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It's already included in the support article with a link to detailed instructions: How to Manage Your Games & Add-ons on the Xbox App for PC I's...

Hi li150special, Sorry to hear about this. Have you tried any troubleshooting steps: How To Manage Your Games & Add-ons on PlayStation 4

Hi German_Train_Driver , You will find troubleshooting advice at the bottom of this article: How to Manage Your Games & Add-ons on the Xbox App...

If you've bought something from an unauthorized retailer, you may have been given the wrong key. For example, you may see the "Train Sim World 5:...

Resolved by yesterday's update.

Unfortunately, some amount of stuttering is normal, but is greatly reduced after a full run of the route. However, it will not be fully...

Rest assured, your saved data is not tied to add-ons. This is held in a dedicated file for the whole game on your console. A dedicated team has...

Gianluca Sadly, I've just tried all this myself with no luck either. Do you have any other routes installed? Are they available in-game?

Sorry to hear about this. Could you make sure you have been through all the usual troubleshooting steps, please? - Troubleshooting not working in...

taylormade#6721 Have you installed any unofficial mods or custom .ini files? For further troubleshooting, please refer to the Troubleshooting...

blagger81 glad to hear that you found a solution. For future reference and for others, the solution is included in the troubleshooting...

Hi all, I am sorry to hear about this, but Nvidia are responsible for providing the GeForce Now service. If a service you are paying for is not...

Midnight , please check your ticket history, and you will find that these tickets were answered quite some time ago. We are sorry if this caused...

This is an entirely different issue, but we can confirm that it is being prioritized by the team. As for this thread, it should have been closed a...

Hi SGTDRE , sorry to hear about this. Could we ask you to get in contact with Dovetail Support and provide us with your DTL account details, please?

Sadly, this feature missed the release date, but it will be coming soon. For now, the problem can be overcome by using the headset's built-in...

Hi rshifflet#2142 , If you are not comfortable with your height in the game, please try adjusting your headset's accessibility settings: From...

If you would like to buy add-ons for TSW 4, please go through the in-game store to make sure you are buying something that is compatible with your...

Information taken from the Spoorlijn Zwolle – Groningen "out now" article. Therefore, the Vectron requires rolling stock from Dresden Riesa to...

Hi dudders what are you trying to achieve, fix, or improve? The more we know about the problem, the better we can suggest a solution.

Apologies for any misunderstanding. The store pages are currently in the process of being updated to more accurately state that the West Somerset...

Hi theostrains#1040 , Thomas & Friends™ Visit the West Somerset Railway will require Train Sim World 5, and the West Somerset Railway Route...

Hi dominikandres0, It looks like the missing texture on the start-up screen is due to your laptop using the integrated graphics processor instead...

Closing the thread.

Hi mateo#4643 , this is a frequently asked question and not something we have any control over. For the benefit of players like yourself, this...

Consoles are not immune to these problems, it's just much less of an issue.

Hi Calidore266 , this is not going to be a practical solution. Please read the explanation provided here: Unreal Engine Shader Compilation and...

No, consoles games are shipped with pre-compiled shaders, as the hardware is a known quantity. Whereas on PC you can have any combination of...

Closing. Patch notes will always be found in the announcements section.

Renamed the thread to better describe the content. A descriptive thread title really helps others find information and prevents duplicate threads...

Hi, could you send some examples to Dovetail Support, please?

dal#7945 the issue is multifaceted, and the term "perfect" is very subjective. There are core issues that will be affecting stuttering and...

Glad to see the mountains have returned! Apologies for the delay for console owners. Considering this, I'll mark the thread as resolved and lock.

Sorry to hear! If the issue persists, could you get in touch with Dovetail Support, please? Technical details and examples will be key to...

Hi OldVern we have talked about these issues extensively in the roadmap, streams, pinned posts etc... It is just as frustrating for us to see...

OldVern , to be honest, I've never heard of or experienced a problem like that. Is the keyboard wireless? Do you have any other controllers that...

The "on foot" bug has been reported by another player, who reached out to Dovetail Support yesterday. It has been flagged to the relevant teams...

Hi dal#7945 if you would like to report a bug, please contact Dovetail Support with all the relevant details. Please refrain from creating...

Hi, thank you for flagging this. On further investigation, this was raised before the patch went out, but regrettably slipped under the radar...

Hi coentrainfan#7502 Unfortunately, your CPU (AMD FX-4300) is really going to hold you back, as it puts your PC way under the minimum systems...

If you have Display Mode set to 4K in under Settings > General, it will always be the same resolution internally, regardless of your output...

Yes, a PS5 can output to a 4K TV. A good quality screen and make a huge difference to image quality (e.g. 4K OLED TV).

Yes, increasing the resolution will always be the best way to improve picture clarity and detail. While antialiasing blurs edges to make them look...

There should be five achievements as listed here: Mildmay Line Gameplay Guide *Update - Apologies, there's been a delay deploying Xbox...

If you would like to make a bug repot, please send it to Dovetail Support. If you would like to discuss an issue, please use a descriptive thread...

The GTX 1660 is the bare minimum these days, and really shouldn't be considered an upgrade. The Nvidia RTX 4060 isn't great value. If you are not...

Steam or any other PC platform for that matter can't see what type of PC you have when buying a games or add-on. So you cannot be blocked from...

Hi rysgaming#8234 , it's very disheartening to hear that you've had crashing problems with the Mildmay line. The developer has clearly put a lot...

Thank you, red lights will be something entirely different and largely depends on the situation. If you have an unrelated bug to report, please...