Creator Hub Bug

Discussion in 'TSW Troubleshooting & Issues Discussion' started by kadeemy#4053, Jan 14, 2023.

  1. kadeemy#4053

    kadeemy#4053 New Member

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    When I try to download liveries and scenarios, it doesn’t want to download. I don’t know why I tried signing out and signing back in and it’s not working.
     
  2. ta#7392

    ta#7392 New Member

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    Because it's tsw2 livery and sometimes it bugs if you have tsw3 that's all I know
     
  3. kadeemy#4053

    kadeemy#4053 New Member

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    Okay
     
  4. rennekton#1349

    rennekton#1349 Well-Known Member

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    It's been a known issue where it won't allow you to download liveries. The rolling circle of doom as one calls it or whatever the phrase is. Only affects console players from what I know. Make sure you don't have over a hundred items downloaded since that is the limit. It's a bug. A workaround is to use your phone or computer, log into dovetail live and access creators club to download, although it does have limitations such as not being able to see everything.
     
  5. solicitr

    solicitr Well-Known Member

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    Please move this thread to the Technical Issues forum. The combined discussion forum is cluttered enough without adding bug reports to it.
     
  6. DTG Alex

    DTG Alex Community Manager Staff Member

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    Hello kadeemy#4053,

    This issue could be related to our 100 subscribed item limit, where attempting to download anything above that amount doesn't work. Can I confirm how many different items you are subscribed to?
     
  7. Stephen Crofts

    Stephen Crofts Well-Known Member

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    Is the 100 subscription limit really necessary?
     
  8. kadeemy#4053

    kadeemy#4053 New Member

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    Thanks for all your help. I have 163 downloads from creators hub. It would be nice if you guys can increase the limit or remove the limit.
     
  9. rennekton#1349

    rennekton#1349 Well-Known Member

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    It's probably there due to technical limitations that only dtg knows the answer to
     
  10. DTG Alex

    DTG Alex Community Manager Staff Member

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    The limit is staying for now, but we are aware that it restricts the usages of Creators Club.
     

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