PC Epic Games Losing Most Dlc :o

It's time to get a refund for TSW6 pre-order, thanks for thread

 

The only good thing is the fact most people bought the stuff on sale but it still sucks for them

but at least they do get a actual good sales

 

If this is an Epic Store DLC issue, DtG would do best to completely withdraw TSW6 from said store until a solution presents itself. I’m thinking here of future unsuspecting purchasers unaware of this seemingly arbitrary limitation. It really sucks for existing customers some of whom will want to migrate (expensively) to Steam.

 

Oh wow. I guess Epic themselves knew this at the very same time as us, or even later.

 

I seriously doubt Epic doesn’t know based on a generic support response. If they knew they probably wouldn’t say and just kick the ticket down the road like DTG. There are probably confidential reasons neither party can give details. And, I also doubt it’s related to a 129 number.
My guess is Epic is struggling and higher-ups are arbitrarily making decisions to reduce their workload/cost. If I were a struggling distribution business I also would put limitations on a system like TSW‘s ridiculous duplicate DLC setup. So I think DTG is the problem here, putting too much strain on the distributors.

 

The future roadmap does not provide valid explanation and basically repeated everything they said before. Waiting for how they'd response (or not to) on stream...

 

I think giving epic players steam keys with proof of purchase is a great idea. Didn't DTG do this for xbox players when the transition from TSW 2020 to TSW 2 in which players were given keys to help transfer dlc's as I believe not all the DLC's at that time weren't compatible between versions? Someone correct me if I'm wrong.

DTG doing that would not necessarily be a loss. The DLC's were already bought so they wouldn't be losing money and it allows those on epic to keep enjoying their collection. Players should not have to repurchase their DLC's a second time.

 

Experienced the same thing on Xbox one and even worse

 

Correct me if I'm wrong, but it seems like you pre ordered the game. You have to wait till the end of September to play it.

 

THEN WHAT IS THE POINT OF PRE ORDERING

 

Its a PRE-order not an order.
Why they still exist for digital products is beyond me, but they do and people buy into it.
Still, this should have been pretty obvious that you wouldn't have been able to play the game today...

 

You mean other than the discount and the early access? Absolutely nothing….

 

Because now your money sits in someone else’s account for a little while longer. Whoever holds the money the longest has the most power.

 

A pre order is a pre purchase. You brought the product before it released. I don't do pre orders because I wouldn't pay for something that isn't out yet. If you don't like it, you can cancel and wait until the game releases. You aren't losing much by not pre ordering anyways

 

"Paging Mr Sweeney, we have a fax here for you from the Millennium Bug"

 

It seems a lot of these stores and launchers aren’t set up for game design where the core game is tiny and there’s dozens and dozens of separate DLC.

To be fair most games either have much less DLC, or they package the DLC data into the core game and just make it a purchasable “unlock” to actually use it.

And also, the worst thing here is that even if you lose some old routes you didn’t really want to keep playing anyway, thanks to the way TSW works that also means you’d lose layers and services in much newer routes that pull from that DLC for rolling stock.

What a mess for people who invested in that platform. This is even worse than the PlayStation DLC limit issue.

 

Thats crazy, from Alex:

I guess no one knows whose problem it is

 

Even worse, DTG is still "working to understand", so they don't even understand the problem.

 

That's how I feel too, they both are telling me "idk" pretty much. Let's see what they have to say on it though.

 

shame canada not the suggested country to make dlc. so if anyone suggesting a canada route for tsw best to look else where.

 

It should be a good option to let people switch to steam if there is no fix for the whole problem! DTG should take responsibility for this issue if there is no short term solution.

 

Technically it's a pre-purchase rather than a pre-order. In return for the various parties getting your money now, you get a 10% discount and a 5 day early access to the new game version and the routes.

 

Nailed it. Very expensively, I am migrating to Steam. But all repurchases will be done on sale. In total, all of my DLCs amount to 1100€~. I won't rebuy all of them, some of them I regret buying (spirit of steam, scotrail express, etc.)

 

I sent DTG an email asking if they could provide Steam keys to all Epic players. They just repeated the issue back to me. I replied asking for more transparency and compassion.

 

Asking a corporate organisation for compassion

 

Oh man... I did the same thing. same result as you. It's going to be the same answer for everyone that contacts them about this. I mean, what are we going to do? We can only hope that DTG is listening to the backlash and needing to have the urgency to do something, and fast.

 

Same for Epic Games, we're just gonna get the same answer from either of them if we contact both companies.

 

But all in all, rebuying is out of the option if you have 95-97% of the game bought which is 125-126 DLC in my case, even on sales, that's going to cost well over 1.5k dollars/pounds, which is still a huge amount of money. Sure, we can migrate to Steam and rebuy everything one at a time, but that's going to take a very long time if we're gonna do it in small increments (at least in my case.) And it would make it seem like we lost the battle for fairness if we just decide to rebuy everything, personally, I'm not going to do that and spend my money to rebuy the whole series from the beginning again. And also, I don't want to restart a Dovetail Live profile that's over level 1k+, that's going to take years to get back to if I start over on Steam.

So yeah, all in all, we just need something to be done about it.

 

We Epic Games players, especially those with a big collection, are going to boycott with our money if nothing is going to be done about it now or in the long term, and as I said, potential loss of me a customer from now on.