Class 350 Undrivable

Discussion in 'TSW Troubleshooting & Issues Discussion' started by rohr#2587, Jan 8, 2025.

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  1. Works fine.

    37 vote(s)
    61.7%
  2. Slight issues.

    7 vote(s)
    11.7%
  3. The exact same thing you described is happening to me.

    16 vote(s)
    26.7%
  1. rohr#2587

    rohr#2587 Well-Known Member

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    I can’t complete a service without getting an inexplicable traction lock. Brakes will not release and throttle can’t be applied no matter what.

    Can’t open/close circuit breaker, can’t raise/drop pantograph, can’t switch modes. I can’t do anything because none of the buttons work. Pressing the AC or DC power buttons on the rear wall do nothing but light up as long as they’re being pressed. They go out when you let go. You can toggle the battery on or off but that also doesn’t do anything.

    Frankly the entire train is broken — it’s probably for the best LNWR didn’t have their name attached to it.
     
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  2. rohr#2587

    rohr#2587 Well-Known Member

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    Forgot to mention that even after resetting the physics or saving the game and reloading, it still doesn’t move.
     
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  3. Concorde9289

    Concorde9289 Well-Known Member

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    This has happened to me a couple of times. It's horrible.
     
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  4. M4ta

    M4ta New Member

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    It's a known bug... You need to toggle the battery off/on, but leave the inversor on forward and leave some power. Your train should automatically restart with the battery switch.
     
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  5. solicitr

    solicitr Well-Known Member

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    Tell me, does this happen after acknowledging the AWS horn?
     
  6. SierraOscar95

    SierraOscar95 Well-Known Member

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    What location is it happening, are there any cautionary signals? Could be TPWS.
     
  7. rohr#2587

    rohr#2587 Well-Known Member

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    Nope just a normal station stop. I go to put the reverser back into forward and the brakes won’t release.
     
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  8. rohr#2587

    rohr#2587 Well-Known Member

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    Trying this — will update in a few.

    Edit: This did not work for me.

    Edit 2: But it does work for TPWS brake demands so thanks!
     
    Last edited: Jan 8, 2025
  9. rohr#2587

    rohr#2587 Well-Known Member

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    Happened while just sitting at Watford junction… I did get a TPWS brake application coming into Euston once and the same thing happened. But the brake demand is not lit so it’s something else
     
  10. rohr#2587

    rohr#2587 Well-Known Member

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    BTW when you say known issue does that mean Dovetail knows or just in the community? If they know about it then I’m not worried
     
  11. M4ta

    M4ta New Member

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    It’s known by the community… I saw many topic on this forum and on Reddit about it, when I was looking for a solution as it happened to me either. Unfortunately no solution anywhere, and the only glitch I’ve found is the one I’ve put above.
    So I guess DTG knows it now. I assume it came after the last update with the « brake improvement ».
     
  12. solicitr

    solicitr Well-Known Member

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    Did you check the DRA?
     
  13. OldVern

    OldVern Well-Known Member

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    I had this but only after saving and loading at a station stop.

    One thing to suggest is don’t put the reverser to off or neutral while stopped.

    Try running with AWS and vigilance off.

    As solicitr states above, check you haven’t applied the DRA.

    Check you don’t have a door open somewhere on the train.

    And don’t forget to log the bug through the formal reporting channel. By no means DTG or the right people will pick it up from forum posts.
     
  14. rohr#2587

    rohr#2587 Well-Known Member

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    One of the first things I checked

    No DRA and no open doors.

    I suspected it could be one of the safety systems at fault though which could somewhat explain why not everyone is dealing with this.

    If it is then I’ll have to take a break from the 350 until it’s in better shape which is highly unfortunate as I was really starting to like it.

    I did manage to complete a full run with it though and I think not touching the reverser helped. Nothing unusual with AWS/TPWS aside from what’s already known.

    I’ll keep this in mind, thanks. It’s just a bit difficult as I no longer have access to my DTL email.
     
  15. TrackingTrains

    TrackingTrains Well-Known Member

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    I've had this.

    Stopped at a station in service mode, put the reverser in neutral, got out of the train and wondered around the station (had some extra time as running early), came back to the train, closed the doors, put the reverser in forward, and tried to drive off but the brake indicator showed it was braking. No TPWS lit etc., tried messing with buttons (pressing AWS button, master key out and in etc.) but no joy. After what felt like a few minutes, the brakes released and I could move the train.
     
  16. rohr#2587

    rohr#2587 Well-Known Member

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    I think that’s what did it. I don’t touch the reverser when stopped and I also don’t leave the cab when stopped anymore. It’s not a solution by any means, but I haven’t had any issues since then.

    But out of al the times it’s happened, I was never able to get the brakes to release. And I must’ve pressed every single button in that cab a hundred times over. Do you think it was something you did or could it have just fixed itself? That is the way these things tend to go in my experience…
     
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  17. TrackingTrains

    TrackingTrains Well-Known Member

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    To be honest, given I didn't do anything wrong when stopping the train, or leaving it, or coming back to it - I'd hazard a guess that it was just a bug that sorted itself.
     
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  18. JetWash

    JetWash Well-Known Member

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    FWIW this is still a game-breaking problem and as it stands the 350 is totally unusable. Of the 4 times I’ve attempted to drive it over the last 2 days I’ve had 4 instances of this happening. It happens at a station stop, with the reverser in neutral and when I switched to the 8 cam to have a look around the station on a long stop.

    As it stands the 350 is in a far worse state than it was on initial release. How has that happened?
     
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  19. OldVern

    OldVern Well-Known Member

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    Previously the issue only seemed to occur if you saved the game and later resumed, while the 350 was making a station stop. Looks like the latest patch broke it some more!
     
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  20. kevin.charb81

    kevin.charb81 Well-Known Member

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    Happening far too often still, even in scenarios.
     
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  21. anthonyruk

    anthonyruk Member

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    This is so annoying now, I accidentally put a 350 into nuteral and the breaks locked at Tring.

    So to summerise,

    We can't have any weather on WCML
    We have to run WMCL in HD rather than 4k
    We can't use the class 390 that we paid for
    And now we can't put the reverser in nuteral on the 350.

    It's becoming a joke.
     
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  22. rohr#2587

    rohr#2587 Well-Known Member

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    I stay away from the route now with only the occasional run. But the 350 in its current state and the garbage performance of the route as a whole makes for a completely miserable experience.

    TWO 350s in an otherwise empty yard causes my frames to drop to 12fps? Come on…
     
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  23. SierraOscar95

    SierraOscar95 Well-Known Member

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    Also to add to this, the forum seems nearly dead from any type of staff replies. I'm beginning to feel we are getting the heads buried in the sand and hope it will die down reaction in terms of the WCMLS.

    I sincerely hope to get proven wrong, but we're already in March now.
     
  24. DTG-Chris

    DTG-Chris Staff Member

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    Hi all, if anyone has personally experienced this problem, please reach out to Dovetail Support with all the relevant details, examples and reproduction steps. Considering the nature of the problem, gameplay video would be the best thing you can provide.

    Dovetail Support: https://dovetailgames.freshdesk.com/en/support/home
     
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  25. rohr#2587

    rohr#2587 Well-Known Member

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    Noted, Chris. I appreciate the reply.
     
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  26. johntay

    johntay Member

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    Still not usable doing it more and more often
     
  27. johntay

    johntay Member

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    Happens all the time when braking coming into stations
    +
     
  28. temple7d

    temple7d Active Member

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    350s and 378s. Pity.
     
  29. Gianluca

    Gianluca Well-Known Member

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    Works fine for me on PS5 but i got a penalty TPWS kick in when approaching Milton Keynes, is this a issue or what is the speed limit when approaching Milton Keynes whit 350?
     
  30. arcsin

    arcsin Member

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    If you're approaching Milton Keynes, then you will be approaching a red signal. The TPWS trigger speed will depend on how close the grids to the signal.
     
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  31. solicitr

    solicitr Well-Known Member

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    Just did three runs in the 350 with no problems at all. Now, I didn't restore from a save or leave the cab, but I did set the reverser to neutral and everything worked fine.

    (TPWS at Euston: halfway up the platform at Euston there's a speed trap set to 15 mph. This has caught me before)
     
  32. Gianluca

    Gianluca Well-Known Member

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    Happens to me twice, at first i restarted service, at second i've change power mode to third rail and back to panto, raise it and i've able to move again
     
  33. li150special

    li150special Well-Known Member

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    Only thing I noticed is that youcannotcome to a smooth stop with the 350. There is some sort ofautobrake that applies below a certain speed and brings the train to a sudden halt.
     
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  34. Gianluca

    Gianluca Well-Known Member

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    Agree, at 3 mph comes to a stop like you have applied max brakes, is more noticeable on depot movements, when discovered this i use to slow down until 5 kph when stopping at platform and then stop itself at PBC at zero
     
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  35. Fitz

    Fitz Well-Known Member

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    I have this too, it makes slow speed driving and making up sets during coupling difficult.
     
  36. sagacity#6369

    sagacity#6369 New Member

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    Perhaps it is platform specific? I'm running into similar issues on the ps5 version, and it's quite frustrating when this happens late in a scenario.
     

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