PS5 Db Br185 Railpool Sound Issue

Discussion in 'TSW Troubleshooting & Issues Discussion' started by dnv3, Jul 4, 2024.

  1. dnv3

    dnv3 Well-Known Member

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    So, if this continues here that the products become more and more unuseable, then I slowly feel really forced to take legal action. I have massive earache now... /It cannot be that a developer is so incapable and has now destroyed products that worked before....
    Enough is enough..


    To make this a little more understandable. I don't want to threaten anyone here. Still hurt, but I as a player I personally no longer see that constantly after updates products, A become unuseable B No longer completely function as they should

    As a consumer, I paid money for products that are partly defective. I understand that the developer does not keep up with updates because the priorities are different. Nevertheless, it is not a permanent solution to ignore problems. /The developer must think about the future and also slowly create plans for how to tackle these problems

    I was just a little pissed off at that moment yesterday..

    DTG Alex
    DTG Harry
    DTG JD

     
    Last edited: Jul 5, 2024
  2. Pipe

    Pipe Well-Known Member

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    Good luck with this one.
    You might want to have a closer look at the EULA before you make your move.

    Nudge, nudge: The gaming software industry acts in a jurisdictional vacuum. In a grey zone to say the least. Lots of rights, hardly any obligations or liabilities.

    What saves the day is the fact that they don't design airplanes, trucks, busses, cars, kid's toys or nuclear power plants. Yay!
     
    Last edited: Jul 5, 2024
  3. dnv3

    dnv3 Well-Known Member

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    The problem is that I live in Germany and I have consumer protection on my side here. Whether analog or digital, if a product doesn't work and no necessary measures are taken by the developers or companies to make it work, I have the right to take action against it. I understand that people have other things to do, but prioritizing new products and then letting them rot is not a long-term solution. More products that no longer work and are unusable remain on sale, which, as far as I know, is also legally problematic. I mean, I buy products here that initially work and then are systematically broken.
     
  4. DeltaFOX2k7

    DeltaFOX2k7 Well-Known Member

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    I can't reproduce this high-pitched sound on 185.6 on either PS5 or PC (Steam). Instead of pointless threats that don't help you anyway, helpful information such as service number, route, your approach that led to this sound, etc. would have been far more productive.

    Think very carefully about what you do, because if you lose such a pointless lawsuit (which could take months), you will be stuck with ALL the costs. And you WILL lose it, regardless of whether you live in Europe, Germany or anywhere else.
     
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  5. LIRRGuy

    LIRRGuy Well-Known Member

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    You're probably just a little kid who can't afford legal action anyway. Point is I haven't had this issue at all nor any other of the "issues" you reported when in reality it's just you complaining. The empty threats are gonna get us anywhere
     
  6. dnv3

    dnv3 Well-Known Member

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    Ah yes.
    I have a lot of records of the problems that I describe here extremely often. And my financial resources are good/If you get fooled by a company, no one can do anything about it.. I paid money for products that hardly work at all. There are enough contributions that are not only from my side but also from other players./and they are not threats. If developers can't keep up with getting problems really under control in the long term, then there is no other way. I gave the developer a lot of time, but it doesn't seem to be of any use. I am not completely dissatisfied with DTG and its work. But there are countless problems, bugs and missing details that have not been fixed to this day.
    And it get never fixed
     
  7. dnv3

    dnv3 Well-Known Member

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    So also for you, I don't want to threaten the developer, but I personally don't feel like it anymore that it feels like 60%+ of all EU products are defective

    And only the empty promises that this will be fixed in the future is also not a permanent solution. I only make of my consumer law used the developer can not always take time to fix things but to leave problems permanently open and or to ignore this is not a solution. But as I see it partly here, the community is completely at peace with empty promises.

    Of course, paying almost 40€ for a product that doesn't work at all is perfectly fine.
     
  8. MrSouthernDriver

    MrSouthernDriver Well-Known Member

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    It’s the way DTG is unfortunately, nothing can change that. Doing legal action is just gonna cause a hole in your finance, it’s not worth it, especially over this game
     
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  9. LIRRGuy

    LIRRGuy Well-Known Member

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    I mean he pretty much sums up everything wrong with the forums tbh
     
  10. dnv3

    dnv3 Well-Known Member

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    That would be DTG's problem. As a customer, I have purchased products that do not work. I understand the priorities are somewhere else.. but it is not a permanent solution, so far away nothing changes here, there is nothing else to do.. it's about several thousand euros..

    There have been many bugs for several years and nothing is being done

    Many models are made extremely cheap, which often does not do justice to high prices

    I didn't like everything, especially from companies that give the consumer right.

    I often see that many players simply accept it. Which is incomprehensible from my side.
     
  11. dnv3

    dnv3 Well-Known Member

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    Imagine you want to buy a car. You pay several 100,000 dollars to the dealer now and get a rusty Opel Corsa. Would you accept that ?
     
  12. MrSouthernDriver

    MrSouthernDriver Well-Known Member

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    that would be 700,000 wouldn’t it?
     
  13. dnv3

    dnv3 Well-Known Member

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    This sum is unrealistic.
     
  14. MrSouthernDriver

    MrSouthernDriver Well-Known Member

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    comparing buying a car from a dealership to buying DLC in a train game is a bit different ngl
     
  15. dnv3

    dnv3 Well-Known Member

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    This is called an example.

    What it's about is the customer right

    Or rather

    Consumer law.

    The developer does not keep up with updates, which means that some products do not work.

    If you buy something, it's for 100.00 or only $40

    Then you can expect the purchased product to work.
     

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