Creators Club

Discussion in 'TSW General Discussion' started by jack travers, Sep 2, 2022.

  1. jack travers

    jack travers Well-Known Member

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    Not able to subscribe to anything- Xbox one X
     
  2. jack travers

    jack travers Well-Known Member

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    Please let me get the green and red livery on the ice 1
     
  3. DTG-Chris

    DTG-Chris Staff Member

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    Hi jack travers,

    There are some issues with your Dovetail Live account you will need to address before you can make use of Creators Club.
    1. Your account isn't verified (We have sent you an email containing a link to verify your account. This link will expire within 24 hours.)
    2. Your account doesn't have a unique identity (eg. "traindriver#1234") - You will need to sign in to the Dovetail Live website, where you will be prompted to create a unique identity: https://live.dovetailgames.com/auth/login
    If you have any further issues, please submit a support ticket: https://dovetailgames.freshdesk.com/support/tickets/new
     
  4. jack travers

    jack travers Well-Known Member

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    1. I have not received a link to verify the Only “Verification” link I have received is too verify my password
    2. There is no Button for me to change my username on the Dovetail live website
     
  5. DTG-Chris

    DTG-Chris Staff Member

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    Please try checking your inbox again, and the spam/junk folder. Step 2 cannot be completed before Step 1.
     
  6. jack travers

    jack travers Well-Known Member

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    Finished checking the Both and last message I got from Dovetail was the reset and Verify my Password so I can log into my Dovetail account. Also to note I don’t think my forums and Dovetail live account use the same email address or Linked
     
  7. jack travers

    jack travers Well-Known Member

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    Nevermind they do use the same email address
     
  8. DTG-Chris

    DTG-Chris Staff Member

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  9. jack travers

    jack travers Well-Known Member

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    Well, thanks for your help Chris! I’ve followed all your steps but now I can’t even access Creators club I believe it is just an issue on my part and on my console so I think I will just wait until the 6th at Normal release date time to see if there are any changes. If not then I will contact dovetail support again. Unless there is another method that I could try now. But for now thank you for your time Chris.
     

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