will eventually clear. When a red light is permanent, using the phone doesn't do anything, you don't get any reply. That's a sure fire sign that the red light will never clear. I haven't played that long, to encounter a situation that contradicts the above.
Played that service not so long ago. Had to wait for two trains going in the opposite direction just outside of Gillingham. It was a perfect run until the signal and scored 2520 AP as well. Don't think gold is possible on that service