1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Can't Buy Anything From The Dovetail Store

Discussion in 'General Discussion' started by Southernrailfan, Jul 24, 2021.

  1. Southernrailfan

    Southernrailfan Member

    Joined:
    Jan 26, 2021
    Messages:
    57
    Likes Received:
    13
    I can't seem to make any purchase using PayPal on this site. When I select the payment option and then go to the review section, I press continue and it says Its redirecting me to PayPal's website but shortly after It says that I canceled the order. :(

    I have already written a ticket to Dovetail and haven't got a response.
     
  2. 749006

    749006 Well-Known Member

    Joined:
    Dec 10, 2016
    Messages:
    5,377
    Likes Received:
    1,574
    There was problems about this before mentioned in another thread

    I thought it had been fixed DTG Jamie ?
     
  3. Reef

    Reef Well-Known Member

    Joined:
    Jul 27, 2018
    Messages:
    1,033
    Likes Received:
    610
    It seems every time they alter the prices (i.e. sales) they break it..
     
  4. Southernrailfan

    Southernrailfan Member

    Joined:
    Jan 26, 2021
    Messages:
    57
    Likes Received:
    13
    Yea that seem so.
     
  5. DIFFLOCK

    DIFFLOCK Active Member

    Joined:
    Jan 27, 2021
    Messages:
    200
    Likes Received:
    65
    I managed to buy the Berkshire about 3 days ago from DTG, just saying.. $4.99 in the sale. :cool:
     
  6. darujhistan

    darujhistan Member

    Joined:
    Apr 20, 2018
    Messages:
    23
    Likes Received:
    25
    I also managed to buy something yesterday morning from DTG store using Paypal, so not sure why some can and other can not.
     
  7. radek.uzel99

    radek.uzel99 New Member

    Joined:
    Mar 5, 2020
    Messages:
    2
    Likes Received:
    0
    I have same problem. Also it doesn't help to choose pay option via Credit Card. Always end with error.
     
  8. Southernrailfan

    Southernrailfan Member

    Joined:
    Jan 26, 2021
    Messages:
    57
    Likes Received:
    13
    Yea I tried with a credit card but an error was there
     
  9. DTG Natster

    DTG Natster Community Manager Staff Member

    Joined:
    Sep 2, 2020
    Messages:
    1,223
    Likes Received:
    8,093
    Please can you submit a ticket if you haven't already. Any issues will be dealt with on a case by case basis.
     
  10. 749006

    749006 Well-Known Member

    Joined:
    Dec 10, 2016
    Messages:
    5,377
    Likes Received:
    1,574
    Taking in to account it is 26th July and the Sale ends on the 29th July people will be lucky to even get a reply by then
     
    • Like Like x 1

Share This Page