Can't Buy Anything From The Dovetail Store

Discussion in 'General Discussion' started by Southernrailfan, Jul 24, 2021.

  1. Southernrailfan

    Southernrailfan Member

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    I can't seem to make any purchase using PayPal on this site. When I select the payment option and then go to the review section, I press continue and it says Its redirecting me to PayPal's website but shortly after It says that I canceled the order. :(

    I have already written a ticket to Dovetail and haven't got a response.
     
  2. 749006

    749006 Well-Known Member

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    There was problems about this before mentioned in another thread

    I thought it had been fixed DTG Jamie ?
     
  3. Reef

    Reef Well-Known Member

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    It seems every time they alter the prices (i.e. sales) they break it..
     
  4. Southernrailfan

    Southernrailfan Member

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    Yea that seem so.
     
  5. DIFFLOCK

    DIFFLOCK Active Member

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    I managed to buy the Berkshire about 3 days ago from DTG, just saying.. $4.99 in the sale. :cool:
     
  6. darujhistan

    darujhistan Member

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    I also managed to buy something yesterday morning from DTG store using Paypal, so not sure why some can and other can not.
     
  7. radek.uzel99

    radek.uzel99 New Member

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    I have same problem. Also it doesn't help to choose pay option via Credit Card. Always end with error.
     
  8. Southernrailfan

    Southernrailfan Member

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    Yea I tried with a credit card but an error was there
     
  9. DTG Natster

    DTG Natster Community Manager Staff Member

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    Please can you submit a ticket if you haven't already. Any issues will be dealt with on a case by case basis.
     
  10. 749006

    749006 Well-Known Member

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    Taking in to account it is 26th July and the Sale ends on the 29th July people will be lucky to even get a reply by then
     
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