Error 2753 The File Za.exe Is Not Marketed For Installation

Discussion in 'Technical Reports' started by didiergamer65, Jun 19, 2020.

  1. didiergamer65

    didiergamer65 Member

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    Ok so I found a way to fix the application was unable to start correctly and sorted that out, but I recently bought the Armstrong Powerhouse Class 313 EMU Pack and the 314-315 but during the setup for both packs, I got an error message saying Error 2753 the file za.exe is not marketed for installation. I was really frustrated because I love this train in real life and just want to use it on train simulator and I haven't found a solution to this problem, I tried reinstalling the setup and running it as administrator but nothing even worked so that's annoying.
     
  2. 749006

    749006 Well-Known Member

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    Strange as somebody else asked the same question on a FB page for the game

    You need to delete the contents of your temp folder
    And it's recommended you download and instal CCleaner (Google it)
    That will sort out the Temp files for you to save searching for them

    The chap who asked the question said it installed ok after that

    Peter
     
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  3. fabdiva

    fabdiva Well-Known Member

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  4. didiergamer65

    didiergamer65 Member

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    For the temp thing, should I delete the one in my RailWorks directory or the other Temp in C:\Windows\Temp ?
     
  5. didiergamer65

    didiergamer65 Member

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    Or C:\AppData\Local\Temp?
     
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  6. 749006

    749006 Well-Known Member

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    I'm only quoting what was in the post
    Get CCLeaner and let it do it for you
     
  7. didiergamer65

    didiergamer65 Member

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    I have tried many methods but I cannot seem to get rid of this annoying error! It really is super frustrating as I buy £858375835893758932689375923 worth of f@@king trains for a game because I am train nerd just for errors to show and I regret buying it because something annoying has to interfere with it and ruin the fun! I tried downloading CCleaner, The regsvr32.dll in cmd method,reinstalling shockwave player properly and basically every method possible so this is clearly a bug that Armstrong Powerhouse needs to sort out!
     
  8. fabdiva

    fabdiva Well-Known Member

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    Have you emailed AP support?
     
  9. SJA

    SJA Active Member

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    I'm sure you've made some very frustrated posts here before -- do you email the relevant support teams (obviously without the f-bombs) when these issues occur?

    These forums can be useful for minor technical issues and discussion, but this is an AP product covered by AP's support mechanisms, so I'd suggest giving it a try if you haven't yet. I've seen plenty of people report that their customer service is generally very good.
     
  10. 749006

    749006 Well-Known Member

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    So apart from Downloading CCleaner did you then install it and Run the program - it has worked for other people.

    Complaining here is pointless - It is like the person with an Apple Phone going on a Samsung forum because he has a problem
     
  11. BeenTrain

    BeenTrain Member

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    Contacting AP is not working either, no response for 4 days.
    No need to install CCleaner.

    Simply clear the Temp folder here:
    C: \ Users \ ~ yourusernamehere ~ \ AppData \ Local \ Temp
     
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  12. 749006

    749006 Well-Known Member

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    As the question was sent to AP in June the OP might have got a response since then
     
  13. Peter Hayes

    Peter Hayes Well-Known Member

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    AP use the Windows .msi installer system and I would suspect that that is the issue and not a temp file. So I would try repairing the Windows installer first plus deleting all the files in this folder C:\Users\your user name\AppData\Local\Downloaded Installations. This contains "old" installation details of all AP products and are not needed.
     

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