Save Games Not Overriding (no Dovetail Support?)

Discussion in 'TSW Troubleshooting & Issues Discussion' started by aceridgey, Nov 24, 2023.

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  1. aceridgey

    aceridgey Member

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    I put in a bug report on the 4th of NOV. With a follow up on the 19th, I haven't heard a thing.

    Basically, new machine and saved the documents folder. Now, when I save progress, it does not override a save game file from months ago.

    Any ideas how i can fix this? It's frustrating not being able to save mid journey to return to.
     
  2. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hello,

    I am sorry to hear that your ticket hasn't gone answered, we are working through a high volume of support requests currently, but having a ticket go unanswered for two weeks isn't acceptable.

    Can I ask for more clarification on the issue you are experiencing please? Is this a Save Game issue when trying to return to an in-game journey, or a general progress issue when your progress isn't saving to the correct file location?

    Can I also confirm which game platform and version of Train Sim World you are using please. Thank you :)
     
  3. AtherianKing

    AtherianKing Guest

    just posting in here that I also have had a ticket pending (bug report) (stated currently as “being processed”, I put it up on the 5th so will be 3 weeks tomorrow) I wasn’t expecting a fix to be replied back so no rush, but thought I’d mention this in case you’re internal support may be having a technical issue seeing these support tickets.
     
    Last edited by a moderator: Nov 25, 2023
  4. amtraknick1993

    amtraknick1993 Well-Known Member

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    How about just a general update to the save game feature? We haven’t heard anything in a long time, other than you have no update for us at this time, and that has been for well over a year since TSW3. I find myself increasingly frustrated with my weather and time being reset to clear skies and 12:00 noon. Luckily god mode allows these parameters to be reset. And things like switches being reset on their own and having to use the physics reset option because stuff doesn’t work properly. It renders the save game feature useless and we haven’t heard any progress on it in a very long time.
     
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  5. StrikeEagle78

    StrikeEagle78 Well-Known Member

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    Many of us have put in tickets years ago that have yet to be answered. Don't get too frustrated. It is what it is with this company.
     
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