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Epic Games Can't Install Class 700

Discussion in 'TSW Troubleshooting & Issues Discussion' started by dawaiss#4021, Oct 3, 2023.

  1. dawaiss#4021

    dawaiss#4021 New Member

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    Hi, can you tell me why I can't install the Thameslink BR Class 700/0 EMU DLC? Recommended DLC I own Southeastern Highspeed.
     
    dawaiss#4021, Oct 3, 2023
    #1
  2. Xander1986

    Xander1986 Well-Known Member

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    Some questions to reproduce You're question... Did you buy it for TSW4 or 3 and did you own SEHS for TSW2 3 or 4?
     
    Xander1986, Oct 3, 2023
    #2
  3. dawaiss#4021

    dawaiss#4021 New Member

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    I bought Class 700 for TSW 4, I owned SEHS with Deluxe Edition TSW3
     
    dawaiss#4021, Oct 4, 2023
    #3
  4. Spikee1975

    Spikee1975 Guest

    What do you mean by can't install? And please tag your thread showing the system you're running on. This is a multi-platform forum, so it's necessary to know if you're playing on Steam, Epic, Playstation or Xbox.
     
    Spikee1975, Oct 4, 2023
    #4
  5. dawaiss#4021

    dawaiss#4021 New Member

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    It's epic games, when I press the button, nothing happens and it takes me back to the library.
     

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    dawaiss#4021, Oct 4, 2023
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  6. Spikee1975

    Spikee1975 Guest

    Last edited by a moderator: Oct 4, 2023
    Spikee1975, Oct 4, 2023
    #6
  7. kurtosizm

    kurtosizm Well-Known Member

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    So the Class 700 is still not available for Epic players (at least to those who bought it before TSW4 came out). Works with TSW3.

    [​IMG]
    happy face emojis

    DTG JD , can you please explain? The game released more than two months ago...
     
    kurtosizm, Nov 15, 2023
    #7
  8. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    I don't have any news at the moment; we have flagged to the team.
     
    DTG JD, Nov 15, 2023
    #8
  9. kurtosizm

    kurtosizm Well-Known Member

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    To what team? Is this a problem with Epic Games, or your team?
     
    kurtosizm, Nov 15, 2023
    #9
  10. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    at this stage, I believe it's an 'us' problem.
     
    DTG JD, Nov 15, 2023
    #10
  11. josiah

    josiah New Member

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    Still not working..
     
    josiah, Nov 28, 2023
    #11
  12. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hello everyone,

    We've just shared an announcement that the issues regarding Class 700 on Epic Games have been resolved!

    Please view our announcement that has the required step-by-step process to remove and reinstall the add-ons:
    https://forums.dovetailgames.com/threads/missing-class-700-edinburgh-glasgow-on-epic-games-resolved.76886/

    We deeply regret the delay and any inconvenience this situation might have caused you and we hope you can now enjoy the Class 700 and Edinburgh-Glasgow add-ons once more, and please let us know if you have any further questions or concerns. :)
     
    DTG Alex, Dec 7, 2023
    #12

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