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[resolved] Online Store

Discussion in 'TSW Troubleshooting & Issues Discussion' started by dal#7945, Nov 8, 2024.

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  1. dal#7945

    dal#7945 Well-Known Member

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    Anyone else having trouble getting in the store via the game I go into it and just get a blurred screen with a spinning circle of dots
     
    dal#7945, Nov 8, 2024
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  2. owenroser19

    owenroser19 Well-Known Member

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    The in-game store is awful, just go direct to the Microsoft store.
     
    owenroser19, Nov 8, 2024
    #2
  3. SGTDRE

    SGTDRE Well-Known Member

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    or Steam if on PC, check with is better price-wise.
     
    SGTDRE, Nov 8, 2024
    #3
  4. Clucky

    Clucky New Member

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    Same here, the in-game store is broken since 7th of November. Blurred page, neverending spinner. I can navigate the top level sections in the store, but the result is the same in all sections: a blurred page and a neverending spinner.

    The Creators Club seems to work but takes longer to load than usual.

    Version 1.1.1269.0 (latest available on XBOX).
     
    Clucky, Nov 8, 2024
    #4
  5. dal#7945

    dal#7945 Well-Known Member

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    Spot on exactly the same for on everything you mentioned
     
    dal#7945, Nov 8, 2024
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  6. dal#7945

    dal#7945 Well-Known Member

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    Are you still having problems with store in game
     
    dal#7945, Nov 11, 2024
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  7. DTG-Chris

    DTG-Chris Staff Member

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    Hi all, apologies for the in-game store issues. The team is aware, and an update went out to Steam users this morning to address the problem. We are hoping to deliver the same update to the other platforms by the end of the week, but may get pushed into the next.

    In the meantime, you can access all the same content by going directly to your platform's storefront.
     
    DTG-Chris, Nov 11, 2024
    #7
  8. dal#7945

    dal#7945 Well-Known Member

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    Hi off the subject question sorry but what time does the new boston - Worcester route release thanks chris
     
    dal#7945, Nov 11, 2024
    #8
  9. jack#9468

    jack#9468 Well-Known Member

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    jack#9468, Nov 11, 2024
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  10. patrick#8082

    patrick#8082 Active Member

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    Same on ps5 nothing works in store, how they making one thing broken the other its absolutly ridiculous...
     
    patrick#8082, Nov 12, 2024
    #10
  11. samuelpower2001

    samuelpower2001 Well-Known Member

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    Yes. Had same problem yesterday
     
    samuelpower2001, Nov 12, 2024
    #11
  12. mike#7913

    mike#7913 Member

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    Hi
    Is there an issue at the moment with the online store within the game? All I’m getting is a spinning circle in middle of screen.
     
    mike#7913, Nov 18, 2024
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  13. gm3161

    gm3161 Member

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    I've had similar the past couple of days on a PS5 as well
     
    gm3161, Nov 18, 2024
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  14. andy#3741

    andy#3741 Active Member

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    Yes I've got this problem on PS4 pro.
    The loading circle is stuck, and the contents DLC etc are blurry.You can select the routes etc, but it's very hard to see what is highlighted.

    I've had the class 31 for a couple of years, but it says I need Brighton east coast way to use it!

    IMG_20241118_172901_(1600_x_994_pixel).jpg IMG_20241118_172823_(1600_x_1172_pixel).jpg
     
    Last edited: Nov 18, 2024
    andy#3741, Nov 18, 2024
    #14
  15. dal#7945

    dal#7945 Well-Known Member

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    I see the in game store is still broken and Creators Club takes forever to load.
     
    Last edited: Nov 19, 2024
    dal#7945, Nov 19, 2024
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  16. jplayz1151

    jplayz1151 Well-Known Member

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    Same issue for me. This happens on the Microsoft store PC version as well.
     
    jplayz1151, Nov 19, 2024
    #16
  17. michel#3282

    michel#3282 New Member

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    no tsw5 store, why?
     
    michel#3282, Nov 19, 2024
    #17
  18. DTG-Chris

    DTG-Chris Staff Member

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    Hi all, just to update, we are hoping to deliver the in-game store fix with Thursday's update. In the meantime, please continue to use your platform's native store front (e.g. Microsoft Store, PlayStation Store) for purchases. For downloads, please use the recommended instructions found on the knowledge base: https://dovetailgames.freshdesk.com/en/support/home
     
    DTG-Chris, Nov 19, 2024
    #18
  19. andy#3741

    andy#3741 Active Member

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    Last time I checked the store via TSW5, it was working again.
     
    andy#3741, Nov 22, 2024
    #19
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