Just to add to Jamie's note above. Firstly, thank you all so much for your ideas and questions thus far. I'm very pleased to see there are a ton...
Curious issue but not one we have any control over. Steam handles everything to do with your file structure for TS. We can't force a verify at...
As answered in the other thread, the AP 158 includes an accurate simulation of the engine and Voith T211rz Hydraulic Transmission. In fact, AP has...
The AP 158 includes a complete and accurate engine and transmission simulation so you'll find the throttle response is variable as you'd expect it...
Thanks for the feedback on the 47 Cab audio, I'll see what we can do to lower the volume. The Mk1 BG and Mk2a TSOs are converted over from TSW....
You can get Dark Reader for Firefox too: https://addons.mozilla.org/en-GB/firefox/addon/darkreader/ Best, Steve
I believe the tool you're referring to is this > https://www.thirdrails.org/ Hope this helps! Best, Steve
Nothing planned right now but there is this from a while back:...
If you search in Chrome Extensions for Dark Reader, it will convert the page on the fly to dark mode. It also works with other pages too and can...
Hi Trev123, That's really great to hear! I'm in agreement with you that it was likely the Steam overlay that was the problem. Naturally, with it...
Thanks Trev, You're correct that it is a Steam issue. The software attempts to establish a connection with Steam before giving you the option to...
Thanks for letting me know, Trev123. From a technical standpoint, they are correct in their response, it wasn't officially supported but since...
It's a good question. There is no reason to suggest that Train Simulator will not work in Windows 11 - it's a DirectX title and all the system...
Hi Guys, Responding to some of the posts in this thread: Sending an email to storesupport will not get you a response. As advised in my post...
Anthony, press D to move the handle into the maximum Emergency Brake setting, then press A to move the handle toward the apply power setting....
Hi Sheldon1000, We tend to automatically use the terminology that our players, as knowledgeable railfans, tend to know without thinking. However,...
ajpardy, a simple Verify is all you need to do to check you have the latest version (right-click on Train Simulator, select Properties, then click...
Hi martschuffing, One of my colleagues posted earlier in the thread on ap archives, quoted below for you: Hope this helps. Best, Steve
Hi nwp1, It's a difficult one to get into with you as we don't know specifically the exact hardware you're using nor any other software...
Hi nwp1, The loading times will only become apparent once you've loaded up the software. We've not changed the initial loading of the software...
For anyone concerned about any antivirus interventions, we can confirm it is a false positive. As a precaution, and for safety, we have...
I remember watching a pair of 40s going through similar troubles, back in their final days, after being stabled for almost a month. Diesel locos,...
Thanks for raising this with us rwaday, confirming this has been seen by us and are looking into it. Best, Steve
Sorry Pookeyhead, I couldn't resist :) Best, Steve
*cough* https://forums.dovetailgames.com/threads/train-simulator-2021-core-update-2nd-march-2021.36321/ :P Best, Steve
Thanks for the flag on the Class 89 upload, I've escalated it. I'd suggest giving it an hour and trying to upload again. EDIT: Just been updated...
In simple terms, Train Simulator's AA techniques are arranged in order of intensity and quality. The higher up the list, the lower the demands on...
Hi Everyone, We've seen this come up multiple times so, for the avoidance of all possible doubt, here are some steps you should follow when...
There is no need to run this anymore since we added the 64-bit version of the OpenAL libraries and corrected the instance of the audio engine that...
You're most welcome, mattdsoares :) Best, Steve
Hi mattdsoares, The keys we use on our store are provided to us by Valve and are typically automatically generated. Because of this, there are...
Hi paulspencer1957, We'd like to dig into your issue in greater detail, can you drop a ticket into Support and share with us the following:...
We'd obviously have loved to do the London North Western brand but weren't able to get it signed. It should automatically add it but if you run...
Correct :) Best, Steve
Hi LucasLCC, Pricing for TS 2021 Deluxe Edition is £39.99 or equivalents in US and EU zones. Hope this helps. Best, Steve
Hi longo239, We're aware and are working with Valve on it. Bear with us. EDIT: Has now been fixed. Best, Steve
Hi dunkrez, Could you drop a ticket into support so we can dig into this a bit more with you, please? Click the Support link at the top of this...
Hi dunkrez, Yes, 452.06 are the latest but, some have and are using drivers from after April 2019 which appear to be working fine. As you've...
What was the driver version though? Sorry if that wasn't clear but Nvidia needs to do both checks against version AND date. Best, Steve
Hi Guys, For both AMD and NVIDIA, please ensure you are using the latest WHQL signed drivers. For AMD you should be on version 20.4.2 (WinVer...
Hi Guys, Thanks for letting us know - this has been recorded and we'll get back to you as soon as we have some news to share with you. Best, Steve
You're most welcome! Best, Steve
Hi josh_the_tech, You'll find Vsync in the Settings menu under Screen. Hope this helps. Best,Steve
Hi Guys, We think we've fixed the problem with purchasing on the store but please let us know if it continues to be a problem. Best, Steve
Thanks viktoriborga, It's been escalated - will update when we have some news. Best, Steve
Thanks viktoriborga, Could you confirm which TSW Edition you purchased so we can check on the details? Best, Steve
Hi viktoriborga, Can you let us know which country you're in, please and have you tried rebooting your console? Best, Steve
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