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This is an entirely different issue, but we can confirm that it is being prioritized by the team. As for this thread, it should have been closed a...

Hi SGTDRE , sorry to hear about this. Could we ask you to get in contact with Dovetail Support and provide us with your DTL account details, please?

Sadly, this feature missed the release date, but it will be coming soon. For now, the problem can be overcome by using the headset's built-in...

Hi rshifflet#2142 , If you are not comfortable with your height in the game, please try adjusting your headset's accessibility settings: From...

If you would like to buy add-ons for TSW 4, please go through the in-game store to make sure you are buying something that is compatible with your...

Information taken from the Spoorlijn Zwolle – Groningen "out now" article. Therefore, the Vectron requires rolling stock from Dresden Riesa to...

Hi dudders what are you trying to achieve, fix, or improve? The more we know about the problem, the better we can suggest a solution.

Apologies for any misunderstanding. The store pages are currently in the process of being updated to more accurately state that the West Somerset...

Hi theostrains#1040 , Thomas & Friends™ Visit the West Somerset Railway will require Train Sim World 5, and the West Somerset Railway Route...

Hi dominikandres0, It looks like the missing texture on the start-up screen is due to your laptop using the integrated graphics processor instead...

Closing the thread.

Hi mateo#4643 , this is a frequently asked question and not something we have any control over. For the benefit of players like yourself, this...

Consoles are not immune to these problems, it's just much less of an issue.

Hi Calidore266 , this is not going to be a practical solution. Please read the explanation provided here: Unreal Engine Shader Compilation and...

No, consoles games are shipped with pre-compiled shaders, as the hardware is a known quantity. Whereas on PC you can have any combination of...

Closing. Patch notes will always be found in the announcements section.

Renamed the thread to better describe the content. A descriptive thread title really helps others find information and prevents duplicate threads...

Hi, could you send some examples to Dovetail Support, please?

dal#7945 the issue is multifaceted, and the term "perfect" is very subjective. There are core issues that will be affecting stuttering and...

Glad to see the mountains have returned! Apologies for the delay for console owners. Considering this, I'll mark the thread as resolved and lock.

Sorry to hear! If the issue persists, could you get in touch with Dovetail Support, please? Technical details and examples will be key to...

Hi OldVern we have talked about these issues extensively in the roadmap, streams, pinned posts etc... It is just as frustrating for us to see...

OldVern , to be honest, I've never heard of or experienced a problem like that. Is the keyboard wireless? Do you have any other controllers that...

The "on foot" bug has been reported by another player, who reached out to Dovetail Support yesterday. It has been flagged to the relevant teams...

Hi dal#7945 if you would like to report a bug, please contact Dovetail Support with all the relevant details. Please refrain from creating...

Hi, thank you for flagging this. On further investigation, this was raised before the patch went out, but regrettably slipped under the radar...

Hi coentrainfan#7502 Unfortunately, your CPU (AMD FX-4300) is really going to hold you back, as it puts your PC way under the minimum systems...

If you have Display Mode set to 4K in under Settings > General, it will always be the same resolution internally, regardless of your output...

Yes, a PS5 can output to a 4K TV. A good quality screen and make a huge difference to image quality (e.g. 4K OLED TV).

Yes, increasing the resolution will always be the best way to improve picture clarity and detail. While antialiasing blurs edges to make them look...

There should be five achievements as listed here: Mildmay Line Gameplay Guide *Update - Apologies, there's been a delay deploying Xbox...

If you would like to make a bug repot, please send it to Dovetail Support. If you would like to discuss an issue, please use a descriptive thread...

The GTX 1660 is the bare minimum these days, and really shouldn't be considered an upgrade. The Nvidia RTX 4060 isn't great value. If you are not...

Steam or any other PC platform for that matter can't see what type of PC you have when buying a games or add-on. So you cannot be blocked from...

Hi rysgaming#8234 , it's very disheartening to hear that you've had crashing problems with the Mildmay line. The developer has clearly put a lot...

Thank you, red lights will be something entirely different and largely depends on the situation. If you have an unrelated bug to report, please...

Ok, if this happened directly after a crash it could be due to corrupted data. The first thing, you should do is rebuild the database and clear...

razmatus#2517 If you have a question for the community, please create your own thread, rather than reopening countless unrelated threads that...

Hi warpshell , can you provide us with any additional context? Is the console/game up to date? Have you recently made any changes to the...

Hi rysgaming#8234 , you may just need to clear your console's cache. Power cycle your console to do this. If the issue persists, could you try...

No worries, will close the thread!

Hi all, if anyone has personally experienced this problem, please reach out to Dovetail Support with all the relevant details, examples and...

Rest assured this has been reported and logged for further investigation, thanks to players who reached out to Dovetail Support earlier. At this...

Hi steve08 , if you have a bug to report, please submit a support ticket with all the relevant details:...

Hi all. Just to confirm this issue has already been logged, thanks to players who reach out to Dovetail Support directly. At this time we do not...

Hi steve08 , The scenario is meant to end with a cutscene that fades to black, but the debrief screen is intended to appear after, thus marking...

Hi, I've checked out these scenarios and the issue is quite different between the two, so they have been logged separately. It may be too late to...

Sorry this is wrong. Dovetail Live is not a cloud save and will not transfer your in-game progress. Dovetail Live will only track mastery...

Just to confirm this is a known issue that seems to be an unintended result of core changes made in the mid-February update. A fix has been...