PS5 Tsw4 Pre Order Auto Download

Discussion in 'TSW Troubleshooting & Issues Discussion' started by neddyie116, Sep 19, 2023.

  1. transport

    transport Active Member

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    Still getting CE 107880-4
     
  2. thetryingscotsman

    thetryingscotsman New Member

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    I believe it was about 00:30 this morning :)
     
  3. wills#7261

    wills#7261 New Member

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    No, they download automatically. I'm trying to clear some memory space and try again.
     
  4. detjohno

    detjohno Member

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    Last tried at 16:05
     
  5. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    21st September, UPDATE: 16:55

    Hello folks,

    A quick update on where we're at with things. At 01.05am BST on 21st September, Sony believe they have fixed the issue for those affected by not being able to download Add-ons on PS5.

    However, they have informed us that there is a 24-hour cooldown for anyone who has tried to download the content prior to that time. This is why we're seeing some players be able to download, with others not.

    The good news is that, in theory, all players should be able to access all routes and content in Deluxe and Special Edition by 02:00am BST tonight (22nd September) - the bad news is that if you've tried to download a piece of content between this time yesterday and 01.05am today, you will have to wait until around that time today in order to be able for it to be available.

    So, for example, if the last time you tried to download Vorarlberg was at 9.34pm last night, we'd expect that it could be up to 10.34pm tonight before you're able to download the content. It might be before though. We've seen some players regain access before 24 hours though.

    We can appreciate this is really frustrating, and we're frustrated too, as we want you all to be able to jump in straight away. Unfortunately this appears to have been an issue outside of our control. Please accept our apology for the inconvenience, and we hope that when you can get into game you enjoy it as much as we've enjoyed making it.

    If you are still having issues outside of that time, please let us know via our Support Team (please include your PSN ID), and we'll try to help.
     
    Last edited: Sep 21, 2023
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  6. Mikey_9835

    Mikey_9835 Well-Known Member

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    I've managed to download the game and all the DLC is currently downloading now, I restored my licenses and restarted my console hopefully this works for other people. The website workaround trick helped as well.
     
  7. samuelpower2001

    samuelpower2001 Well-Known Member

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    Ah..no dlc. Just shows training centre?!. Can someone help?
     
  8. samuelpower2001

    samuelpower2001 Well-Known Member

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    All it shows
     

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  9. samuelpower2001

    samuelpower2001 Well-Known Member

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    Ah. You go into manage game content..oops lol
     
  10. london#6712

    london#6712 Active Member

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    the america route still has the error codes
     
  11. Dinger75

    Dinger75 Well-Known Member

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    Yep nothing here

    Its really tough being a DTG customer on playstation but I am sure some will give the benefit of the doubt, even though this LOVE only seems to happen with DTG products
     
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  12. SBos

    SBos Well-Known Member

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    Usual Dovetail mess.
     
  13. shooter#3480

    shooter#3480 Member

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    I’m exactly the same got everything except Dresden
     
  14. the southern traveller

    the southern traveller New Member

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    I've got everything now.
     
  15. samuelpower2001

    samuelpower2001 Well-Known Member

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    All sorted. Seems very quiet though on ecml..no cab sounds like aws or anything.... no traction sounds also!
     
  16. armus

    armus Member

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    I seemed to have gotten around the 24 hr cooldown by deleting TSW4 from my PS5 and then install it again.
     
  17. surreychuff#3060

    surreychuff#3060 Active Member

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    Only piece of content I can’t download from the deluxe edition on PS5 is the Vectron.

    error code CE-107880-4
     
  18. samuelpower2001

    samuelpower2001 Well-Known Member

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    Cab sounds really quiet in azuma and sounds overall. Anyone else?
     
  19. Richard CZE

    Richard CZE Well-Known Member

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    Hi, I managed to install all the content in the normal way. Czech Republic.
     
  20. shooter#3480

    shooter#3480 Member

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    Yes I noticed that also with sounds in azuma can’t hear aws etc?
     
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  21. samuelpower2001

    samuelpower2001 Well-Known Member

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    Yes..hardly any sounds at all. Tried everything. No answer self test or anything.
     
  22. samuelpower2001

    samuelpower2001 Well-Known Member

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    Even with controller speaker on
     
  23. samuelpower2001

    samuelpower2001 Well-Known Member

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    Additionally when on the my profile page when you select routes to play or trains doesn't let you select it. Recognises the X Button being pressed but doesn't let you go through with selection if makes sense.
     
  24. shooter#3480

    shooter#3480 Member

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    Yeh no what you mean. Maybe will be and quick fix update for sounds.
     
  25. samuelpower2001

    samuelpower2001 Well-Known Member

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    All sounds need to be much louder on the game for azuma. Running sounds externally are okay..but inside no. Additionally not showing my other content. Only azuma and flying Scotsman unfortunately.
     
  26. mattchester#9176

    mattchester#9176 Well-Known Member

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    It just wound't be a TSW launch without some shenanigans on Playstation.

    With Rush Hour we had a delay being able to upgrade to the PS5 version if you bought certain editions. Then PS4 old routes were delayed and finally we got hit with the PS5 DLC limit.

    With TSW3 we got old content being released over serveral weeks rather than at launch followed by the false promise of Addon's managed coming "soon".

    Now we've got if you tried to pre-load it you can't have it on launch!

    I last tried to download as I was going to bed last night so no TSW4 for me until 12:00am ish. Guess I'll have to find something else to do tonight!
     
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  27. dec#4872

    dec#4872 New Member

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    I have managed to install most things apart from east coast mainline and a few other things
     
  28. samuelpower2001

    samuelpower2001 Well-Known Member

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    My other routes, aren't showing up at all apart from ecml.

    Why is that? Says all downloaded.

    Weird
     
  29. samuelpower2001

    samuelpower2001 Well-Known Member

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  30. rattyfus

    rattyfus New Member

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    Is anyone at Divetail looking at this, because I still can’t download ECML or Antelope Valley. Thursday evening 21st. Why do PS5 players always have to put up with this BS?
     
  31. docsnyder1911

    docsnyder1911 Well-Known Member

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    I can download all except Flying Scotsman. Hopefully it's possible tomorrow like JD said before.
     
  32. shooter#3480

    shooter#3480 Member

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    I have everything except Dresden hopefully get it soon. I’m really loving east cost mainline so far hopefully everyone else who is struggling to download it will be fixed soon.
     
  33. mattchester#9176

    mattchester#9176 Well-Known Member

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    Finally able to download some DLC! Still missing ECML and Antelope but it's a big improvement.

    Missed a whole days early access though as there's no way the downals will be finished by bed time!
     
  34. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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  35. shooter#3480

    shooter#3480 Member

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    That’s me got Dresden downloaded now got everything working now. Game is amazing loving every minute of it so far great work DTG.
     
  36. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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  37. ApollonJustice

    ApollonJustice Well-Known Member

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    Thanks for your efforts,DTG JD. As I have been on a Trip (visiting HMA and the TramSim-Routes of Munich) I could try it again later on Sept. 22nd after my return home and then it worked.
     

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