PS5 Tsw4 Pre Order Auto Download

Discussion in 'TSW Troubleshooting & Issues Discussion' started by neddyie116, Sep 19, 2023.

  1. neddyie116

    neddyie116 Active Member

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    Same here.
     
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  2. detjohno

    detjohno Member

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    30 mins to go.....still can't download any DLC.....might have fun walking around the training centre????
     
  3. waleboer#3894

    waleboer#3894 New Member

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    Better than me. Can’t download anything
     
  4. detjohno

    detjohno Member

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    Contemplating a refund and back to TSW3
     
  5. Xander1986

    Xander1986 Well-Known Member

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    My advice is to anyone with the problem described here: prepare yourself for a disappointing start to TSW4.... if you ask me, this will cause quite a bit of hassle.
     
  6. steamylocoman

    steamylocoman Well-Known Member

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    Wait till early access begins instead and see if it works then
     
  7. Xander1986

    Xander1986 Well-Known Member

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    Sorry but a bit childish running away when things go wrong and not going as you expect
     
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  8. detjohno

    detjohno Member

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    Not really "churlish" when you pay for something you expect something. Not left behind and can't.....went through this with the port to TSW3 from TSW2 on PS.
     
  9. detjohno

    detjohno Member

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    Nope....still the error.
     
  10. SubwayRailfanner

    SubwayRailfanner Well-Known Member

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    Am hoping at 11 am it’s fixed am using the PS4 version I forgot how bad it is when it comes to crashing
     
  11. Xander1986

    Xander1986 Well-Known Member

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    Sorry, but this is not DTG's fault at all! in fact, JD and the team are doing their best and such a response is not very nice and just a bit sad.... but you are free to ask for a refund, but believe me you won't get anywhere with an attitude like that far in life. I just call that arrogant...
     
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  12. pascal.weick

    pascal.weick Active Member

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    Well i just came home, turned on my PS5 and it downloaded all via the Manage Function. Only thing that irritated me, was that the download for Antelope Valley for example took only seconds for 8,67 GB. I'll see when i play if everything works...
     
    Last edited: Sep 21, 2023
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  13. thetryingscotsman

    thetryingscotsman New Member

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    It's disappointing but the issues are clearly on Sony's side - it's as if it thinks I'm not allowed to download prior to the start of early access.

    Gotta commend JD for responding to my PM quickly after firing over my PSN.

    I work in tech support so I know how simple things can go wrong. But we paid to have it earlier than 26/9...
     
  14. thetryingscotsman

    thetryingscotsman New Member

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    Show off :P

    Hoping mine starts in ~10 mins
     
  15. Suomen surkein junakuski

    Suomen surkein junakuski Well-Known Member

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    I'm on PS5 and today I was able to download everything except Riesa-Dresden.
     
  16. detjohno

    detjohno Member

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    I get your position and you don't know how much I appreciate DTG for going above and beyond on the PM front. Which I am not going to divulge. Further you don't know enough about me to base that decision on. However I digress....if you pay for something and it doesn't work would you ask for a refund?
     
  17. MYG92

    MYG92 Well-Known Member

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    The game is available let see all the surprises we’ll have
     
  18. thetryingscotsman

    thetryingscotsman New Member

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    Well... Mine is showing the countdown clock as 00:00 and I still can't download...
     
  19. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Hey folks. We've hit 4pm. Can I check if that changes anything for anyone?

    (thanks for those who have DMed - I'll respond when/if I know that EA being live works or not).
     
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  20. waleboer#3894

    waleboer#3894 New Member

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    Still not working
     
  21. detjohno

    detjohno Member

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    DTG JD
    Still not working on the DlC front.
     
  22. SubwayRailfanner

    SubwayRailfanner Well-Known Member

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    Just tried it still an error for me
     
  23. dec#4872

    dec#4872 New Member

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    Still nothing for me
     
  24. hentonliam11

    hentonliam11 New Member

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    I purchased the special edition this time last month and it should have auto downloaded 2 days ago but now EA is live my countdown time is at 00.00.00 and I can't download anything
     
  25. kmg#2367

    kmg#2367 Member

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    Still not able to download Antelope
     
  26. Observadorpt

    Observadorpt Active Member

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    still nothing
     
    Last edited: Sep 21, 2023
  27. Batchyman95

    Batchyman95 New Member

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    Mine is showing as 00:00 and I'm unable to download the game, on PS5.
     
  28. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Okay, thank you for confirming. We've sent off an urgent message to Sony to investigate what is going on.

    Sorry, I can understand how frustrating this is. It's incredibly frustrating our end as well.
     
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  29. samuelpower2001

    samuelpower2001 Well-Known Member

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    Help. Not downloading at all.
    20230921_161441.jpg 20230921_161433.jpg 20230921_161441.jpg 20230921_161433.jpg 20230921_161441.jpg 20230921_161433.jpg
     
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  30. paulandrewash

    paulandrewash New Member

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    Humm Game was downloaded days ago however upon booting up there are zero routes just the training center
     
  31. the southern traveller

    the southern traveller New Member

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    Base game downloading, none of the DLCs working.
     
  32. the southern traveller

    the southern traveller New Member

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    I spent £42 and I can't even play it for my console! Great work.
     
  33. thetryingscotsman

    thetryingscotsman New Member

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    I've had a case reference from Sony for my issue and have to await some troubleshooting steps to be sent to me
     
  34. dkwdaft

    dkwdaft New Member

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    HI JD same still persists, as before copy from my previous message in this thread

    I'm on PS5 with a UK PSN account with the Deluxe Edition. I've managed to install everything apart from the Metrolink Antelope Valley line, East Coast mainline, TSW4 pre-order decal02 and RP Vectron. I've tried uninstalling the BASE game clearing the cache via safe mode and restoring licenses. To get it to its current state, I installed the base game and then tried to install its DLC individually via the manage game, content menu from the options context menu. Each time an install failed I got a generic something went wrong error with the error code CE – 107880–4. I have had no issues installing the PS4 version on my PS5, only the PS5 native version.
     
  35. the southern traveller

    the southern traveller New Member

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    For anybody who wants to play it on PS5 will have to download the PS4 version.
     
  36. dnv3

    dnv3 Well-Known Member

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    With me he shows that the download is not possible, what the LOVE?





    [ QUOTE="Sparmi, post: 717178, member: 9544"]qick update: thanks to the advice to log into the PS store via PC or Laptop, the entire download seems to work without any problems. Unfortunately the streaming speed is not the fastest in the world, but everything should be done by TSW4 activation around 4pm BST. Hopefully things will work better next Tuesday when the complete DLC list for TSW4 is activated in the PS store. ;)

    View attachment 128461 [/QUOTE]
     
  37. thetryingscotsman

    thetryingscotsman New Member

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    I don't know if it's coincidence or not but I can now download.

    Not sure if it's triggered by the fact my only way to get through to an agent at PlayStation on digichat was the refund pre-order option or if it's off the back of DTG raising this with them but it looks okay...
     

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  38. idi777

    idi777 New Member

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    Ура, все работает! Пришлось скачивать все заново! Дополнения скачивались с перебоями, когда скорость падала, я нажимал паузу, а потом продолжал! 16953103698764708829649487928708.jpg
     
  39. samuelpower2001

    samuelpower2001 Well-Known Member

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    Ah. Appears to download if you go on the PlayStation website and do it from there.
     
  40. the southern traveller

    the southern traveller New Member

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    It works from PS website now
     
  41. collin#2804

    collin#2804 Member

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    I don’t see none of the dlc form tsw3 to tsw4
     
  42. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Can I ask when was the last time you tried to pre-load yesterday, before 1am BST?

    (Odd question, I know, but might help to help us diagnose something). Happy TSW4ing!
     
  43. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    They will be available from Tuesday.
     
  44. chiefbeef#7841

    chiefbeef#7841 New Member

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    i had everything downloaded 2 days ago, and now i have to re-download all the addons on PS5
     
  45. wills#7261

    wills#7261 New Member

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    The game loads fine on my PS5 but when I choose a route all I get is Training Centre and nothing else
     
  46. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Have you downloaded the Add-ons (separate download), can I ask?
     
  47. PHJ-MGF

    PHJ-MGF Well-Known Member

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  48. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    (for reference, I believe it's different for everyone, the time content becomes available)
     
  49. Observadorpt

    Observadorpt Active Member

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    Hi

    Update: installing now.
     
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  50. waleboer#3894

    waleboer#3894 New Member

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    Finally downloaded through website, new picture. Shows ps5 and ps4 version. Now having to download all the dlc
     

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