Train Sim World 3 Dcz Crashes/won't Load

Discussion in 'TSW Troubleshooting & Issues Discussion' started by solicitr, Nov 24, 2022.

  1. solicitr

    solicitr Well-Known Member

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    This is new since TSW3: the game cannot load the area around Dresden HBf without an out-of-video-memory crash. This occurs if you are driving to Dresden, and if you try to launch a service that starts in Dresden it crashes on load. The rest of DCZ is fine; and services that don't go to Dresden can be completed normally.

    I thought it was a mod conflict, but I've stripped out every mod that applies to DCZ and it is still happening.
     
  2. tsw2

    tsw2 Well-Known Member

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    That issue was always there, at least on Xbox Series S/X, even back in the TSW2 days. Crash did not always happen...still not fixed by DTG. It was reported countless times already...
    DTG Matt when will this be fixed? Its an issue since release!
     
    Last edited: Nov 24, 2022
  3. Pipe

    Pipe Well-Known Member

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    Yey, welcome to the club!

    You can add TSW2 on PS4 as well. Crash guaranteed around Dresden Hbf. And yes, countless times reported. And no, the Addons Manager didn“t solve it.
    Workaround would be lowering the camera, not looking outside or, even better, take refuge in the 2D-Map. Then you might have a chance to go further. OR, you save game a little before Dresden Hbf and restart with save game after crash. This might finish the run.

    Are you reading this! Yeah, then you perceive how ridiculous it is ...
     
    Last edited: Nov 24, 2022
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  4. solicitr

    solicitr Well-Known Member

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    Yes, DTG Matt, although tagging you isn't the best form, I think your attention really should be drawn to a bug which really does render an entire route unplayable.

    I know I have mocked the drama queens going on about how an issue with sound or fencing or something is "literally unplayable!!!" But in this case, the word is appropriate. DCZ attempting to load Dresden Hbf is an instant autocrash due to a video memory leak in some asset, every time. And since all services in DCZ except some of the shunting begin or end at Dresden, no service on the route can be driven, at all. This ought to be a redball priority for the fixit team.
     
  5. Joethefish

    Joethefish Staff Member

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    I can't offer any technical advice on RAM issues as that's not my forte. Though I was also having this issue - working fine on TSW2 but not 3.

    I fixed it for me by uninstalling the route and then installing it again. I was able to load one of the S3 services beginning at Dresden and I drove it to test it out. It works fine now.
     
  6. breblimator

    breblimator Guest

    Delete config folder located in \documents TSW folder
     
  7. solicitr

    solicitr Well-Known Member

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    That achieves nothing but replacing your engine.ini with a vanilla one.
     
  8. tsw2

    tsw2 Well-Known Member

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    This is a game bug, we need DTG JD to look at it. It has nothing to do with user hardware
     
  9. breblimator

    breblimator Guest

    But did you tried? The whole folder.
     
    Last edited by a moderator: Nov 25, 2022
  10. tsw2

    tsw2 Well-Known Member

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    Dude, the issue is Also on PS and Xbox...why should it be solved by deleting. File on PC. The issue might not always occur. But it's a game bug that needs to be fixed by DTG
     
  11. breblimator

    breblimator Guest

    Because this solve the issue in my case.

    Eventualy - restore page file settings. If I remember correctly, solicitr tried with no page file at all.

    PS In my case, without the page file, the game behaves like this.
     
    Last edited by a moderator: Nov 25, 2022
  12. tsw2

    tsw2 Well-Known Member

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    No fiddling with page file is needed. TSW3 just has a bug that needs to be fixed ASAP on all platforms.
     
  13. breblimator

    breblimator Guest

    Thats another story. I give you possible solution but you can just wait for the fix from DTG. GL :)
     
  14. seymourgoals

    seymourgoals Member

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    I got this route for TSW2 in the last playstation sale for PS5, wish I hadn't now. I've had 3 crashes in about 10 services. All after driving for about an hour,so frustrating and time wasted The route is actually good but not reliable to play at all if it crashes this much.
     
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  15. tsw2

    tsw2 Well-Known Member

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    Hope DTG can fix this soon on all platforms, its probably just (another) bad asset / memory leak
     
  16. tsw2

    tsw2 Well-Known Member

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    DTG JD has this issue been logged?
    It was reported dozens of times already in the past.
    Is a fix in the works?
     
  17. DTG Matt

    DTG Matt Executive Producer Staff Member

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    So you're saying that not a single service on Chemnitz runs on any platform and always crashes?

    If so, that ought to be easy to reproduce and will do so tomorrow. Was aware there were some issues going INTO Dresden (usually solved by uninstalling the 101 as it tips the memory over) but this sounds like something entirely new.

    I will try and repro when I get in the office. If you have any more specific details to reproduce crash, please add to thread.

    Matt.
     
  18. solicitr

    solicitr Well-Known Member

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    I can't speak for console, or for that matter Epic. What I can say is that, on Steam, DCZ crashes with a system "Out of VRAM" error any time one either a) approaches Dresden Hbf, about when one reaches the yard control tower; or b) attempts to load a service that begins in Dresden. Services that don't go there, like some of the shunting ops, don't have a problem.

    This is a new TSW3 problem; DCZ always ran for me in TSW2- with the 101 installed.
     
  19. breblimator

    breblimator Guest

    Ain't no problem with my DCZ

    default engine.ini // delete TSW .\config folder
    no additional liveries from the HUB \o/
    windows page file by default // my game crashes like described, with improper settings, eg no page file at all

    12 GB RAM
    GTX 1050 (mobile)
    i5 8th gen
    Windows 11 x64

    maxed graphic setting (for testing purposes - wow these fps :) )
    all German DLC installed
     
    Last edited by a moderator: Nov 28, 2022
  20. DTG Matt

    DTG Matt Executive Producer Staff Member

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    More DLC installed *will* use more RAM so if you can install *everything* you have, and if we can check your install size against solicitr's plus if any liveries are installed / relevant (if none are relevant to the route i wouldn't expect any impact).

    You only have 12gb of ram? or is that the ram the game is using?

    I have 32gb in this machine so not sure how relevant the comparison would be - how about you solicitr ?

    Matt.
     
  21. breblimator

    breblimator Guest

    12 GB RAM installed

    I am using Razer Cortex and this is up to 2 GB RAM free more in boost mode.

    Earlier I was with 8 GB only and this was very problematic especially in DRA.

    Usualy I am with shadows @ low for better performance but the test run was @ all maxed and 100% screen percentage.

    All existing GER DLCs installed

    PS I will install all owned DLCs when back home and report the data :)
     
    Last edited by a moderator: Nov 28, 2022
  22. solicitr

    solicitr Well-Known Member

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    16GB RAM installed. Note, however, that this crash comes with an out of video memory tombstone.

    If any liveries are involved, it would only be as a consequence of layering, since I have no liveries for DCZ-model rolling stock.
     
  23. DTG Matt

    DTG Matt Executive Producer Staff Member

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    What video card / ram do you have?
    solicitr
     
  24. breblimator

    breblimator Guest

    My game folder is now 166 GB. Not tested yet. // EDIT no crash
    The tested state was 106 GB. BR o7

    Lenovo Ideapad 330 (12 GB RAM)

    GL solicitr \o/
     
    Last edited by a moderator: Nov 28, 2022
  25. seymourgoals

    seymourgoals Member

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    Just to say the 3 crashes I had on Dresden to Chemnitz was on the pS5. 2 of them was in the 766.2 about an hour into the journey heading towards Dresden. The other was in the BR143 heading other way. No warning signs or stuttering just crashed while driving.
     
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  26. solicitr

    solicitr Well-Known Member

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    All right- it seems to be (sort of) solved. Following breblimator 's advice, I enlarged my tailored, petite (not zeroed) pagefile to "System Controlled" (which is huge)- and the crash no longer occurs. There IS a 2-second hang at that point, which I thought at first was the crash again, but this time it seems there's enough overflow VM to handle the graphical memory overload.

    There is still a memory leak at Dresden, and the stuttering/hanging is still pretty severe, so it definitely needs fixing. But services at least can be completed.

    DTG Matt : Radeon RX 580, 4G VRAM
     
    Last edited: Nov 28, 2022
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  27. tsw2

    tsw2 Well-Known Member

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    DTG Matt this crash also happens on XboX Series. Since release. Is DTG working on a fix? I just searched the forums and the problem has been reported many many times already...there is a memory leak or bad asset and that should be fixed. Nobody should have to live with this crash or have to mess with their system (on PC).
     
  28. tsw2

    tsw2 Well-Known Member

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    Sorry but what now? This is a well known problem since DLC release. When will the crash be fixed??? :(
     

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