Dl-109 Headlight

Discussion in 'Technical Reports' started by miata54, May 22, 2023.

  1. miata54

    miata54 Member

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    Since the core update, the headlight on the VNHRR ALCO DL-109 does not work either by keyboard or GUI entry. Prior to the update, it worked just fine. Noticed this after a file verification.
     
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  2. 749006

    749006 Well-Known Member

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    I think it is a scripted item that would be having problems since the update

    DTG are working on a fix to carious issues
     
  3. miata54

    miata54 Member

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    Thanks. I hope this bug is included in their fix.
     
  4. KodiakJac

    KodiakJac Active Member

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    Same problem here. The headlight on my VNHRR AlCo DL109 does not work. It was working before the update on 4-27-2023.
     
    Last edited: May 23, 2023 at 9:54 PM
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  5. 749006

    749006 Well-Known Member

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    That is such a Surprise - WOW :D

    It is not a fault with the DL109 - it is a problem that affects some scripts running as they should
     
  6. KodiakJac

    KodiakJac Active Member

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    There is no place for sarcasm in the Technical Reports section of the TSC Community forum. I was merely conveying information to the TSC dev team. It is helpful for them to know the problem with the DL109 headlight not working is not isolated to one player.

    Why are you trying to make forum members feel unwelcome in the TSC Community?
     
    Last edited: May 23, 2023 at 10:33 PM
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  7. 749006

    749006 Well-Known Member

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    If you have a problem with the DLC did you file a ticket with DTG Support?
    The more people report something then DTG would know ifs not an isolated problem.
    Just adding a comment here means you hope somebody from DTG would see your reply and then pass it on to support.
     
  8. torfmeister

    torfmeister Well-Known Member

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    It's perfectly normal first to ask if others are experiencing the same before filing a report.

    Also, I had asked JD to do his job as a community manager and feed the forum feedback to the devs at this time, as the support process is totally intransparent. He promised to collect issues reported here.
     
    Last edited: May 24, 2023 at 7:26 PM
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  9. 749006

    749006 Well-Known Member

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    A lot of people post here saying they have a problem with something and having done so they think its not necessary to raise a ticket with the support desk.
    Because you had asked JD to do something does not mean it will get done - unless you are his boss ;)
     
  10. torfmeister

    torfmeister Well-Known Member

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    Last edited: May 24, 2023 at 7:34 PM
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  11. KodiakJac

    KodiakJac Active Member

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    Perhaps you should read the second pinned posting in this subforum "Reporting A Technical Issue"...
    DTG Jamie
    If you are having a problem of a technical nature posting in this forum is likely to get you a faster response than waiting for the support team.


    In any case, you are not my keeper. It's none of your business if I have or have not also logged a ticket (which I know how to do and have done on many occasions). If I want advice from you, I will ask for it (which, with your snarky attitude, I will never do).
     
  12. 749006

    749006 Well-Known Member

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    Ok - my bad. - Sorry.
    I had mis-read that as to post to the Support team first.

    Whenever I have a posts with a fault posted here it is very rare for DTG to tell the OP what the solution is.
     
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  13. DTG Jamie

    DTG Jamie Staff Member

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    Thank you for letting us know will pass this on to the team
     
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  14. Reef

    Reef Well-Known Member

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    I kind of get where Peter is coming from on this even if he missed the mark on this occasion.

    So many times people have jumped straight onto a forum or Facebook to slag off a dev or game because something's not working correctly yet haven't got the time or inclination to report the fault through the correct channels.

    Some people prefer complaining or sheep following the naysayers crowd rather than proactively, calmly and descriptively trying to help highlight the issue so it can get fixed.
     
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  15. torfmeister

    torfmeister Well-Known Member

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    The issue here is that the bug is in correlation to the new TS core and not the DLC (subject to being sorted out by DTG and the DLC devs owning the source scripts which are needed for DTG to find the cause - you can't uncompile an .out file without losing viable information as comments etc...). Filing a ticket would probably cause DTG to directly redirect it to DTM. That's the reason I was saying it's probably better to post those issues here where a DLC behaves differently due to the core update.

    So no need to argue, Peter is of course generally right in saying you should contact support. On the other hand, issues related to the core update should be visible for everyone.
     
    Last edited: May 25, 2023 at 10:33 PM
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  16. Reef

    Reef Well-Known Member

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    Agreed torf, my comment was more of a generalisation than specific to this topic, apologies for going OT.
     
  17. KodiakJac

    KodiakJac Active Member

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    And my apologies for being grouchy about your original comment :)

    I had spinal fusion surgery several years ago that has degenerated and developed into a new problem. I'm in constant pain and in physical therapy right now hoping to avoid another surgery. So, I'm overly irritable when I shouldn't be :)

    Cheers!
     
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  18. torfmeister

    torfmeister Well-Known Member

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    Get well soon Kodiac. Best wishes!
     
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  19. 749006

    749006 Well-Known Member

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    I was not really that helpful - having a bad week.
    Sorry again

    Peter
     
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