This Forum Name Has Changed. Why?

Discussion in 'TSW General Discussion' started by stujoy, Sep 13, 2023.

  1. stujoy

    stujoy Well-Known Member

    Joined:
    Aug 29, 2019
    Messages:
    6,967
    Likes Received:
    18,645
    This sub forum has been renamed General Discussion.

    That means when looking at the New Posts page (the easiest way to navigate the latest forum activity) it is now impossible to see which topics are TSW and which are TSC as both have General Discussion as the forum name beneath them. It was better when it was named Train Sim World Discussion as there was no ambiguity there.

    Can we have it renamed back to something that distinguishes it as being a TSW forum in the New Posts page?

    DTG JD tagging you as the man who can get this done. Cheers.
     
    • Like Like x 4
  2. 1dart Mart

    1dart Mart Well-Known Member

    Joined:
    May 16, 2023
    Messages:
    698
    Likes Received:
    749
    Good spot and good suggestion buddy :)
     
    • Like Like x 1
  3. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,596
    Likes Received:
    13,496
    All will be revealed shortly!
     
    • Like Like x 3
  4. Pipe

    Pipe Well-Known Member

    Joined:
    Jan 11, 2022
    Messages:
    2,092
    Likes Received:
    4,400
    Oh look, more food for speculation ... :cool:
     
    • Like Like x 3
  5. Inkar

    Inkar Well-Known Member

    Joined:
    Dec 13, 2016
    Messages:
    1,658
    Likes Received:
    2,742
    Does that mean I should start pressing the refresh button every 3 seconds?
     
    • Like Like x 2
  6. FredElliott

    FredElliott Well-Known Member

    Joined:
    Feb 12, 2022
    Messages:
    1,559
    Likes Received:
    2,980
    upload_2023-9-13_15-11-41.jpeg
     
    • Like Like x 7
  7. antwerpcentral

    antwerpcentral Well-Known Member

    Joined:
    Sep 16, 2021
    Messages:
    2,686
    Likes Received:
    3,465
    an announcement of a new announcement? :o
     
    • Like Like x 1
  8. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,596
    Likes Received:
    13,496
    Here it is! New Updated Forum Structure

    And to answer something mentioned in the original post, we shouldn't need to doubly clarify that this is "Train Sim World" Discussion, because we are already in the Train Sim World forum, hence the rename to "General Discussion".

    I hope this helps, the aim is to improve clarity and usage of all our forum spaces :)
     
    • Like Like x 3
    • Helpful Helpful x 1
  9. TSW Nathan

    TSW Nathan Well-Known Member

    Joined:
    May 17, 2022
    Messages:
    4,144
    Likes Received:
    4,797
  10. FredElliott

    FredElliott Well-Known Member

    Joined:
    Feb 12, 2022
    Messages:
    1,559
    Likes Received:
    2,980
    I think stujoy was referring to the notifications of replies and the like

    Its obvious where you are when actually on the website of course, but notifications only contain the subforum name

    So previously it would have said "Bob replied to your post blaa blaa in TSW general discussion", but now it will say "Bob replied to your post blaa blaa in General discussion"; I assume there are multiple "General Discussion" subforums eg. in TSC forum

    Probably
     
    • Like Like x 1
  11. Inkar

    Inkar Well-Known Member

    Joined:
    Dec 13, 2016
    Messages:
    1,658
    Likes Received:
    2,742
    It also changes the page title to just General Discussion, making it more difficult to navigate my tabs in my browser.
     
  12. CK95

    CK95 Well-Known Member

    Joined:
    Apr 13, 2019
    Messages:
    3,912
    Likes Received:
    11,713
    Gotta also love having to go through 2 pages to get to live articles, when it used to be one.

    This just seems like change for the sake of change.
     
    Last edited: Sep 13, 2023
    • Like Like x 9
  13. stujoy

    stujoy Well-Known Member

    Joined:
    Aug 29, 2019
    Messages:
    6,967
    Likes Received:
    18,645
    This has made it harder to see which game the threads are for in the New Posts page as only the lowest sub forum name is shown, so all the different games have General Discussion as the forum shown. It needs to be named with TSW in the lowest sub forum so the New Posts page can be used.
     
    • Like Like x 2
  14. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,596
    Likes Received:
    13,496
    I appreciate the immediate feedback on the naming change, if this is something that we believe is best to revert, then we will.

    The sub-threading of areas for the forums was to help us reduce the total amount of areas of discussion, as with the introduction of the Editor we didn't want to exceed our existing eight categories, so we merged groups of threads to maintain this count.
    Again, if the feedback is that this isn't the preferred option, we can review what threads we want to have on the forums and update to what we think will be best for the community. :)
     
    • Like Like x 2
    • Helpful Helpful x 1
  15. 1dart Mart

    1dart Mart Well-Known Member

    Joined:
    May 16, 2023
    Messages:
    698
    Likes Received:
    749
  16. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,596
    Likes Received:
    13,496
    We have opted to go with "TSW General Discussion" based on this feedback - thank you for the rapid feedback and please continue to let us know how the changes feel :)
     
    • Like Like x 11
  17. stujoy

    stujoy Well-Known Member

    Joined:
    Aug 29, 2019
    Messages:
    6,967
    Likes Received:
    18,645
    Nice one.
     
    • Like Like x 1
  18. Inkar

    Inkar Well-Known Member

    Joined:
    Dec 13, 2016
    Messages:
    1,658
    Likes Received:
    2,742
    Thanks for the fast response time and change based on our feedback.
     
    Last edited: Sep 13, 2023
    • Like Like x 1
  19. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,236
    Likes Received:
    1,813
    I don't like that "Announcements" is now hidden behind a click. Before you could clearly see when there was a new one.
     
    • Like Like x 1
  20. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,596
    Likes Received:
    13,496
    bobbobberdd Visually the headings themselves should be bold if there are new announcements or articles, part of this sub-threading is to help collate this into one area for news from us. I appreciate the feedback on this.

    We also discussed the merging of both the Article discussion and the Announcements, currently we believe having those spaces separated based on whether users can engage on the threads is more usable.

    upload_2023-9-13_16-26-30.png
     
    • Like Like x 1
  21. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,236
    Likes Received:
    1,813
    My point still stands, before I could see if there was a new announcement without doing anything extra.
     
    • Like Like x 1
  22. Crosstie

    Crosstie Well-Known Member

    Joined:
    Dec 8, 2016
    Messages:
    5,700
    Likes Received:
    13,036
    Ooh, you must have the inside track with DTG. Such an immediate response!

    I've been waiting years. ;)
     
  23. aeronautic237

    aeronautic237 Well-Known Member

    Joined:
    Sep 1, 2022
    Messages:
    3,361
    Likes Received:
    3,270
    I agree. I would rely on the emboldened "announcments" to know if a new announcement (like RFTV schedule) was announced, but now the name remains emboldened because I never visit the subforums for each new article.

    I think this new change may take some getting used to...

    EDIT: I've just seen that it takes more clicks to get to the tech reports as well. Not sure what to think of this...
    I thought the PC Editor would've worked well in the Creation Centre.

    However, I am intrigued by the new Player Feedback section. Not sure why this couldn't be placed in the tech reports section, but I like the idea of having all the issues in one place.

    Also with the player feedback section in place now, what is the point of the tech reports?
     
    Last edited: Sep 13, 2023
    • Like Like x 3
  24. richtayls

    richtayls Well-Known Member

    Joined:
    Sep 2, 2022
    Messages:
    820
    Likes Received:
    1,617
    Player feedback appears to be for new content only whereas the tech reports is for new players stumbling across 4 year old bugs for the first time.
     
    • Like Like x 1
  25. stujoy

    stujoy Well-Known Member

    Joined:
    Aug 29, 2019
    Messages:
    6,967
    Likes Received:
    18,645
    I have history with this issue. I think three different Community Managers have had this message from me when they have changed the forum name to General Discussion and I immediately lose all my bearings on the forum. It’s an easy thing to miss if you never use the New Posts feature, an easy thing to spot for me because I use it every time I use the forum, and an easy fix for DTG every time it happens and I suggest they fix it. I have a 100% success rate in this regard. If only everything else was as simple :D
     
    • Like Like x 4
    • Helpful Helpful x 1
  26. Purno

    Purno Well-Known Member

    Joined:
    Jan 16, 2018
    Messages:
    3,065
    Likes Received:
    4,997
    Not a fan of subforums. I rather have a longer list of ordinary forums.

    Also, it's not clear to me where exactly the line is between player feedback and general discussion.
     
    • Like Like x 3
  27. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,596
    Likes Received:
    13,496
    Good morning everyone, here's a short update on the changes and reasonings:

    Announcements Channel
    From hearing more of your feedback, I will once again separate Announcements and DTL Article Discussion for the clarity of being able to visually see an announcement, as community comments on DTL Article threads would otherwise obscure this.
    Thank you for sharing your thoughts on this everyone :)

    Player Feedback vs. General Discussion
    Our reasoning for having a dedicated Player Feedback forum is so that we can keep the feedback threads in one place, but the comments on these threads will have to be specifically leaving feedback about that certain content and nothing else.
    Other chatter on those threads will be moderated or removed, as this will allow us to gather feedback much more easily for our dev teams.

    General Discussion will still exist as it does now to debate new or existing content and generally act as an area to create your own threads, ask questions for either us at Dovetail or the community to help answer or share your thoughts on anything Train Sim World related!

    Troubleshooting & Guides
    I believe it is best to keep these forums combined as we have now. It will help assist with players coming into the forums by putting visibility on our guides and support articles before they submit a technical bug report ticket. We want to encourage players to report bugs through our Dovetail Support system, where we can respond more directly and track issues in a more structured manner. The Troubleshooting forums should be used to flag up anything urgent.

    As we work on this, we'll keep taking your feedback into consideration. Thank you!
     
    • Like Like x 6
    • Helpful Helpful x 2
  28. FredElliott

    FredElliott Well-Known Member

    Joined:
    Feb 12, 2022
    Messages:
    1,559
    Likes Received:
    2,980
    DTG Alex One Thing That I Really Dislike About The Forum Config Change Is The Fact That For All Threads It Capitalises Every Word And Changes All Caps Acronyms And Similar To Lower Case After The Initial Capital Like Tsw And Psa, Do You Think It Could Be Changed?
     
    • Like Like x 3

Share This Page