Dovetail Live Creators Club Website Not Compatible With Ipad Or Macbook Pro

Discussion in 'TSW Troubleshooting & Issues Discussion' started by stujoy, Mar 12, 2022.

  1. stujoy

    stujoy Well-Known Member

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    The Creators Club website does not work on iPad or a Macbook Pro. No pictures of the mods appear and nothing is selectable. This is a serious issue for a modern website and it means it must not be made correctly. Please fix it to make it compatible with all browsers on all devices.

    Here is how it appears on iPad Safari. It does not work on other browsers either. Note that nothing here can be selected, so it not just that images are missing. It appears and acts the same on Macbook Pro too
    547A0E20-DD0B-4D94-9B73-C807AC667E98.png
     
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  2. TinTin_57

    TinTin_57 Well-Known Member

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    Same for me on Mac via Firefox or Safari and with Safari on iPad Pro
    Def not going Windows or Android as a solution BTW ;-)
     
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  3. CowBoyWolf

    CowBoyWolf Well-Known Member

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    Work quite well on Windows firefox
     
  4. Woroszyl The NS 2000

    Woroszyl The NS 2000 Well-Known Member

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    I see my liveries (YOLOrail ECW Class 66 and YOLOrail SMH SD40-2)!
     
  5. stujoy

    stujoy Well-Known Member

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    Yes, those are the ones that came up on the front page, but it is just an example to show that you can’t see the images and that they aren’t selectable :)
     
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  6. Stephen Crofts

    Stephen Crofts Well-Known Member

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    Safari just doesn’t want to know. The chrome browser on Mac does work however. however, it’s a faff going to a browser you know you don’t normally use.

    the biggest problem?- safari is the mainstream browser on iPhone so, can’t browse CC when I’m out and about.
     
  7. Mattty May

    Mattty May Guest

    That’s pretty bad considering the popularity of Safari on Apple devices. Everything DTG does at the moment seems rubbish to a certain degree. How can it keep making mistake after mistake after mistake.
     
  8. stujoy

    stujoy Well-Known Member

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    This is how it appears in Chrome on my iPad - nothing clickable either.
    9C9BD499-75E5-48B9-B64C-AA7EB1A749C3.png
     
  9. Stephen Crofts

    Stephen Crofts Well-Known Member

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    Oh wow, I had chrome working on the iMac. Hmm that’s a pain for mobile then. I’m currently looking to see if the anti-tracking settings might be getting in the way.
     
  10. TinTin_57

    TinTin_57 Well-Known Member

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    Tonight on the iPad with Safari it seems to be displaying ok!!
    45A22931-9AA7-4C6D-8339-D4CB05380E3A.jpg
     
  11. Stephen Crofts

    Stephen Crofts Well-Known Member

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    On iPhone we have a partially working safari version.
    The search bar text is invisible. and the menu button is doing some funky stuff

    771CA85B-142F-4723-BBC2-500DC2F59825.png A479A85D-6302-4D86-911C-FEB276A746F1.png
     

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