Being relatively new to TSW 2020 and DTG, it is disheartening to see so much negativity about DTG and the communities view that not a lot of effort is being put in to the games? Has this always been the case? Or, is it something that started happening from a specific point in time? Why do you think DTG is not listening to its fans about features and bugs? The fans are the people DTG serve and if DTG can’t be bothered listening does it have a future? From a personal level and looking at this from the perspective of my job (I investigate energy complaints where a consumer and supplier cannot agree a resolution in order to make a fair and impartial decision), the single biggest breakdown of a consumer/business relationship is a clear lack of communication and a breakdown in quality, reliable service. Now energy suppliers are not train simulator developers by any stretch of the imagination, but the same principals exist. Treat your consumers as a number, rather than engaging with them and working to deliver what they want and need and things start to go badly wrong. Plenty of energy suppliers have gone bust as consumers turned their backs on them. Some of the comments I’m seeing in the forums, particularly around bugs, lack of quality content, people feeling ripped off etc are proving that a toxic mess is brewing within the fan base. You could argue the loyaler fans are always the more vocal - so I think it’s important that DTG really does double down on listening to its fans and to show that they care about the content they are producing and making their fans happy to spend lots of money. I hope DTG read this and take the points I’m making onboard. I know they say they want to work closer with the fans/community, but they really need to prove this. And maybe quite quickly - especially seeing as TSW2 is due soon and it’s causing quite a bit of upset in the community.