Can't Get Registered For Uktrainsim

Discussion in 'General Discussion' started by alanh35, May 18, 2022.

  1. alanh35

    alanh35 New Member

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    Hello, I've been a flight simmer for 30 years, recently discovered Train Simulator, having a lot of fun, much deeper and more rewarding than I'd expected!
    I'm trying to register for UKTrainSim without success.
    It promises to send me an email with password to my (Gmail) account but nothing ever arrives.
    Can anyone help me out please?
    Alan
     
  2. rickyt7808

    rickyt7808 Member

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    I think you need to contact via their Discord server nowadays.
     
  3. alanh35

    alanh35 New Member

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    Hi Rickyt, thanks so much for replying.

    Could you tell me how to do that please?

    Cheers Alan
     
  4. TundraFire

    TundraFire Member

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    I had the same issue. Just send them email and they'll sort you out.
     
  5. alanh35

    alanh35 New Member

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    Hi TundraFire, good to know I'm not alone!
    Could you say what email address you succeeded with, I couldn't get a reply?
    Alan
     
  6. torfmeister

    torfmeister Well-Known Member

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    I've the same issue and am not using nor planning to use Discord. What email address should I write to?
     
  7. hayward.john48

    hayward.john48 Well-Known Member

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    Might be a silly question but have you checked your spam/ junk box?
     
  8. alanh35

    alanh35 New Member

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    Hello John, not a silly question at all! But yes, I have, and not a sniff of a message in there either.
     
  9. 749006

    749006 Well-Known Member

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  10. ex_railwayman

    ex_railwayman Active Member

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    Do you have another email address besides the GMail one, some organisations might not like GoogleMail, just a thought.

    Cheerz. Steve.
     
  11. decrepitts#7027

    decrepitts#7027 Well-Known Member

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    When you're on the main UKTS page, scroll down until you see, screen-left, MISC and its subheadings. Click CONTACT US. Of the three resultant choices, the middle: support@uktrainsim.com, seem most apt in this case. It's been a while since I registered, so my memory of how I did it is vague. But, I am reasonably sure I did so at the website, via a contact link. It's worth a shot.
     
  12. torfmeister

    torfmeister Well-Known Member

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  13. alanh35

    alanh35 New Member

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    Gentlemen all, thanks so much for your support to a newbie, greatly appreciated.

    Torfmeister, many thanks for taking that initiative, will you let me/us know if you get a reply then I can follow up accordingly.

    In the meantime I'll return to my (so far failed) attempts to make a ground signal behave as it should!

    Alan
     
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  14. torfmeister

    torfmeister Well-Known Member

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    Just got a reply from Pete Peddlesden, account is activated. Check your emails.
     
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  15. alanh35

    alanh35 New Member

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    Torfmeister, thank you so much. I was just about to post that I now had access to UKTS hooray!
    In case it's of use to anyone with a similar problem, there are real helpful kind people like Pete and the mysterious JP_4468 on the MattPlaysTV Discord channel (as Rickyt said at the start) who took pity on my Discord ineptitude and sorted it out for me. Clicking the Discord link on the UKTS front page initiates an invitation to join the Discord server.
    Thanks to everyone who responded to my request for help.
    Best wishes
    Alan
     
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