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Ecml Crashing Before Loading [resolved]

Discussion in 'TSW Troubleshooting & Issues Discussion' started by phpuk, Mar 14, 2024.

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  1. phpuk

    phpuk Member

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    Anyone having trouble getting ECML to load? I am getting the unreal engine crash after I chose from timetable or scenario, from Azuma to Scotsman before the selection even loads I get the fatal screen.

    Fatal error!

    Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000000000000003c

    0x00000001490642a3 TrainSimWorld.exe!UnknownFunction []
    0x0000000140f621e8 TrainSimWorld.exe!UnknownFunction []
    0x0000000140e695eb TrainSimWorld.exe!UnknownFunction []
    0x000000014304df37 TrainSimWorld.exe!UnknownFunction []
    0x0000000142ffdafa TrainSimWorld.exe!UnknownFunction []
    0x0000000142fe88e8 TrainSimWorld.exe!UnknownFunction []
    0x00000001430062d7 TrainSimWorld.exe!UnknownFunction []
    0x0000000142bd4ce5 TrainSimWorld.exe!UnknownFunction []
    0x00000001407c6715 TrainSimWorld.exe!UnknownFunction []
    0x00000001407ccf9c TrainSimWorld.exe!UnknownFunction []
    0x00000001407cd00a TrainSimWorld.exe!UnknownFunction []
    0x00000001407d6dbf TrainSimWorld.exe!UnknownFunction []
    0x0000000143a4e76e TrainSimWorld.exe!UnknownFunction []
    0x00007fff3080257d KERNEL32.DLL!UnknownFunction []
    0x00007fff31a8aa58 ntdll.dll!UnknownFunction []
     
    phpuk, Mar 14, 2024
    #1
  2. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Good morning,

    We've got a couple of known issues for crashes when launching specific services on ECML which the team is looking into, however, if you're experiencing this consistently across scenarios and timetable mode, I would first like to check if you have any mods installed.

    I spoke yesterday with a few community members yesterday who had similar issues and were able to resolve this by re-installing the route and removing all mods. Here is that thread for clarity: https://forums.dovetailgames.com/threads/ecml-crash-report.79582/

    Can I confirm if you're using Steam or Epic Games?
     
    DTG Alex, Mar 14, 2024
    #2
  3. phpuk

    phpuk Member

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    Morning Alex, Steam, I tried uninstalling the ECML and reinstalling. will have a look at taking the mods out later, however it is only affecting ECML, MML, Blackpool ect work fine
     
    phpuk, Mar 14, 2024
    #3
  4. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Thank you - let me know what you find. In regards to mods, because these are officially unsupported and can commonly cause crash-related issues, it's always worth checking without them to be sure. :)
     
    DTG Alex, Mar 14, 2024
    #4
  5. phpuk

    phpuk Member

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    I removed the improved signal visuals mod and it now loads, thanks Alex
     
    phpuk, Mar 14, 2024
    #5
  6. kennylau95

    kennylau95 New Member

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    I'm using steam version.
    Same problem as me.
    I have been removed all mods & reinstall the game but the problem still occur.
    I have no idea what's going on.
     
    kennylau95, Mar 15, 2024
    #6

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