PlayStation Add-ons Manager

Discussion in 'TSW General Discussion' started by transport, Feb 6, 2023.

  1. stujoy

    stujoy Well-Known Member

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    I don’t want it released now with whatever the issue is. It’s bad enough having a limited number of routes to play at any one time without having those scuppered too by a bug. DTG are often accused and found guilty of breaking things with updates but this is one update that can’t be allowed to break things. Rather than being finally being able to play all their content it could result in PS5 players finally not being able to play any of their content. Nobody wants that.
     
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  2. ApollonJustice

    ApollonJustice Well-Known Member

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    I think, this is a bit farfetched. This didn't even happen on the TSW2-version of the manager.
     
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  3. Jackson17

    Jackson17 Member

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    The most annoying thing about the add on manager now isn't even the wait, its the way DTG have communicated to us. Every month since release of TSW 3 it's been coming soon or not too far off, while to me at least putting the blame on Sony for the problem which for TSW 2 I would agree. However, with TSW 3 the blame is with DTG for releasing it without it ready or without a month or two of release.

    And if Matt is slightly more end-of-tether how does he think people who have spend £100s on content on the game but can't use most of it. And I think people have waited long enough now.
     
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  4. stujoy

    stujoy Well-Known Member

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    That didn’t have whatever this bug is. Not farfetched at all. The manager is a core level system and it needs to be bug free on release. It’s not like the bug will be a horn getting stuck or an AI train without headlights on, this is fundamental to the whole game loading the content, so it needs to work flawlessly. It currently doesn’t so it needs more tweaks prior to release.
     
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  5. rennekton#1349

    rennekton#1349 Well-Known Member

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    Unless you want it released with major bugs which means there's going to be even bigger uproar that it released with major issues compared to minor ones
     
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  6. DTG Matt

    DTG Matt Executive Producer Staff Member

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    If we released the current build you could look forward to:

    Corrupt profiles occasionally (had one reported instance so far at least, but that's enough to make me want to leave it in testing a bit longer)
    Missing Content (think we're *mostly* there with this one now)
    Lots of crashing (the current main focus)
    Medals not showing correctly (again, mostly there now on this one)

    For starters.

    No. I am not putting that build out anywhere :)

    I get the urgent need for it, we all do, but putting a bad game update out doesn't help anyone.

    We do now have beta testers running with addon manager as their main game build now though, and living with it - which tells me that we are close, not long ago we were putting builds up and then taking them down 24 hours later so they could get back to enjoying the game again.

    The team are working hard, as i've said many times, and cracking through issues as they are found. Meanwhile, beta team and QA testers are trying to find as many potential issues as possible as fast as possible so we can get to a state where we're stable and releasable as quickly as possible. I talk about Xbox issues purely because I can only do beta testing on xbox platform, but i'd say 99.9% of issues found by the xbox beta testers are completely relevant to PS5.

    Not far fetched at all, see above. Plus, TSW2's addon manager has proven to have lost access to content judgnig by feedback on here where people are saying some layers are not present - and based on some of the issues we've fixed on the TSW3 version, i'm guessing there's a bunch of substitution options not showing up either.

    Not sure what to do with this statement to be honest. I can't press a magic button to "make it so", there's no extra people that can help speed it up, and nobody (really) wants it to be released with issues like the above.

    I'm at the end of my rope because I feel your pain and I know how much work is being put in to get this out as fast as possible, I get excited because it looks like we're finally there - then more issues are found as more content is tested and more in depth play sessions are had.

    The absolute earliest possible moment this is good to go, everyone here is ready to get it out, and in the mean time every effort is being made to get it there.

    Matt.
     
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  7. goochdog#5870

    goochdog#5870 Well-Known Member

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    Let’s hope that when we finally get it , there are no major bugs, that would be adding insult to Tetris injury. I’m not too confident that won’t happen . I’ve lost so much faith with DTG in the past year , I’m sad to say. Especially since the “we won’t release anything until we have sorted outstanding issues but hang on , we were lying here is TSW3 “ debacle and it if Matt is at the end of his tether , how the heck does he think WE feel ?
     
  8. Callum B.

    Callum B. Well-Known Member

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    I'm dreading the release of it on PC. Everything works perfectly fine as it is. I don't want this complex content manager disabling random layers (or worse, as pointed out above) and decreasing my enjoyment of the game. I am not expecting a bug-free release; this is not a sleight against DTG, it's just the nature of software development, especially for something on the scale of this kind of core change. I don't need it and I don't want it.

    Cheers
     
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  9. goochdog#5870

    goochdog#5870 Well-Known Member

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    Sorry for sounding so negative, but this to me is not just a game, I’m not that well and I find it relaxes me , more than anything else
     
  10. Crosstie

    Crosstie Well-Known Member

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    This is a major concern for me, too. I don't know if my worry is justified and I certainly want PS5 players to have the same problem free experience I have.
    But, no, I don't need or want a download manager, thank you.
     
  11. elric#1386

    elric#1386 Well-Known Member

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    As a PC user, I'm sharing the same concerns.
    PC users don't suffer with the issues of the limitations that console users are suffering with downloaded content.
    I feel that us PC users should have the options of installing and not installing, Turning it on or turning it off. We don't need a fix for something that isn't broken, which the download manager will no doubt probably cause us issues?
     
  12. DTG Matt

    DTG Matt Executive Producer Staff Member

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    It will have to be there for everyone or we're fundamentally trying to support two different versions of the game, it's simply not practical to do that.

    But, it'll be releasing on consoles before it comes anywhere near PC's anyway, and once its all working, it's silent in the background and should change zero behaviour.

    I get the concerns, but let's worry about it if it's an actual problem - addon manager becomes a fundamental part of how tsw3 works once it's integrated, you just cannot have two versions of the game core like that without doubling the resources taken for basically everything from that point on.

    Matt.
     
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  13. Jackson17

    Jackson17 Member

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    The point behind my statement was more about how your post came across as if you have had enough of updating us on the issue (which you probably are) when people like myself have spend a lot of money on the game (I had everything apart from the American freight routes on both Xbox and playstation as I jump between consoles) can't play all their content on playstation without having to delete and download.

    Also can I ask why the three 'core' routes of TSW 3 were made as separate to the core game unlike TSW 2?

    This just added to the problem because Kassel alone is nearly 10gb.

    I'm not having a go or anything just want to be able to fully enjoy a game that I love.
     
  14. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Oh wow I apologise if it came off like that, that's not what I meant at all!

    What I meant was - we want it out as much as you do, and its a roller coaster of emotions as we think we're there and... wow, another bug? really? ok let's get that fixed... ok, we're down to zero bugs - let's tell-..... no, wait, another bug. I mean, i'm glad we're finding and fixing bugs, and i'd much rather find them now but... the end is so close we can touch it, and that just makes it all the more of an "argh!" when it moves back a little :)

    For perspective, some of us are working weekends to get this done as quickly as possible.

    That's what i mean by end of my rope. I bear zero ill will towards the players who are suffering from this, but like the end of a marathon run - you're just hoping, wishing, pleading, for this next corner to be the last one... I want this issue fixed so you can enjoy the game and so I can stop stressing about it.

    Boring logistical reasons i'm afraid, it allows us to do other things like have things like the separate standalone packs - people told us they prefer to buy only the content they want and the three-route-pack cores are not the ideal option for some, so in order to be able to offer the standalones and other options down the road, the three core routes can't actually be welded to the core code, they need to be bundled DLC.

    Matt.
     
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  15. Jackson17

    Jackson17 Member

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    Thanks for the update Matt. Much appreciated
     
  16. ApollonJustice

    ApollonJustice Well-Known Member

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    Ok, I "admit defeat" on this one. Just didn't sense such issues on my TSW2-version after the release of the manager.

    But how is it possible that 99,9% of the XBox-issues also affect the PS5? Shouldn't this be two different systems (Question of a complete programming-noob)?
     
    Last edited: Feb 19, 2023
  17. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Developing with Unreal Engine you're really a step or two away from the underlying platform specifics - we have a small layer which does anything specific that a console needs and then 99.9% of the game is generic and does not care which platform it is on.

    So there'd be a small function to "load a dlc package" and "unload a dlc package" and maybe "list dlc packages" and those would be platform specific but simple, easy to test.

    Everything else then is how, and when, and why it calls them, and what it does once it's loaded (because once it's loaded again, it's not platform specific, it's just files to access like any other).

    The platform specifics are super simple and easy to test, everything else is general code and where the complexity is - it not an xbox bug ,its merely a bug found on an xbox, but if its in that general code (which it probably is) that bug could be found on a playstation too, its just that in this case, it was found on the xbox first.

    Hope that helps?
     
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  18. ApollonJustice

    ApollonJustice Well-Known Member

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    Yes, that helps. Thank you!
     
  19. SBos

    SBos Well-Known Member

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    As a PS5 user waiting for this so I can actually play what I have paid for without having to delete and load DLC I would still agree with you as the point is it was only ever a PS5 issue and didn’t affect other platforms and they have complicated things by involving other platforms.
     
  20. steveownzzz#6107

    steveownzzz#6107 Well-Known Member

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    Does anyone know if Sony ever gave an explanation as to why they have this limit in the first place?

    If I’m being completely honest, my frustration is entirely with them. You don’t bury something that important in a big document without highlighting somewhere for visibility. And it sounds like a pointless limit, and it sounds like Sony didn’t really care that it was causing issues for customers. Would love to know the why but Sony doesn’t even care to respond.

    This situation, factored in with the fact that everything else I play is cross platform anyway, has made me 100% certain that I’ll be switching to PC in due time. (Plus I’m itching for a proper flight sim)

    Rebuying dlc is going to be a bit painful but some of this stuff goes on heavy discount on steam anyway, so there’s that.
     
  21. Jackson17

    Jackson17 Member

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    Someone explained the reason behind it on the forum not sure which one it was now. But basically it's to do with the way the playstation loads data from the drive.
     
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  22. Mattty May

    Mattty May Guest

    The PS5 DLC issue has a been a major factor in my loss of enjoyment in the game. It’s frustrating. However, when the fix is released I’d rather it work as flawlessly as reasonably possible with as many known bugs squished than it mess anything else up. I can be deeply critical of DTG, but I think they’re doing 110% the right thing here. Thanks for the commentary Matt, it’s much appreciated.
     
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  23. erg73

    erg73 Well-Known Member

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    I don't know why Sony made the decision to impose this limit, but I don't think it's a big deal in general if out of thousands of games available it only affects TSW.

    It's possible that it went unnoticed that a game would take up as much dlc space as this one, because it's not the most normal thing to do.
     
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  24. Pipe

    Pipe Well-Known Member

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    The thread with a technical explanation is possibly this one:

    https://forums.dovetailgames.com/threads/addons-manager.60822/#post-556047

    Very interesting! And while we are at it: It would be nice to know why only TSW on PS5 seems to be affected? At least we don´t hear from other PS5 games about similar troubles and/or limitations.
     
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  25. Jackson17

    Jackson17 Member

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    Think TSW is the only one which has a high level of DLC without loading it into the core game. Call of Duty and WWE both have a lot of DLC and big DLC at that but is all loaded into the core game so so doesn't hit the limit as the download is just a unlock key which is like 10mb, with TSW all the DLC is like near 200gb if not over.
     
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  26. Pipe

    Pipe Well-Known Member

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    Ah OK, if this is a fact then I´d think it wasn´t exactly a wise decision to split up the former TSW2 core routes (SPG, SKA, BKL) into three separate addon routes for TSW3, no?! Or am I missing something here?
     
  27. erg73

    erg73 Well-Known Member

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    This.

    And it is by far the most expensive game. Right now TSW 3 with all its dlc costs almost 2000 $.

    But hey, when some of us demand a higher quality release or that they fix the problems, someone will always come to justify them by saying that they are a very small and modest studio that because they develop niche games they hardly make any money.
     
  28. Lamplight

    Lamplight Well-Known Member

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    That’s the only way you can sell different bundles.
     
  29. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    As someone who's run two marathons, I can absolutely relate to this analogy.
     
  30. steveownzzz#6107

    steveownzzz#6107 Well-Known Member

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    Thanks for sharing. It’s annoying that this state of the art, next gen console would implement a limitation that the other platforms don’t have.
    It’s just the icing on a big cake of frustrations I have with PS5 in general.
     

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