PC Creators Club Online Sharing Hub Liveries Not Rendering Correctly In Tsw 4

Discussion in 'TSW General Discussion' started by RLB, Sep 28, 2023.

  1. RLB

    RLB Well-Known Member

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    On PC:

    In TSW 3 I susbscribed to several liveries in the Online Sharing Hub. In TSW 4 the liveries I'm subscribed to are not being rendered correctly. All liveries I subscribed to in TSW 3 are now looking like the screenshots below in TSW 4.

    Here are 2 examples. The Class 20 should be a weathered look Class 20 with BR logo. The Class 40 should be 40 106.

    IS there a reason for Online Sharing Hub liveries that worked fine in TSW 3 not working properly in TSW 4?
    Untitled.jpg

    Class 40, 40 106 in TSW 4.
    Screenshot 2023-09-28 125016.png

    Should look like...

    Screenshot 2023-09-28 125607.png
     
    Last edited: Sep 28, 2023
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  2. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hello, I'm taking a look at this now - have you got any other comparison screenshots you can send between TSW3 and TSW4 at all? This will help our internal teams to diagnose what may be the cause of these differences, thank you :)
     
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  3. RLB

    RLB Well-Known Member

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    DTG Alex Here are a few more.

    Class 47, Executive Livery
    TSW 4
    Cl 47 in  4.jpg
    Looked like this in TSW 3
    Screenshot 2023-09-28 131154.png
    Class 101 DMU in TSW 4
    Screenshot 2023-09-28 130656.png
    How it looked in TSW 3
    Screenshot 2023-09-28 130905.png

    All the mentioned liveries are listed in TSW 4 as being avaialable yet they do not render correctly. Screenshot 2023-09-28 131746.jpg
     
  4. RLB

    RLB Well-Known Member

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    Here is 40 106 listed in the Online Sharing Hub in TSW 4. As you can see it does not render properly in TSW 4 (see screenshot above)

    Screenshot 2023-09-28 132311.jpg
     
  5. CK95

    CK95 Well-Known Member

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    Big one I’ve noticed is that some will get the full skin, but if there’s any text, parts of it are missing.
     
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  6. spikeyorks

    spikeyorks Well-Known Member

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    My experience is that it is every single livery that I have subscribed to. They are all present in TSW4 but none of them seem to render at all.
    Just an all-over base colour in my experience. (Two examples below).
    5ead262e-2213-450a-98a2-9e21c8d1b72b.jpg af5a4bf2-60e4-4b20-b415-91b29ede1413.jpg
     
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  7. RLB

    RLB Well-Known Member

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    That's the same as I'm experiencing in TSW 4. Base paint colour and no other detail on all livieries I've subscribed to.
     
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  8. phillip.good

    phillip.good Well-Known Member

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    Can everyone confirm what platforms they are on? I am on PS5 and this is happening to me to some extent on all liveries (some worse than others it appears). I do notice that the liveries I created are still fine though
     
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  9. spikeyorks

    spikeyorks Well-Known Member

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    I am on PC and this is happening to, I believe, all liveries that have come across from TSW3.
    I'm sure that I have read somewhere that the creators were going to have to re-upload them to TSW4 to make sure that they rendered OK. (I asked about this in a separate thread about scenarios but didn't get a reply).

    I have just started to download random very new files from Creators Club and for the first time can see liveries rather than base colours in most cases. The first two (Saltire CL158 - BDLHouston) and (GWR387 - DerailGuyYT) seem to display OK. The next one (HST-Spirit of Sunderland - by Allister) has faulty graphics. For reference I also re-downloaded Prototype HST - PinzaDave) and still just got base colours.

    4037da14-bb0a-4579-ad77-5e481e4fa20c.jpg b75cd7ab-51bd-4af3-81be-88a7799ea7db.jpg 964f82bf-8cdf-4b6c-8b40-143292faf254.jpg 9254433d-5112-4851-8156-1347396ceb5c.jpg
     
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  10. CK95

    CK95 Well-Known Member

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    PS5 for me too, although I haven’t experienced the exact same issue above, all the patterns on the livery load & are coloured correctly, it’s just the missing bits of text I get on them.

    Personal creations work fine, it’s the ones you subscribe to which don’t work.

    It’s not just TSW 3 liveries in TSW 4, I’ve got a few Vectron skins which have the same issue too.
     
  11. steveownzzz#6107

    steveownzzz#6107 Well-Known Member

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    Had this issue on ps5 across all cc liveries
     
  12. spikeyorks

    spikeyorks Well-Known Member

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    These two liveries seem to work just fine. (And the Hull Trains one, to my uneducated eye, seems quite complicated).
    But what I don't understand is whether everything should now be TSW4 compliant or not?
    If not then how do we know, in advance, what's what in Creator's Club? (And what do we do with all the TSW3 liveries we have previously collected. Don't delete TSW3 might be the answer).
    a06d228e-9c5d-46c9-bb61-d457c8693497.jpg 2afc90d8-b830-4479-bdc1-ed98b0603c96.jpg
     
  13. RLB

    RLB Well-Known Member

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    DTG Alex Do you have any info as to when this issue will be resolved?
     
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  14. RLB

    RLB Well-Known Member

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    DTG Alex It's nice to be ignored (see above post), especially when I've spent over €850 on your products. DTG Customer service really needs improving! A sure way to lose customers.
     
  15. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    we are reviewing this (and will be discussing in tonight's Roadmap stream), but a lot of the team have been focusing on resolving Xbox crashing issue, and this is a lower priority issue.

    Something isn't right though; we have flagged it.

    Apologies you didn't get an update on this - the team are being tagged in multiple threads at the moment, and some might slip through the net.
     
  16. RLB

    RLB Well-Known Member

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    As far as I can see when using this function, several of the liveries that were previously not rendering correctly now are. It seems to have either been fixed or partially fixed.
     
  17. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Interesting. Has that been a recent change? We pushed an improvement for Creators Club last Wednesday for PC, but nothing since today's patch - which should be making its way to you now.
     
  18. RLB

    RLB Well-Known Member

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    It must be quite recent. I tried a green livery Class 101 DMU and a Class 40 (40 106 in green livery) and both seemed nearly fine, apart from missing the 1960's British Railways logo.
     
  19. RLB

    RLB Well-Known Member

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    DTG JD What these 2 look like now:

    Class 101
    BR logo still missing. An improvement on the undercoat only look it had on release of TSW4.
    20231003172510_1.jpg

    How it appeared in TSW3, with BR logo on side:

    Screenshot 2023-09-28 130905.png

    How it appeared on release of TSW4:
    Screenshot 2023-09-28 130656.png
    Class 40, 40106, in TSW4 today:
    Not rendered fully but the full undercoat paint look is gone. BR logo is still missing, high voltage stickers are all white. However, it is an improvement to how it looked on the release of TSW4. 20231003181205_1.jpg

    How it looked in TSW3:

    Screenshot 2023-09-28 125607.png
     
    Last edited: Oct 4, 2023
  20. phillip.good

    phillip.good Well-Known Member

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    This is still an issue and appears to mostly centred around 3 points:

    1 - text - in some cases it’s missing a letter e.g. the cross country hat is coming through as cro country

    2 - stickers and emblems - it’s missing or reducing the quality of some decals e.g. BR decals missing or overly simplified, high voltage stickers white

    3 - resolution - the old jagged edges to layers are back that were an issue for PlayStation when creators club came out. The x in my cross country looks like a staircase

    Phill
     

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