Xbox Series X Series X Struggling With Frankfurt-fulda - Video Memory Error Etc

Discussion in 'TSW Troubleshooting & Issues Discussion' started by cloudyskies21, Sep 18, 2024.

  1. cloudyskies21

    cloudyskies21 Well-Known Member

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    TSW 5 has so far been problematic and extremely frustrating as my Xbox Series X is really struggling to handle the Frankfurt-Fulda route.

    My first-ever service with this route ended right at Frankfurt after an hour-long service due to a video memory error - I've never had this on Series X before. This used to be an issue in the days of Rush Hour on TSW 2 on my older Xbox One, but not Series X... :|

    Replayed the service and it worked, but the frame-rate throughout the whole service seemed very poor and I couldn't really relax and enjoy. After a few more services, the game then closed to the Xbox dashboard.

    Was really looking forward to playing this route, but this is ridiculous.
     
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  2. Dal22

    Dal22 Member

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    I'm playing this now and it feels very jumpy and feels like the train will derail keeps freezing I'm on xbox series x aswell it doesn't seem to work like it should.
     
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  3. Dal22

    Dal22 Member

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    Also noticed that trains are very slow to pull away and at full throttle and the brakes come on for no reason
     
  4. Bob12212

    Bob12212 Well-Known Member

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    By the sounds of it, it certainly isn't optimised for series X/S.
     
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  5. toxic.tank.258

    toxic.tank.258 Member

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    I’m so glad someone else has experienced this issue too, I just had this issue tonight and I don’t know whether it’s the game or the Xbox Series X.
     

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  6. bdobronz1968

    bdobronz1968 Active Member

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    On Xbox Series S they cut down the layers so much that the track is nearly empty during daytime (no ICE 1, ICE3, no IC 101, no ÖBB IC, no 642….) but the route still crashes. It crashes also if more layers are deactivated by me, like all S-Bahn layers around Frankfurt. The route ist a beauty, it’s fun to drive, but technically it’s a real mess. I lost my interest in it and I’m near loosing my interest in TSW in general.
     
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  7. Dal22

    Dal22 Member

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    What do you guys think off the BR114 is it just me or is really quite jumpy and really slow to bring it to a stop
     
  8. cloudyskies21

    cloudyskies21 Well-Known Member

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    So, was playing the route again, and more frustration. Spent 1hr 25mins doing a full-length service and was near the end when the game just randomly froze and closed to the Xbox dashboard.

    I was annoyed, but decided to retry the same service but this time saving the game frequently just in case. Well, second time around and the game had another video memory error. :| After resuming a saved game, I finally finished the service, although encountered a possible save game bug as the weather had changed.

    Overall, completely ridiculous. When is DTG going to fix this?
     
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  9. cloudyskies21

    cloudyskies21 Well-Known Member

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    That's a shame to hear! But completely understandable as it's things like this that also make me consider having a break from TSW for a bit. :(
     
  10. Dal22

    Dal22 Member

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    What job was you playing
     
  11. cloudyskies21

    cloudyskies21 Well-Known Member

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    My Series X has never struggled with TSW like this before - and I've certainly never had a video memory error on Gen 9 before.
     
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  12. ididntdoit

    ididntdoit Well-Known Member

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    Tsw5 is using a lot of memory for some reason. On PC it's using near 100% ram and vram.
     
  13. cloudyskies21

    cloudyskies21 Well-Known Member

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    How is overall performance on PC for you? On Xbox Frankfurt-Fulda is very stuttery etc.
     
  14. Dal22

    Dal22 Member

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    I'm xbox series x and it's the worst route out of the new ones for performance jumpy, blurry some locos are really bad performance shame this could have been such a great route
     
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  15. cloudyskies21

    cloudyskies21 Well-Known Member

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    It's a real shame. I've only got Frankfurt-Fulda, but are the other two routes much better then performance-wise then or...? On the subject of blurry textures, this also is ruining my experience of the game.
     
  16. Dal22

    Dal22 Member

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    Routes are just has long a bit less traffic have a few minor issues but performance is way better in my opinion
     
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  17. Bob12212

    Bob12212 Well-Known Member

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    I just can't believe we are still in this situation 7 years on :|
     
  18. ididntdoit

    ididntdoit Well-Known Member

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    On release it wasn't much different from tsw4. Since a recent update I'm getting bad stuttering freezing on all routes periodically.
    Apart from that, averaging 90 fps with max settings.
    Biggest hit on fps is euston where it drops to 40. Frankfurt fulder runs better than wcml.
     
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  19. ididntdoit

    ididntdoit Well-Known Member

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    I don't know how consoles cope with memory. On PC when the memory hits the limit, ram or vram. It will start to use virtual memory which is on my nvme drive and is pretty quick.
    By the sounds of it, once the memory gets maxed on console it crashes.
    Hopefully dtg are looking into the high memory usage.
     
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  20. ti#3541

    ti#3541 New Member

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    it crushes on the loading screen has anyone experienced this?
    On Xbox one
     
  21. cloudyskies21

    cloudyskies21 Well-Known Member

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    The loading screen when starting the actual game i.e. TSW 5 or a service?
     
  22. ti#3541

    ti#3541 New Member

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    It when starting any of the German service
     
  23. roggek

    roggek Active Member

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    A possible solution is to powercycle your XBox:
    How to restart or power cycle your Xbox console | Xbox Support

    I have no issues with the route on XBox Series S...

    But I agree, that this "performance issues" must come to an end, otherwise people are soon turning away from TSW...
    Why hasn't the TSW 5 betatesters noticed anything?
    My guess is that there aren't so many betatesters at all...
     
  24. March Hare

    March Hare Well-Known Member

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    Oddly enough, the consoles cope just fine with more complex games than this.

    I say "oddly" – tongue in cheek. It's just a major reveal of the skillset. I hate to even suggest that, because I believe the developers are passionate, and there is some good stuff going on in the sim (on PC, at least, but even then...) But there is no escaping the fact so many issues highlight a lack of coding competency in key areas. And I sincerely hope the existing team can up-skill, or DTG bring on far more experienced developers to assist and also guide the existing team.

    My brother downloaded the editor they released, and he said he could immediately see missed optimisation opportunities. I take his word for it, considering his experience.
     
  25. bdobronz1968

    bdobronz1968 Active Member

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    Really? This is strange - on my Series S the game crashes 90% of the time. May I ask how many and which German routes you‘ve installed? I own all German routes and locos except the BR 363 and the BR 187 (which I own but haven’t installed because it’s a piece of LOVE) plus all Austrian ones.

    In my opinion one of the problems with Series S is that it has to deal in TSW with texture sizes which the console is not supposed to work with. The Series S is made for 1440p, not 4K. But sadly there is no possibility to really lower the resolution. Yes, you can set it to HD, but this does only change the displayed resolution but not the texture size in the console’s memory. And that’s the reason why the series S is short of memory in TSW but not in games like Forza Horizon which uses the textures size for which the Series S is made for. I do understand that DTG doesn’t provide 1440p for Series S because this must be back ported for all DLCs available. But I do not understand why they don’t give us the opportunity to switch to the same resolution used for Xbox one.
    I would prefer to play with 1080p on Frankfurt- Fulda if I could have all possible layers instead and most important no crashes anymore!
     
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  26. chrism#4685

    chrism#4685 Active Member

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    Also on series x. Just driven into Frankfurt, opened the doors and after a few seconds i got the video memory error.

    Think i might take a break from Tsw for a bit so hopefully some of these problems get sorted as it's more than a bit annoying driving a route for an hour for it to crash seconds before it should have ended!
     
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  27. March Hare

    March Hare Well-Known Member

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    It's a real joke, which nobody's laughing at. I'm glad I'm on PC – and that's saying something, because it isn't good, only acceptable (much of the time).
     
  28. roggek

    roggek Active Member

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    All of them except Niddertalbahn, (due to its not updated to Livemap 2.0):

    Bremen-Oldenburg: BRO
    Dresden - Chemnitz: DCZ
    Hamburg - Lubeck: HBL or HHL or HBK
    Hauptstrecke München – Augsburg: HMA
    Hauptstrecke Rhein-Ruhr: HRR
    Linke Rheinstrecke: Mainz-Koblenz: LFR
    Main Spessart Bahn: MSB
    Maintalbahn: Aschaffenburg - Miltenberg MTB
    Nahverkehr Dresden: DRA
    Rapid Transit: RT
    Rhein-Rhur Osten: RRO
    Ruhr Seig Nord: RSN
    Schnellfahrstrecke Köln-Aachen: SKA
    Schnellfahrstrecke Kassel - Wurzburg: SKW
    Frankfurt- Fulda

    As I said before , a powercycle helps to clean up the cache, and hopefully makes TSW run smoother.
     
  29. Gtasandman

    Gtasandman Active Member

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    Besides the crashes during actual gameplay anyone notice how the railshots feature is useless now. every time i mention it my post gets rerouted someone. Since there is no more save an upload button you have to upload from the menu but on my series x trying to upload from the album leads to a memory crash. sometimes just browsing the album.
     
  30. cloudyskies21

    cloudyskies21 Well-Known Member

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    I've not played TSW in a couple weeks - this is probably the biggest break I've had away from the game in years - due to frustration of the game keep constantly crashing and/or video memory errors etc. DTG really need to sort TSW 5 ASAP with much-needed patches.
     
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  31. bdobronz1968

    bdobronz1968 Active Member

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    I can totally understand that, I've lost some of my interest in TSW too. I still play, but not as regularly. And I'm not going to touch the Kinzigtalbahn for now. Let's see how long it takes to find a solution. Given the massive problems, I don't think things will improve quickly.
     
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  32. cloudyskies21

    cloudyskies21 Well-Known Member

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    Yeah, I think you're probably right - which is such a shame. It's all rather bizarre considering TSW 4 worked almost absolutely perfect and I was so excited for TSW 5 - and yet now I'm so underwhelmed with the game, it's almost comical.
     
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  33. bdobronz1968

    bdobronz1968 Active Member

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    Yep, and I’m still a little bit disappointed because of the cut down layers on Xbox Series S without announcing. A long distance route with just a little bit of long distance rolling stock is odd. I miss my beloved BR 101 very much. But ok, I would be glad if I would be able to play what’s available without experiencing constant crashes.
     
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  34. cloudyskies21

    cloudyskies21 Well-Known Member

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    Still the same problems on Series X; this route needs some serious optmisation on console. Managed to finish a couple services, albeit with the very frustrating blurry textures, but then eventually had a video memory error. After resuming a saved game - which, by the way, changed the weather from foggy to completely sunny... :|), still couldn't complete that same service as the game froze before closing to the Xbox home screen.

    DTG sort out TSW 5, it's unacceptable. There's never been this many problems with previous iterations of TSW on Series X... TSW 4 worked nearly flawlessly so to go from that to this is baffling!
     
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  35. bdobronz1968

    bdobronz1968 Active Member

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    Same with the Series S. Can‘t complete services most of the time. No matter if from Fulda to Frankfurt or vice versa. The game crashes constantly, especially in the area between Hanau and Frankfurt Süd. As I said a couple of times before, I think there is something fundamentally wrong with this route and I’m very interested to hear from DTG how they want to cure this. To be honest, my thoughts are that it will stay in this state forever because the problems can’t be solved, at least at Gen 8 and XSS.
     
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  36. Gtasandman

    Gtasandman Active Member

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    Not sure if the update had anything to do with it but im noticing the blurry graphics bug is effecting more route than just WCML and KZG. I went to do a service on koln and this started happening at the end.


    [​IMG]
     
  37. 14trainfan2029

    14trainfan2029 Well-Known Member

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    Is this ICE or is it RE, RB or S bahn?
     
  38. bdobronz1968

    bdobronz1968 Active Member

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    Mostly ICE and Flixtrain, but RE and S-Bahn, too. I can’t see a real pattern. Did the RE service from Fulda to Frankfurt a few days ago, and the game crashed in Frankfurt after nearly 1,5 hours of driving, right before I reached the main station. Did a run from Fulda to Frankfurt with the ICE yesterday and the game crashed right at Hanau. It’s frustrating and I barely use the route but play my other DLCs instead.
     
  39. 14trainfan2029

    14trainfan2029 Well-Known Member

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    Strange, I haven't had that issue. In fact, since the update, my xbox series s has been really stabble
     
  40. bdobronz1968

    bdobronz1968 Active Member

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    Maybe I own more related DLCs and have more layer available, even if they are cut down for Series S. I own every German route and most German loco add ons. I don’t know. And DTG doesn’t respond.
     
  41. Gtasandman

    Gtasandman Active Member

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    Yeah i own most german routes and other dlc that layers on and my series x also dumps in that area. usually that where the graphics on the trains gets really bad hasn't crashed there yet but gets very buggy.
    [​IMG]
     
  42. toxic.tank.258

    toxic.tank.258 Member

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    Totally agree, I’m still experiencing the same issues too, I’ve just run ICE 1652 from Fulda to Frankfurt and I’m still having graphical issues the moment you get to Hanau and the game even crashed before I could get round the U-turn into Frankfurt Hbf. When are they going to listen and fix these optimisation issues and stop focusing on releasing new stuff first?

    Like I understand that saving as soon as you start experiencing the issues is the way forward at the moment but to me I only want to do that as a last resort because I feel it breaks the immersion of the route/service.

    I’ve done barely any services in timetable mode because of these issues and I really just want to play this route properly.
     
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  43. cloudyskies21

    cloudyskies21 Well-Known Member

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    Yeah, had the same thing on other routes too like Linke Rheinstrecke etc. Although, some routes seem to be fine from this strangely, have been playing Rapid Transit all week and no issues there.

    I also own every German route loco and route and Series X is pretty much having exactly the same issues as Series S...
     
  44. Gtasandman

    Gtasandman Active Member

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    what i dont get is i haven't heard of any ps5 players having this issue.
     
  45. rudi#9391

    rudi#9391 Member

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    yep, seems like any system has their own struggles.
    Right now WCMl and FTF are playable for me at XSX, but the performance issues are a bad joke.
    The console is how old now? 5 years?
    However, plenty of time to get to know Gen 9 and how to use it proberly or make your game work prober :(
     
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  46. bdobronz1968

    bdobronz1968 Active Member

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    And the white trees are back! I did a journey in cloudy conditions yesterday and when it starts to snow, the distant trees turned into white even though they haven’t been covert with snow yet. Same as Linke Rheinstrecke and SKW at first, this was fixed later. Convinced me in my thoughts that this route was released in an early beta state. So sad, the route itself is fun to drive, even though the ICE and IC traffic is badly missing at XBS. But all this issues like bad performance and of cause the constant crashes spoiled the route for me.
     
  47. addry#6825

    addry#6825 Well-Known Member

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  48. addry#6825

    addry#6825 Well-Known Member

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    This needs a bump. This is still an issue!!!
     
  49. pveezy

    pveezy Well-Known Member

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    Haven’t seen memory errors on PS5 but this route suffers from some pretty terrible FPS (20-25) and also about 1/3rd through any run seems to start blurring the cab and exterior textures which is a memory issue plaguing a lot of the newer busier DTG routes.
     
  50. mikec1701d

    mikec1701d Well-Known Member

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    Series S. WCML South. Just had an out of video memory pop up and crash to dashboard at Euston. I was doing the class 390 introduction, had just arrived into Euston and literally did the bit with the journalist.

    Was just heading to the front of the train to prepare for departure when the pop up flashed up and it crashed. I'm assuming I've lost all the progress I'd made. First time I've ever had an out of video memory error on TSW.

    What's odd is that I've been to Euston before in free roam and had no issues. For some reason doing the tutorial has tipped it over the edge.
     

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