Good morning everyone, Just this morning, Microsoft have resolved the entitlement problem and Great Western Express can now be downloaded again, in the usual manner! If there are any continued issues, please do let us know and we can work on addressing them, and if you need any further guidance with your download, please refer to the support article below. How To Manage Your Games & Add-ons On Xbox Consoles Thank you all for your patience and support while we contacted Microsoft to address this