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Class 700 For Tsw4 Purchase Problem

Discussion in 'TSW General Discussion' started by Keith Mann, Oct 5, 2023.

  1. Keith Mann

    Keith Mann New Member

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    I have tried to purchase the Train Sim World® 4 Compatible: Thameslink BR Class 700/0 EMU Add-On through STEAM, and when I click the link to purchase an error appears saying that I need TSW3?
    I have never owned TSW3, so why am I unable to get this addon when its TSW4 compatible.?
    Thanks
    Keith
     
    Keith Mann, Oct 5, 2023
    #1
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  2. Xander1986

    Xander1986 Well-Known Member

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    DTG JD can you check this by the team? This not correct and have needs some checks... Sorry that you can not buy this. I hope DTG will fix this problem.
     
    Xander1986, Oct 5, 2023
    #2
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  3. Myron

    Myron Well-Known Member

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    it is, assuming strongly, because the DLC are from TSW3, and they require the said game to be used, despite being the TSW4 version, they might really have copied it (idk how it works behind-the-scenes I never published a game on steam before) without changing the required base game.
     
    Myron, Oct 5, 2023
    #3
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  4. eldomtom2

    eldomtom2 Well-Known Member

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    Are you sure you are on the page for the TSW4 version, and not the TSW3 version?
     
    eldomtom2, Oct 5, 2023
    #4
  5. Keith Mann

    Keith Mann New Member

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    Yes TSW4 version for sure..

    Train Sim World® 4 Compatible: Thameslink BR Class 700/0 EMU Add-On

    Edit ...My son brought the exact same version, but then he HAS TSW3 installed.
     
    Last edited: Oct 5, 2023
    Keith Mann, Oct 5, 2023
    #5
  6. Keith Mann

    Keith Mann New Member

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    Any news from DTG on this?
     
    Keith Mann, Oct 8, 2023
    #6
  7. GuitarMan

    GuitarMan Well-Known Member

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    It’s the weekend I would expect it will be Monday before you expect anything.
     
    GuitarMan, Oct 8, 2023
    #7
  8. PseudoStalker

    PseudoStalker Well-Known Member

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    Do you have Southeastern High Speed route in your collection?
     
    PseudoStalker, Oct 9, 2023
    #8
  9. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hello, I'll make sure our Retail teams look into this for the Class 700, we've seen a couple of similar reports we're looking into at the moment. Thank you for raising this.
     
    DTG Alex, Oct 9, 2023
    #9

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