Xbox Series X Cant Buy Br Class 700... [solved]

Discussion in 'TSW Troubleshooting & Issues Discussion' started by jiroo#5329, Jul 11, 2023.

  1. jiroo#5329

    jiroo#5329 Member

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    Hi! Since last gwr update my gwr is missing like many players have mentioned before. Today I cant see any dlcs anymore on tsw3 xbox store page. I was going to buy br class 700 but the store page is missing all the add-ons/dlcs now :( I play on Xbox Series X.
     
    Last edited: Jul 11, 2023
  2. Wooki74

    Wooki74 Active Member

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    Same here on series x. I think microsoft are having problems
     
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  3. SHINO BAZ

    SHINO BAZ Well-Known Member

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    Microsoft store is currently down.Like we need another issues to deal with this week.
     
  4. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hey all, thanks for letting us know!

    I've raised this with our retail team and they are looking into it, as soon as we have news for you I'll let you know.
     
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  5. Wooki74

    Wooki74 Active Member

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    There is a work around . Go to microsoft store in to search and type in 700 tge dlc will show up and can install from there.
     
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  6. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hey everyone, we're having our QA team try and purchase the Add-On, to see if there are any issues. But just to be sure:
    • What system are you using (i.e. Xbox Series X or S)?
    • Are you trying to buy the Add-on through the Xbox store or the Microsoft PC store?

    We're looking into this and will tell you more once we have some information.

    All the best,
    Jan
     
  7. jiroo#5329

    jiroo#5329 Member

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    Xbox Series X and via Xbox (Microsoft) store on console.
     
  8. DTG-Chris

    DTG-Chris Staff Member

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    It seems like a temporary issue with the Microsoft Store. Could you try again now, please? The Class 700 product page is currently accessible from both console and website.
     
  9. jiroo#5329

    jiroo#5329 Member

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    Managed to buy the 700 now. GWE still missing from my collection.
     
  10. DTG-Chris

    DTG-Chris Staff Member

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    jiroo#5329 , Great Western Express being missing on Xbox platforms is an unrelated issue. Please get in contact with Dovetail Support if this is affecting you.
     

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