Excessive Hardware Requirement: Continual Crashes - Solved

Discussion in 'TSW General Discussion' started by solicitr, Sep 11, 2022.

  1. solicitr

    solicitr Well-Known Member

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    The claim that 3 requires no more computing horsepower than 2 is nonsense- I have yet to be able to complete a single service or scenario in any of the new TSW 3 routes (not counting training modules). And this is a vanilla game, no mods, no .ini tweaks (whereas under 2 I ran boatloads of both).

    In every case the same thing happens: at the start the game runs smooth as butter, no issues at all, but as the service progresses, stutters and hitches become more and more frequent until (frustratingly, close to the end) the almighty lockup, a hitch that never clears itself: either a game shutdown with an OOM alert, or a game freeze and a manual force-quit, or (most often) a complete computer freeze with no way out but a reboot*

    I don't have the zippiest of computers, but it's not chipped out of flint, it has 16 GB of RAM and 8 of VRAM - and never gave me any crashing problems or OOM warnings running TSW2. Whereas 3, at least as regards the new routes, is literally unplayable.

    ______________________________________________
    *This is especially annoying because it turns back on all those background processes I have to quit manually before I launch TSW if I want it to run at all.
     
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  2. What hardware you using? Apart from the crash on exit, I've had one crash from a dodgy mod since early access.
     
  3. solicitr

    solicitr Well-Known Member

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    I5 7400 3 GHz
    RX 580
    16 GB RAM, 8 GB VRAM

    Same rig that ran TSW2 just fine, and which continues to run legacy TSW2 routes in TSW3 just fine (except for lower framerates)
     
    Last edited: Sep 14, 2022
  4. Not the best no but it should still run the game. I don't know what settings to suggest for that setup. I've got a rtx 3070 and can have everything turned right up playing @1080. Any res above that and performance does start to suffer.

    What resolution and graphics settings are you using?
     
  5. solicitr

    solicitr Well-Known Member

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    Graphics on high preset; 1080 (monitor isn't a 4k anyway). 100% screen res, no more.
     
  6. Michael Newbury

    Michael Newbury Well-Known Member

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    I am running on
    I5 6400 @2.7 GHz
    AMD RX 570 w/8 Gig Ram
    16 Gig Ram

    Not having any issues only crashed once upon exiting the game other that than the game runs better than I expected.
     
    Last edited: Sep 12, 2022
  7. rennekton#1349

    rennekton#1349 Well-Known Member

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    Yup, I've had game freezes and manual shutdowns I had to do sometimes. This was also vanilla. Whether it is trying to select a certain timetable, train, etc.
     
  8. Calidore266

    Calidore266 Well-Known Member

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    Just to confirm, "RTX 580" is a typo for an AMD RX 580, not an Nvidia RTX something else, correct? And the GPU isn't overclocked?

    My thought is that a buildup of hiccups like that is a problem with the driver or settings. Are you using the newest driver version from AMD? My suggestion offhand would be to first try uninstalling the driver (thru AMD's software if possible rather than Windows) and reinstalling (again, downloaded from AMD rather than Windows Update). If you feel like it, you can have it reset your settings to defaults also. Second, if that doesn't work, try an older driver with cleared settings.
     
  9. Try running lower settings and see if the problem persists. I'd imagine your cpu would be struggling. 1080 res is more taxing on the cpu than 1440 or 4k.
     
  10. Crosstie

    Crosstie Well-Known Member

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    This is worrying. There are too many crash reports from people with capable PC rigs and gen9 consoles.

    There's nothing about TSW3 that should require more computing power than TSW2 as far as I can see. In fact, on the stream, it was clearly stated that ( and I paraphrase here ) if your setup runs TSW2 OK it will run TSW3.

    I haven't had any in-game crashes and just one " exit " crash.
    I-7-1700
    RTX 3080 10 GB
    32 GB RAM
    4k. 60 fps ( capped )
     
    Last edited: Sep 12, 2022
  11. ShodanCat

    ShodanCat Member

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    Are you using any engine.ini tweaks? What I've found is that the visual presets in TSW3 are quite a bit more aggressive than TSW2 in some ways, and that means that using a tweak like r.ViewDistanceScale is WAY heavier on system resources than it was in TSW2. I have a 9900k, 32gb of RAM, and a 3080 Ti and I do use that tweak, but only at 1.5 or 1.25, along with r.StaticMeshLODDistanceScale=0.25 and foliage.LODDistanceScale=3.

    Obviously though it's best to just delete engine.ini and let the game recreate it and test for crashes before you add anything to it or you can never be certain what's causing the crashes. That being said, even with said tweaks to my engine.ini (plus a few other ones pertaining to shadows and ambient occlusion) I have not had a single crash in ~16 hours of gameplay so far (other than the exit crash that I get nearly every time I close the game.)
     
  12. solicitr

    solicitr Well-Known Member

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    What are your settings?
     
  13. solicitr

    solicitr Well-Known Member

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    That's a hugely more powerful rig than mine
     
  14. solicitr

    solicitr Well-Known Member

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    Clean vanilla game, default engine.ini, no mods
     
  15. solicitr

    solicitr Well-Known Member

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    Exactly. And I'm calling them out on it, because it's not true. The exact same computer that ran TSW2 just fine (with lots of mods and .ini tweaks) can't handle TSW3.
     
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  16. solicitr

    solicitr Well-Known Member

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    Latest driver (22Q2)- and it's been out since May, so it's unlikely to be bugged.
     
  17. malikrthr

    malikrthr Well-Known Member

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    I have also been experiencing crashes with the new TSW3 routes. Upon trying to load a scenario, either the game will crash to the desktop with a fatal error message or upon exiting the game, a fatal error or UE4 crash message appears. TSW2 runs flawlessly but there are many performance issues with running TSW3 routes. Something in the way these new TSW3 routes are developed has to taxing or bogging down the system. It will be great if the devs can elaborate more on why all these crashes occur and if there is a fix on the way. Was this tested before being released I wonder?
     
  18. Calidore266

    Calidore266 Well-Known Member

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  19. fanta1682002

    fanta1682002 Well-Known Member

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    I WAIT buy RTX 4090
     
  20. Michael Newbury

    Michael Newbury Well-Known Member

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    Screen Settings
    Screen Resolution:1920x 1080
    Windows Mode: Fullscreen
    Graphics Preset: High
    Foilage: High
    Shadow Quality: Medium
    Effects Quality: High
    Sky Quality: High
    Post Process Quality: High
    View Distance Quality: High
    Texture Quality: High
    Max FPS: 62
    Antialiasing: TAA
    Vsync: Off
    Screen Precentage: 100%
     
  21. krenz.christoph

    krenz.christoph Well-Known Member

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    That is odd, I've got an I5 (something old) and a RX480 but 46GB (yes I know sound quirky) RAM and the only crashes I have encountered so far with TSW3 is after closing the programm. I have some high settings but play on 1080.
     
  22. dudders

    dudders Well-Known Member

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    Performance across all systems is poor at the moment. I hope there is some updates soon to start making this enjoyable to play im very disappointed and again I keep giving cash to these people
     
  23. prrsteamfan

    prrsteamfan Member

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    Same problems here. Unplayable as well, I don't want to upgrade to a new GPU just yet, but I guess I'll have to. No matter if I use the medium or high preset, still crashes aplenty.
    Intel i7-11700K
    Nvidia 1660 Ti 6GB
    16GB RAM
    1920x1080 resolution, capped at 62 FPS and G-Sync enabled
     
  24. SonicScott91

    SonicScott91 Well-Known Member

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    I think performance in TSW3 is definitely a step down from TSW2. Been playing it on both my 3070 laptop and PS5, both have noticeable stuttering whereas TSW2 ran a lot smoother in general.

    I used to run TSW2 at 4k Ultra on my laptop, generally ran somewhere between 45-60fps in most areas, not too much stuttering depending on route.

    Move to TSW3, the same settings on there and my laptop runs it at 25-30fps with a lot of stutter too, nowhere near as smooth. Knock it down to 4K High preset and it’s more akin to how TSW2 ran in Ultra at 45-60fps but the regular stuttering is still there and it’s getting difficult to tolerate it.

    On PS5, I get roughly the same performance in fps as my laptop. Stutters are still easy to spot.

    They need to work heavily on smoothing out the driving experience. I can only see it getting worse as more add-on packs come out. The stutters aren’t even minor anymore, it throws your focus out of the experience after a while.
     
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  25. solicitr

    solicitr Well-Known Member

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    Weirdly, AMD's own software's driver-update check reports that my current version is the latest- but you're right, an update was released in August.
     
  26. solicitr

    solicitr Well-Known Member

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    I think the RAM is the key: TSW uses a LOT of it, and unless you have a boatload of physical RAM that means constant pagefiling, with the associated read/write delays.
    Unfortunately my MB can't address more than 16GB
     
  27. breblimator

    breblimator Guest

    Delete ..saved\config folder, do not touch settings after that, then try

    I play with 8 GB on default with no problem other than low fps
     
  28. solicitr

    solicitr Well-Known Member

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    Wow, am I a dummy!

    The Radeon card was a modest upgrade which coincided with the arrival of TSW3. Only now, as I pored over the performance stats, did I notice I was only showing 8 GB of memory! It seems that when swapping cards, I slightly dislodged one of the SIMMMs and took half my RAM down- and, of course, it's barely possible to run TSW on 8GB. With 16 restored, it now runs pretty much like TSW2.
     
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  29. Michael Newbury

    Michael Newbury Well-Known Member

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    It's good to see that you were able to resolve the issue.
     
  30. Calidore266

    Calidore266 Well-Known Member

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    :D Glad it turned out to be an easy fix after all.

    Regarding drivers, you mentioned May, and that's when the last WHQL driver was released. Everything since has been "optional" (which isn't to say "beta", which is its own thing). Anyway, is AMD's software set to only look for WHQL and ignore optional? Not necessarily a problem; just wanted to point it out in case you do want the drivers updated more often.
     

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