Due to a PS4 console bug i have had to reinitialise my PS4. I originally purchased TSW then upgraded to TSW2020 but now I am unable to download North East Corridor or Rapid Transit as they are not in the PSN store. Can we please have them added in ASAP as I am pretty annoyed that I have been denied content that I have paid for.
Which menu are you looking for the Add-Ons within as they should appear within your library by selecting TSW and then selecting "Playstation Store" and then selecting "Your Add-Ons". https://support.playstation.com/s/article/PS4-Trouble-With-Downloadable-Content?language=en_US
I have not tried that. However when I redownloaded TSW2020 both RT and NEC were already in my collection. So my issue has been resolved. But what if someone wanted to buy the routes after only owning TSW2020?
This is a non-issue at the moment. The change notes when TSW2020 came out suggested that RT and NEC would be replaced by other DLC in the bundle, but on PS4, it hasn't happened that way. Those two haven't been made available in the PS Store separately (yet) because they're still included in the base bundle when you download, as you have discovered.
This is excellent news - thank you! I will let people know that if they download TSW2020 that they will actually get five routes, and six for the bigger version. Maybe DTG should make this clearer in their descriptions for TSW2020, on the PlayStation Store - you'd get more sales....!