[ATTACH] Read the article here.
This thread here is updated as the situation develops. https://forums.dovetailgames.com/threads/player-reports.43678/
Well I am pleased to hear that your fan is having a well earned rest on the Boston route. Is that the only route you are noticing it on, or has it...
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This thread has run it's course, and is only creating arguments now.
Please see here for the latest information regarding this issue. https://forums.dovetailgames.com/threads/player-reports.43678/
Please see here for the most recent update....
PLAYER UPDATE - 23RD AUGUST 2021
shhweeet#4292 I have removed your comment, that was completely unnecessary.
Edited.
I understand a lot of people are frustrated right now. And you've all been super patient while this issue is being fixed. But there is no need to...
Xbox update - missing Add-ons We are pushing an update live now, which we believe will fix Add-ons not appearing in the Xbox Store after last...
It certainly won't stop an investigation, but if you are certain that your crashes are not caused by mods it's now worth reaching out to customer...
No official one, no. But the community team are active in a couple of community run ones - primarily Train Sim Community.
We are aware that over the past year, many within the community have been downloading community created mods. If anyone has any of these...
We certainly aren't ignoring you. But we have no new updates since Friday. We have to ask the community to continue being patient while this...
Here's next week's schedule on Railfan TV Tuesday 24th - Train Sim World 2: Rush Hour Roadmap with Natalie, Matt & Sam Thursday 26th - Train Sim...
I do understand why you are frustrated, this is an incredibly frustrating situation for you all to be in. I am trying to help you where I can....
We haven't released any updates since the 1.43 patch - That particular update was focusing on stopping players games from crashing on PS4. We are...
Being investigated, looking into it, working on it, trying to find a fix - However we word it, it all means the same thing, we are trying to get...
The 1.43 patch was to stop users who were experiencing crashes on their machines. The issue with add-ons missing or not working is still being...
Okay this thread is getting a little heated. Consider stepping away and coming back with a calmer mind if you find yourself struggling to remain...
We have been trying very hard to communicate to the players as the situation develops. But I will give you a quick summary of where we are at in...
The most recent patch was to resolve instances where players machines simply crashed. We are still working alongside Sony to find a resolution...
In case you missed it. This patch is now live (1.43). If you were experiencing any issues with crashing, we recommend you download this patch at...
Please see here for more information.
EDIT: This patch is now live (1.43). If you were experiencing any issues with crashing, we recommend you download this patch at your earliest...
Closed at OP's request.
We have people who will be working the weekend to try and get this resolved. I can't promise you an exact timeframe for when this will be fixed....
We certainly haven't forgotten about our Xbox players. The start of this thread has a workaround and some steps that might help you get playing...
The most recent update for PS4 users. https://live.dovetailgames.com/live/train-sim-world/articles/article/ps4-update-20-08-2021
As soon as I have an answer to this. I will let you know.
There is a lot being done to fix it, unfortunately it's just taking a bit longer than we anticipated. We really appreciate how patient the...
It's true we do want you to share how you are feeling, be that positive or critical. - I still don't have any changes to share for the time being....
Hey ace This has been reported by a fair few members of the community now, and it is being looked into on our end. This thread here has the most...
Yes, you should be able to request a refund for any DLC you have accidentally purchased twice.
This thread here has all of the up to date player reported items that are currently being looked into. This will get updated as we find solutions....
It's important to remember these forums are for users of all ages. With the current difficulties the community are experiencing, there's a high...
phillipa#1949 I have removed your comment. You are welcome to voice your frustrations, and you are allowed to be disappointed with the situation....
This thread here has all the latest with the issue you are are experiencing....
We are still here. No news to share with you just yet - when we have more information we will make sure you know.
At the moment the team are currently hard at work trying to make sure that anyone who is still having difficulties getting their game and add-ons...
Hey PegasusLeosRailwayFanatix we have noticed a few people having trouble logging in this morning. This is being looked into and worked on as we...
Careful with how you are talking to each other in here everyone. No need to take your frustrations out on each other.
**Update** More information can be found here. https://live.dovetailgames.com/live/train-sim-world/articles/article/ps4-downloading-owned-add-ons
The launch discount is now available on steam.
ianjpoole You are fine to express your frustrations, but easy on the bad language - These forums are for users of all ages.
**Update** We don't have a solid timeframe for when you can expect this update yet.(We are still waiting on Sony to push the update live) The...
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