Xbox One Crashing

Discussion in 'TSW Troubleshooting & Issues Discussion' started by dal#7945, Oct 22, 2024.

  1. dal#7945

    dal#7945 Well-Known Member

    Joined:
    Oct 3, 2024
    Messages:
    1,730
    Likes Received:
    673
    Has anyone else come across this tsw5 has crashed 3 times today playing different routes.
    Edit this is now happing everytime I press the button to bring up the map just crashes and takes about 10mins to load up have sent a ticket over
     
    Last edited: Oct 23, 2024
    • Like Like x 1
  2. peter787

    peter787 Well-Known Member

    Joined:
    May 3, 2024
    Messages:
    237
    Likes Received:
    716
    Could you name the routes you have played? I've played for a couple of hours and have not experienced any crashes
     
    • Like Like x 2
  3. Double Yellow

    Double Yellow Well-Known Member

    Joined:
    Jan 24, 2021
    Messages:
    1,333
    Likes Received:
    1,901
    To add to what Peter said. What console version, Xbox One, One X, Series S/X ?
     
  4. dal#7945

    dal#7945 Well-Known Member

    Joined:
    Oct 3, 2024
    Messages:
    1,730
    Likes Received:
    673
    Bakerloo line

    Lurzen sursee

    Frankfurt fulda

    Series x
     
    • Helpful Helpful x 1
  5. Double Yellow

    Double Yellow Well-Known Member

    Joined:
    Jan 24, 2021
    Messages:
    1,333
    Likes Received:
    1,901
    I’ve never had any issues when playing these routes on my Series X, but this was a few weeks ago and before the latest update.
    I’d recommend making a ticket so the devs can look at your problem more thoroughly.
    One issue might effect you, but not someone else.
     
  6. peter787

    peter787 Well-Known Member

    Joined:
    May 3, 2024
    Messages:
    237
    Likes Received:
    716
    I too have not had a crash on Frankfurt-Fulda or Bakerloo line. I don't have Luzerne-Sursee
     
    • Helpful Helpful x 1
  7. cloudyskies21

    cloudyskies21 Well-Known Member

    Joined:
    May 9, 2021
    Messages:
    1,655
    Likes Received:
    4,653
    I've still had the odd video memory issue with Frankfurt-Fulda on Series X with TSW 5, however older routes are performing fine thankfully.
     
    • Helpful Helpful x 1
  8. disco#7930

    disco#7930 Well-Known Member

    Joined:
    Dec 4, 2023
    Messages:
    191
    Likes Received:
    495
    Series S here, not had any crashes at all.
    But.....I don't own any of the TSW5 routes, though i do have the free starter pack as the upgrade.
     
  9. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,609
    Likes Received:
    13,612
    Hello - just wanted to jump in and mention that we are aware of some situations that can cause crashes happening near Frankfurt across all platforms, if you've been able to submit a ticket dal#7945 then we'll likely ask more about what happens leading up to a crash.

    As a note, when using the map there are some cases where this can cause lower FPS, but for an Xbox Series X we wouldn't expect these to be often at all, so we'll follow up with you directly and aim to resolve your issue via Support :)

    We're still working on further improvements to help improve performance and reduce crashes across all platforms, and we'll let you know when you can expect these in future patches.
     
  10. rudi#9391

    rudi#9391 Member

    Joined:
    Sep 17, 2024
    Messages:
    34
    Likes Received:
    3
    How many addons have you installed?
    As said in the Luzern thread, much more than 30 Addons or 150GB is at least for me always gambling with stability overall.
    And every DLC on top increases the loading time from bad to worse.
     
  11. cloudyskies21

    cloudyskies21 Well-Known Member

    Joined:
    May 9, 2021
    Messages:
    1,655
    Likes Received:
    4,653
    Hi Alex, I'm on Series X and have had a few new, recent problems with TSW 5 regarding the game closing to the Xbox home screen. Firstly, this happened during the scenario planner section of the main menu. Then, the game also closed back to the Xbox home screen again while I was playing Koln-Aachen - this is frustrating as this route has always worked fine on previous iterations of TSW on Series X.

    Also, just to add, still getting the regular video memory errors on Frankfurt-Fulda, again on Series X. I hope these issues can be sorted as soon as possible as it's ruining my enjoyment of a game I enjoy very much.
     

Share This Page