Steam Ecml Crash Report [resolved]

Discussion in 'TSW Troubleshooting & Issues Discussion' started by seancrabtree2003, Mar 10, 2024.

  1. seancrabtree2003

    seancrabtree2003 Active Member

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    so i keep getting this crash code on both reduce and main timetable any help.

    LoginId:c36f909d489acef0d977d7a1c57e01bd
    EpicAccountId:32a9c7122c8f4e66b5b14948cfb1f6b5

    Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    TrainSimWorld
    kernel32
    ntdll
     
  2. rennekton#1349

    rennekton#1349 Well-Known Member

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    Do you have any outdated or unsupported mods? Have you done a file verify?
     
  3. seancrabtree2003

    seancrabtree2003 Active Member

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    Think I took all my mods off when u checked will check tommorow
     
  4. Notech2

    Notech2 New Member

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    I have the exact same issue with my installation, I have three mods installed, these being the improved signal visuals mod, the WCL modern timetable mod, and the GWE 1970s mod.

    I’m about to uninstall the mods but if anyone finds a fix in the meantime please do let me know.
     
  5. jackthom

    jackthom Active Member

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    I see there are now two threads on this subject. Just for the record I’m having the same problem and it’s only on the one route.
     
  6. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hello everyone,

    I'm investigating more into these reported ECML crashes. In regards to mods, because these are officially unsupported and can very commonly cause crash-related issues, I must ask that any reports be made without any included modded content.

    For anyone affected (or ideally jackthom / seancrabtree2003 within this thread) - can I understand the exact steps you've taken from launching TSW4 until you reach a crash? Please make sure to confirm the game platform you are using, and ideally a build version number (which can be found via the settings menu).

    This will be very useful for us to understand the issue in greater detail, thank you.
     
    • Like Like x 2
  7. paulossj4

    paulossj4 Active Member

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    Hello everyone,
    As I reported in the other topic, I had to uninstall the game and reinstall it for it to work. Then I installed some mods:

    - Class 700 Sound mode;
    - Class 377/387 Sound mode;
    - London Commuter timetable with Class 700;
    - London Commuter enhancement packs.

    I ran ECML in scenario and timetable mode without any problems.

    Obs: I'm playing on PC via Steam
     
    Last edited: Mar 13, 2024
    • Helpful Helpful x 2
  8. jackthom

    jackthom Active Member

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    Last edited: Mar 13, 2024
    • Like Like x 1
  9. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Thank you both for helping share an understanding of the situation :)

    As much as we will do our best to support mods where we can, we cannot do anything to help crashes relating to unofficial content. Please reach out to the mod creator for any more support on this.
     
  10. valentin#1030

    valentin#1030 New Member

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    Bonjour DTG Alex
    J'ai aussi ce problème de crash du jeu. Il m'arrive que ce soit au lancement du jeu lors du chargement. Et parfois, dans un jeu en jouant, un crash soudain et un rapport de bug sont toujours la même violation d'accès. Voici une photo du rapport de crash au lancement du jeu.

    On Steam my id build is 13768838 and i have not mod just 67 DLC
     

    Attached Files:

    • BUG.png
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    Last edited: Mar 22, 2024

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