Dtgs Continued Failure Of Communication.

The biggest slippage in communications I have seen is the decrease in general TSW streams hosted by DTG rather than ambassadors.

not much else really, they’re articles when they’re needed + extra, and they routinely show up in forum discussions, though a little too quite since the class 700 ish

 

Oh, DTG routes are generally better, but communication was better from Skyhook is all I was saying

 

I'll second this, I can think of another game I have in particular. It's had problems since the last dlc, over two months ago, still not resolved and not a word from the devs. Although, that has been the case since the base game was released on console over a year ago.

 

No, no I get that buddy, I wasn’t criticising you. I’m just miffed at the MML debacle tbh.

 

The issues that prevent completion of a mission are very frustrating to customers. But you communicate with customers, period. I don't recall much direct communication with other game developers. Thanks for that.

 

DTG hits the absolute bare minimum of "make vague statements about looking into something that don't get followed up on". That's not something to praise.

 

The almost instant turnaround on the SEHS timetable issue says otherwise.

 

Complete understandable explanation given their, do try not to feel pressured into overwork of course

Sounds good on the streams, would that be the TSW general channel or your own one ? I have been recently looking back through your own channels streams on TS and enjoying the content, specifically looking into the ones with the DB 232 something I’ve looked forward to for TSW later down the road.

 

That's one example of a timely fix of a problem.

And there are others, to be sure.

But there are many more examples of issues that don't get addressed for months, sometimes years, sometimes never.

And things like the NYT debacle which should never have happened in the first place.

One swallow does not a Summer make.

On the other hand, I'd rather just get on with playing the game and driving trains rather than worry about communication from the developer.

 

If false promises are better communication. The route is still broken on consoles. All the supposive hot patch fixes have not been fixed at all. Like it was never released at all.

Patch 1 only had half the fixes that were in the patch notes.

The missing fixes from patch 1 and a few extra fixes were supposed to be released in a Hot Patch as we were told.

But somehow patch 2 was released and we still don't have the missing fixes from patch 1.

And if you read what has been said on the MML feedback threads ( once you read between all the toxicity on the threads ) you can see that Jane has contradicted himself a couple of times.

So how is it better communication when it's been pretty much false.

I like a good water cooler story but so far that is all their communication has been just stories.

And if they were such good communicators then what about the 187, Cane Creek, and HSC. No word on any fixes for those yet.

Not saying DTG is any better, but I honestly don't take anything any developer says at face value.

I've worked in customer service for all my life and I know a brush off when I hear one

 

I think Colossal Order has done very well in their community engagement surrounding C:S2. I realise they have more resources and a larger community and circumstances are different, but they are regularly communicating with said community and have released a roadmap for DLC that goes well past a year away.

The secrecy around new DLC for TSW is not beneficial IMHO. Instead of listing something on the roadmap as ‘US Route’ or ‘German Locomotive’ just tell us what it is- or give us genuine teasers- especially for example when said German loco is almost certainly a Vectron anyway!

 

Personally I’d always prefer someone tell me the truth, not matter how infrequent that may be, than someone making up fairytales just to say something then completely fail to deliver on their promises.

 

I don't really prefer the communication of Colossal Order over DTG. What you see now is CO on a huge marketing campaign. They are selling a new game and they know they are the new SimCity so they better act like it. If you have seen the announcement "show" you notice that there is still a lot of work in that department. I'm really not waiting to see Matt and JD perform scripted jokes in their livestreams. Also the forums of CS are not very alive and there is very limited communication coming from the team.

I think lowering the amount of streams was a good idea. It really wasn't that good of a look to have every day a stream after Covid. During Covid it was understandable they were not at the office working hard to fix what was broken but after Covid I was many times angry they still had time to stream whilst they just had sold me a route that needed fixing.

 

Then they emerge in late August with The Next Big Thing -- and the crowd goes wild ... yes?