Xbox One Sehs Crash... Again

Discussion in 'TSW Troubleshooting & Issues Discussion' started by jack#9468, Sep 27, 2023.

  1. jack#9468

    jack#9468 Well-Known Member

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    In SEHS in TSW3, the game crashed whenever I drove a train through Stratford International, rendering all the Javelin and TGV services unplayable. The crash then started to appear at St Pancras also. This has been an ongoing issue since June (3 months, that is quite depressing - I have raised this issue multiple times).

    Now, in TSW4, the issue is still there. Once again, any services at St Pancras or Stratford will crash. I really am quite annoyed as this leaves 100+ services on this route unplayable.
     
  2. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hello - so good news, it looks like we've got a fix for this on a development branch, and it'll just be waiting for the next available slot to be patched in for Xbox One players. In the meantime, apparently, players who uninstalled Midland Main Line were able to finish the route without a crash, so whilst this solution isn't ideal, I would recommend trying to do that first :)
     
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  3. jack#9468

    jack#9468 Well-Known Member

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    That's good to hear. I'll try uninstalling Midland Main Line and see if that works.
     
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  4. jack#9468

    jack#9468 Well-Known Member

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    So I uninstalled the MML route, and that works mostly.

    The crash now occurs at Ashford, on the approach to the station both on full and reduced timetables.

    This occurred previously whenever I was lucky to get past Stratford if it didn't crash so the same issue maybe?
     
  5. jack#9468

    jack#9468 Well-Known Member

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    So, here we are 2 and a half months later. MMl uninstalled.

    I am still having the same crash. Any update on this?
     
  6. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hello, I appreciate this is a frustrating issue, thank you for raising this with me today - I've added more context to our tracker for this issue so our development team can have another look. Thank you
     
  7. jack#9468

    jack#9468 Well-Known Member

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    I uninstalled the LGV route, and managed to complete 1L20 St Pancras to St Pancras, going from St Pancras to Ashford without a crash. On the reduced timetable, haven't tried the full timetable. But, once I got past the score screen and selected "return to timetable" it returned me to Xbox home page.

    Could the LGV route be what's causing the crash? Being returned to the Xbox home screen is annoying, but if I can complete a service beforehand, I could maybe overlook it.

    Edit: 1J83 crashed at Stratford so issue not resolved fully. This ran from Ashford to St Pancras but didn't stop at Ebbsfleet.
     
    Last edited: Nov 29, 2023
  8. jack#9468

    jack#9468 Well-Known Member

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    Another crash.

    Going from Faversham to St Pancras, just before reaching the tunnel before Stratford.

    Again, on the reduced timetable.
     
  9. jack#9468

    jack#9468 Well-Known Member

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    Any news?
     
  10. jack#9468

    jack#9468 Well-Known Member

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    So I guess this hasn't even been looked at?

    I am unable to play over 200 services with the Javelin and RHTT, which I paid for.

    Disgusting, it really is.
     
  11. jack#9468

    jack#9468 Well-Known Member

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    After looking at the frame rate, when reaching Stratford it goes down to an atrocious 3fps.

    What could possibly cause this massive drop.
     
  12. jack#9468

    jack#9468 Well-Known Member

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    This probably counts as necro-posting, but better than creating a new thread around the same issue. I cleared some storage space and even got another hard drive which I transferred this game and all add ons to.

    I am now able to pass Stratford (whether stopping or not). There is the obvious stuttering, but it works for the most part. However:

    • Running a service from Ashford results in a crash at Stratford (just before I get to the station).
    • Running a service to Ashford results in a crash at Ashford (while entering the platform).

    On these occasions, it does not matter whether I have a stop at Stratford and/or Ebbsfleet. This was on the reduced timetable, and only add ons installed are those which layer onto the route (apart from the ICE from SKA). Frame rate is anywhere between 15 and 25fps, occasionally going under 10, and rarely near 30, I have therefore come to the conclusion the game is poorly optimised, as there's nothing else I can do on my end.

    Just to note, I have had this crash since June, which was 7 months ago, on TSW3. It was working fine before, and I do not want my experience hindered by having to uninstall an add on (whichever one it may be, and if that's the reason for the crash).

    This means I am unable to use the Javelin on the route, so over around 100 - 200 services unplayable.
     

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