PlayStation Add-ons Manager

Discussion in 'TSW General Discussion' started by transport, Feb 6, 2023.

  1. transport

    transport Active Member

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    DTG JD Do we have any update on the Add-ons Manager and when it's going to release, it's been a month since our last update where we were told it would 'release soon'
     
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  2. rennekton#1349

    rennekton#1349 Well-Known Member

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    From the last roadmap, it was still close to release and fixing bugs that arose. So probably will get the same answer
     
  3. transport

    transport Active Member

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    Yep, can always try though
     
  4. CK95

    CK95 Well-Known Member

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    They will be discussing it on the roadmap.

    I hope it’s not the same discussion we’ve had the last 14 times.
     
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  5. SBos

    SBos Well-Known Member

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    Given what they have been working on I expect we will be told again it’s close or it’s still being tested. Bottom line there is too few of us on PS5 for them to bother about. I for one am sick to death of having to delete a route to play another and certainly won’t be buying anymore until it’s fixed.
     
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  6. stujoy

    stujoy Well-Known Member

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    The latest is that there may be good news in this week’s roadmap. Let’s hope so because I feel the grim reaper getting closer with every day I have to wait. The UK has had three or four Prime Ministers since the limit was first imposed. Let’s see if the fix can be released before Katie Price’s next autobiography and divorce.
     
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  7. Lamplight

    Lamplight Well-Known Member

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    I really hope it’s coming in the near future. I’m sick and tired of deleting content to play content. It should have never gone on for this long.
     
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  8. Sparmi

    Sparmi Well-Known Member

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    I think DTG is more under pressure to release the Addon Manager than the Playstation players themselves. Because so many new DLCs are coming up soon and it must also be annoying for the staff to constantly hear when is it finally coming.

    BTW: since my PS5 will also be delivered soon, the timing would fit. ;)
     
    Last edited: Feb 6, 2023
  9. Dinger75

    Dinger75 Well-Known Member

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    Lets just hope its ready for the patch that will come when the Acela and Trenton releases.

    We know that it went out to the beta team before last weekend, so just fingers crossed there are no issues

    Need this desperately now. Updates to both Boston and Sherman Hill releasing, both of which I currently have uninstalled, will be a nightmare trying to work out what gives way.

    Also, now over 5 months since this 'soon after launch" fix is looking more like DTG deliberately misleading customers with every passing week now
     
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  10. DigiTMCN

    DigiTMCN Active Member

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    Hope it’s soon. It’s the first time I have not purchased a new route instantly such as Scotrail. I feel slightly negative about it all when all I ever hear about is info about new routes/locos and route upgrades which for me won’t work until the Addon Manager is released. I stopped deleting and installing add ons a while ago and figured I will wait.
     
  11. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hi all,

    Addons Manager is coming along very well, the team have been working hard (as you all know by now), but it's not been an easy ride. There will be an update we'll share in the Roadmap tomorrow which talks about it more so I'll save going more in depth now.

    Hopefully the resolution is within sight :)
     
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  12. CK95

    CK95 Well-Known Member

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    Hey look at that, it is the same thing we’ve heard every month for over a year.

    If it isn’t coming soon, just say it. It’s frustrating hearing this same line every time you’re about to release new content.
     
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  13. stujoy

    stujoy Well-Known Member

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    Here’s the issue.

    Engineers were busy changing the back end to be able to work with the DLC limit so everything had to be changed to look for the correct DLC to mount after the player selected what to play rather than having it all mounted. It took around 9 months to achieve this.

    During this time it was decided to change the way players select what they want to play with a new UI, so some designers and other engineers were busy making TSW3 incompatible with the Add-ons Manager (as it was now being branded) even as it was being worked on.

    The Add-on Manager was shown to be quite successful in TSW2 but that won’t work with the new UI in TSW3. So many more months of waiting while they rewrite the back end again.

    University students will study this in the future as an example of exactly how not to do things. They will be shown how someone spent time and money changing the shape of the widget holder and just as they were getting it right the bosses made them change the shape of the widget.
     
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  14. SBos

    SBos Well-Known Member

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    This is not an update and to be honest a bloody insult. The team haven’t been working that hard as we have been waiting over a year. In the past 6 weeks we have it’s coming soon, it’s close and now the latest it’s within sight.

    The bottom line is that for DTG this is a low priority as new releases are the top priority and the number of PS5 users is low compared to other users and so it remains a low priority. Even if we say we won’t buy any new content until it’s resolved it will have little effect on DTG.
     
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  15. goochdog#5870

    goochdog#5870 Well-Known Member

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    Agree . It’s not an update it’s just the same response as always , it tells us nothing. It’s “How long is a piece of string “ I’m not confident that we will see it anytime soon or ever . I have not played the game since before Xmas . I can’t be bothered with the Tetris agro .
    I’ve not purchased a DLC in that time either, as good as they look , which is a shame . Once again we are not being treated equally but I guess money talks
     
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  16. james.caton

    james.caton Member

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    Even now they still cant give us a release date for the Addons Manager, that tells me they are still months away for a release. Tomorrows Roadmap they will say 'We have found more issues and hope we will have more info on the March Roadmap'.
     
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  17. Dinger75

    Dinger75 Well-Known Member

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    So, the end is in sight.

    Question is, is it eyeball, binoculars or the Hubble Telescope?
     
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  18. Lamplight

    Lamplight Well-Known Member

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    I'll never understand what actually happened there. I mean, TSW 3 is the future, right? How can anyone in management look at
    We'll release the add-on manager for TSW 2 and maybe we'll get around to doing it for TSW 3 somewhere down the line.
    and think: "Yeah, that sounds reasonable." A crushing lack of foresight. I'd argue TSW 3 should never have been released without the add-ons manager in the first place.
     
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  19. Sparmi

    Sparmi Well-Known Member

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    There is a saying: Good things come to those who wait! Shouldn't sound ironic, but the community managers can also only reflect what corresponds to the current status. The TSW2 version was probably easier to handle than the TSW3 version, which may be due to the different UI and that's why the TSW2 version of the addon manager came much earlier. The TSW3 version may already work 95% of the time and only the last 5% is stuck, i.e. if the tool were already out there, error messages would certainly arrive continuously in the forum and people would complain again why DTG is releasing an unfinished addon manager. But it's long overdue, that's true!
     
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  20. StrikeEagle78

    StrikeEagle78 Well-Known Member

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    Now now, they did say 'Hopefully the resolution is within sight'.
    You all know very well that when you got on board with DTG/TSW3 that hope and faith is what you paid for. If you didn't know this before, then I'm sorry for your loss.
     
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  21. Crosstie

    Crosstie Well-Known Member

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    I think it's clear that the software engineers at DTG have been working very hard on a solution to this vexing problem.

    They have no reason to delay the unraveling of what is obviously a Gordian Knot.
    Indeed they have every reason to solve it asap because it affects a large chunk of the player base. Every day that goes by, more players invest in a PS5 and the problem becomes more widespread, the complaints louder and the sales hit greater.

    So, while the frustration is understandable, if I were on PS5 I wouldn't be calling out the developer for any slowness. But I would be asking for more specifics on progress and a more concrete ETA.

    " Soon " is not an action verb.
     
    Last edited: Feb 8, 2023
  22. StrikeEagle78

    StrikeEagle78 Well-Known Member

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    There is already a concrete ETA and it's been published for many months:

    upload_2023-2-8_11-36-14.png
     
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  23. CK95

    CK95 Well-Known Member

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    This is pretty much what the frustration is, DTG keep saying it’s coming soon - when it obviously isn’t. They oversold this fix dropping before TSW 3, then promised it very soon after release & ever since then it’s been ‘soon’.

    Now DTG are releasing a large chunk of content & they’re starting to oversell the fix again, when in reality it’s much more likely that all this content will release and we’ll still be getting told the same thing.

    They know that PS5 players need this fix, because before, it was a case of only being able to have one country at a time installed. Now though, each country has a DLC catalogue which goes over the 64GB limit & it is going to affect sales even more.

    It’s one thing only being able to have one set of DLC at a time installed, but another when you have to start picking and choosing which DLC from a country because you can’t even get all US routes in, for example, in one go.
     
    Last edited: Feb 8, 2023
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  24. andrewtodd793

    andrewtodd793 Member

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    The add on manager is becoming the biggest joke ever tsw 3 should never been released until you could use all your DLC that we have spent a lot of money on with so much DLC coming out this month more bugs more crashes to fix, add on manager will just get pushed back I'm not expecting any good news in the near future all DTG are interested in is money and they are getting that from PC and Xbox users money grabbing jokers for me. I'm so sorry to have to say that but as a PS5 player DTG have let us down to many times
     
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  25. StrikeEagle78

    StrikeEagle78 Well-Known Member

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    Sounds like they've lost yet another customer. Time to increase DLC prices now to cover off their losses :D
     
  26. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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  27. Jackson17

    Jackson17 Member

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    Is it possible to release in line with the new America dlc?

    Looks so good but definitely don't have the space to install it all
     
  28. rennekton#1349

    rennekton#1349 Well-Known Member

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    I don't think it can come at the same time. It's quite a large thing to fix and like JD said, some bugs to sort out. And since more detail will be shared next week, the 21st is quite tight for it to release
     
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  29. CK95

    CK95 Well-Known Member

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    I’ll be genuinely surprised if we get it before summer.
     
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  30. Dinger75

    Dinger75 Well-Known Member

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    Why oh why am I not surprised.

    It's amazing that fixes get constantly pushed back with one excuse after another, but paid DLC gets released on time no matter how broken it is
     
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  31. Loco Dave

    Loco Dave Active Member

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    I'd love to buy all your shiny new Ford Mustangs and Dodge Vipers but I'm gonna need a bigger garage.
     
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  32. Lamplight

    Lamplight Well-Known Member

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    I’ll believe it when I see it. Sorry JD, I know you’re just the messenger, but after all this time and the continual promising of it coming ‘soon’, a “we’re close” and “hope to give an update next week” isn’t going to cut it for me.
     
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  33. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    That's completely understandable. I've said a few times how complex this project has been, and without having any dev knowledge myself I think more resource has gone into solving this issue probably than any other in my time at Dovetail.

    I'm personally tired of us having to talk about it on every Roadmap, but I do know there is optimism internally that we can get this out before the next one!
     
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  34. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    We'd love to, yes. Want to make sure it's not going to do anything bad to your game first though.
     
  35. Loco Dave

    Loco Dave Active Member

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    In its absence, is it possible to put out a list of compatible DLC?
    I also have TSW2 on my PS5 with all my DLC present which I use for cross-checking in timetable which layers compliment what. It'd be good to have lists of DLC recommendations up to the permitted limit. Eg; German/USA/UK etc.
     
  36. Lamplight

    Lamplight Well-Known Member

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    Well, that comes as a surprise to me. If you actually manage that, I'll happily eat my words.
     
  37. SBos

    SBos Well-Known Member

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    He might only be the messenger but this is just ridiculous. The limit issue was never a problem for XBox players. They have complicated the problem for PS5 players who are the only ones affected. As I have said previously PS5 users are a small minority and because they found or felt there maybe benefits for players on other consoles with the fix they were working on they expanded the fix rather than dealing with it for the players who had the issue. You watch them self congratulate themselves when they eventually release it.
     
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  38. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Someone in my team is working on this too. It's a mammoth job though, so it's not going to be something coming immediately.
     
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  39. Loco Dave

    Loco Dave Active Member

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    Thanks.
     
  40. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    We elaborated on the stream last night. It's not because there's an issue with Xbox that we're not able to provide a release date, it's because we want to ensure that issue isn't there for PS players (the unknown unknown). In our testing so far it hasn't cropped up, but we want to ensure its not visible in both testing and live versions.
     
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  41. stujoy

    stujoy Well-Known Member

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    It’s a small final check and it is a good thing they are doing it. As a PS5 player myself, and having waited so long already, I’m happy to wait a short time longer rather than have my whole game scuppered by a broken release. It has to work and that’s what DTG are checking. It will also have smaller benefits for other platforms and that’s a good thing for everyone and the xbox beta team that are testing it on behalf of everyone may just have saved the PS5 players from a broken release. I also think that after such a big job if it comes out working well they will be perfectly entitled to feel good about it.
     
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  42. Jackson17

    Jackson17 Member

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    Good news is that it looks like the end is finally in sight.
     
  43. d.heal

    d.heal Well-Known Member

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    Hopefully this is the week we can find out a release date. Keeping fingers crossed
     
  44. mortal1234

    mortal1234 Well-Known Member

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    My main worry is will this happen again when the next TSW decides to come along ??
     
  45. d.heal

    d.heal Well-Known Member

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    DTG well most probably have the add on manager in as 100% in the bass of the game will it still work no one will now
     
  46. Jackson17

    Jackson17 Member

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    Wonder when the update is coming this week
     
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  47. Jackson17

    Jackson17 Member

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    Not very surprised at the news today
     
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  48. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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  49. CK95

    CK95 Well-Known Member

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    Well I for one am just shocked.

    I did not see this coming at all.
     
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  50. Richard CZE

    Richard CZE Well-Known Member

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    So my problem is solved. I wanted to buy some DLC pack of American content. They no longer play add.on tetris. SnowRunner Season 3 gets my money. It's a big disappointment for me.
     
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