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Forum Rules & Guidelines

Discussion in 'Forum Rules & Guidelines' started by TrainSim-Martin, Apr 30, 2018.

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  1. TrainSim-Martin

    TrainSim-Martin Staff Member

    Nov 29, 2017
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    At Dovetail Games we appreciate the support of our community - we are lucky to have so many committed and knowledgeable players. Our community platforms can be a wonderful place to discuss your interests, talk to members of our studio and engage in meaningful conversations with your fellow simmers.

    To make sure that these community platforms remain a pleasant and enjoyable place to spend your time we have introduced a series of common sense rules which all players are asked to kindly abide by.

    The Seven Golden Rules

    1. Be nice to each other.

    2. Keep you post relevant to the topic being discussed.

    3. Keep your posts suitable for everyone and don’t post anything which is likely to cause offence.

    4. Only speak for yourself – express your opinions and let others express theirs.

    5. Please do not post any content which is not permitted (see below for details).

    6. Stay safe online and be careful about sharing your personal information.

    7. Help us to help you – let us know about any posts or content which breaches these rules or causes you concern.

    One rule to rule them all – Be nice!

    If we had to sum up all of our community rules in two words it would be “Be nice”. The Dovetail Games community is a great place to meet new people who share your interests. Being polite, understanding, helpful and welcoming to your fellow players is the secret to making new friends and building a happy community. Simply treat others as you would like to be treated.

    From time to time within any community there will be occasions when people don’t see eye to eye on a given subject or feel frustrated if they are unable to get others to see their point view. When such situations occur it is important to remember that other people’s points of view are just as valid as your own. Showing respect for other people’s opinions is vital in making sure that our community remains the warm and welcoming place we all want it to be.

    When posting or sharing content

    Keep your posts relevant - To help keep our community sites organised please keep your conversations and comments relevant to the topic which you are responding to. Although it might be tempting to dive into a popular discussion with a question about something else, this can often derail a conversation and frustrate other players. If you would like to talk about something different please create a new post or thread.

    Keep your posts suitable for everyone – The community is made up of people of all ages, so it is extremely important that we maintain an environment which is free from content which could be considered upsetting or offensive in nature. If you are in any doubt as to if your content could be considered upsetting, please do not post it. Examples include, but are not limited to, porn, nudity or sexually explicit acts, sexual abuse, drugs or drug abuse, graphic or gratuitous violence.

    Only speak for yourself - Never speak for your fellow players or assume that your personal experience or opinion reflects that of the wider community, an individual or Dovetail Games. Although we acknowledge criticism of our games and content we will not allow misrepresentation.

    Zero-tolerance policy

    Dovetail Games operates a zero-tolerance policy on content which is:

    · Illegal such as drug use or piracy
    · Represents abuse or exploitation such as child or sexual abuse
    · Bullying or threats such as “You are ugly and should kill yourself”, “I am going to kill you”
    · Discrimination of any kind such as sexism, racism or homophobia

    People who posts such content will be immediately banned for life from one or more of our community sites without warning and will be reported to service provider of the site in question. In addition, we work closely with law enforcement and will report users and such content as necessary.

    Posting etiquettes

    We encourage people to help us keep discussions on-topic and organised by following certain posting etiquettes. Please reframe from:

    · Advertising - advertising relating to products produced by other companies and individuals is not allowed regardless of whether offered for sale or free. Please note that advertising is different from a recommendation. Do you like using an add-on by a third party developer? Then feel free to tell your fellow players about it. What you can’t do is post an advert for that add-on.
    · Piracy – discussions about or the posting of content which relates to piracy of any kind
    · Spam - Everyone hates spam and we work hard to keep our community sites free from such content. Do not post large amounts of untargeted, unwanted or repetitive content.
    · Swearing of any kind
    · Bypassing moderation controls like spelled out links or character replacing, e.g. cr4p or sh*t
    · Rage posting such as "This game sucks, I demand a refund".
    · POSTING IN ALL CAPS. There is no need to shout.
    · Posting petition topics.
    · Posting content relating to soliciting, begging, auctioning, raffling, selling and referrals.
    · Posting content relating to religious, political, and other “prone to huge arguments” discussion.
    · Being intentionally unhelpful or purposefully providing false information.
    · Posting of non-constructive comments or reviews (Example: "DO NOT BUY! Crap."). If you don’t like something then that fine, tell us why so we know how we can improve in the future.
    · Repeatedly posting the same thing over and over. Post it once and once only. Continually posting the same thing over and over will be considered spamming.

    Stay safe online

    Protect your personal information - We encourage you to be careful and responsible when disclosing personal information online. We advise that you should never post your financial details, address, telephone number or any other personal details online. If you choose to share such information then you do so at your own risk.

    Children online - We strongly encourage parents to instruct their children to never give out personal information and to supervise them at all times when online. You can find more information about keeping children safe online here:

    Helping us helps you

    Although we have a hands-on approach to community engagement, we do sometimes miss problem comments, posts or other content. We simply cannot be everywhere at once. You can help us to maintain an inviting community by self-policing posts and flagging inappropriate content to us or the service providers who run the websites.

    Engaging with the Dovetail Games team

    We love to engage with the people who play our games and Dovetail Games has a dedicated community team who spend all day everyday doing just that. Our team collects your ideas, feedback and suggestions and then makes sure they are passed back to the rest of the team here at Dovetail Games for consideration during future development.

    While we try our best to respond to as many people as we possibly can, sadly we cannot reply to everyone personally across all our sites. This does not mean that we are not reading your comments and posts, so if we don’t reply to your directly please do not be disheartened.


    To protect members of the community, keep sites organised and encourage discussions our community team may remove without warning posts, content and comments which breach the Dovetail Games Community Code of Conduct. Because no single code can cover every eventuality, Dovetail Games reserves the right to remove any posts, content, and comments from our community sites without warning and at our discretion.

    Although we will always endeavour to warn people about any actions or behaviour which breaches the Dovetail Games Community Code of Conduct, we reserve the right to immediately ban or block anyone from one or more of our community site at our discretion without warning.

    If you disagree with one of our decisions, please do not create a new topic, post, comment or thread complaining about it. Doing so is considered to be spamming. The best response is to contact us through our support team to discuss the matter calmly. You reach us by clicking this link (link to support)

    Please note that we will not publically discuss or comment on individuals who have been banned.


    Anyone who comments, posts, shares or otherwise engages by any means with one or more of our community sites is subject to the Dovetail Games Community Code of Conduct. It is the responsibility of all users to read and follow the supplied Dovetail Games Community Code of Conduct. Failing to do so will not be considered justification for breaching the code.

    Our community sites are open to the public and although we make every effort to moderate and maintain these sites we cannot review all content not originating from Dovetail Games prior to it becoming publically available.

    All content on our community sites, whether publicly posted or privately transmitted, not originating from Dovetail Games is the sole responsibility of the person who originated the content. We may not monitor or control the content posted by users on our social media sites and websites and, we cannot take responsibility for such content. Any use or reliance on any content or materials not originating from Dovetail Games on our social media sites and websites is at your own risk.

    We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any content not originating from Dovetail Games on our community sites.

    You understand that by using our community sites, you may be exposed to content not originating from Dovetail Games that might be offensive, harmful, inaccurate, inappropriate, or are otherwise deceptive.

    Under no circumstances will Dovetail Games be liable in any way for any content not originating from Dovetail Games, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content transmitted or otherwise made available via our community sites.

    Community sites which are hosted, maintained, built upon or in any way use third party services including, but not limited to, Facebook, Twitter, Steam or YouTube maybe subject to additional terms and conditions relating specifically to that service provider. It is the responsibility of all users to familiarise themselves with such terms and conditions. Please see the section below for more details.

    If something contained within the Dovetail Games Community Code of Conduct contradicts with the terms and conditions of a third-party service, the terms and conditions of that service will supersede the Dovetail Games Community Code of Conduct.

    Dovetail Games reserves the right to change, amend or otherwise alter the Dovetail Games Community Code of Conduct at any time without notification.

    Useful Resources and Links (Appendix)

    Community sites which are hosted, maintained, built upon or in any way use third party services including, but not limited to, Facebook, Twitter or YouTube maybe subject to additional terms and conditions relating specifically to that service provider. It is the responsibility of all users to familiarise themselves with such terms and conditions.

    The following information is provided for guidance only and Dovetail Games accepts no responsibility for the accuracy of the information shown.


    Steam Subscriber Agreement - http://store.steampowered.com/subscriber_agreement/

    Steam Online Conduct - http://store.steampowered.com/online_conduct/

    Rules and Guidelines for Steam Community Discussions -https://support.steampowered.com/kb_article.php?ref=4045-USHJ-3810


    Facebook Statement of Rights and Responsibilities - https://www.facebook.com/legal/terms

    Facebook Data Use Policy - https://www.facebook.com/about/privacy/

    Facebook community standards - https://www.facebook.com/communitystandards

    Facebook Family safety centre - https://www.facebook.com/safety/


    The Twitter Content Rules - https://support.twitter.com/articles/18311-the-twitter-rules#

    Twitter Privacy Policy - https://twitter.com/privacy

    Twitter Safety & Security Guide - https://support.twitter.com/groups/57-safety-security#topic_262


    Terms of Service - http://www.youtube.com/t/terms

    YouTube Community Guidelines - http://www.youtube.com/t/community_guidelines

    Privacy Policy - http://www.google.co.uk/intl/en-GB/policies/privacy/

    Policy and Safety Hub - http://www.youtube.com/yt/policyandsafety/en-GB/


    Terms of service - http://www.twitch.tv/user/legal?page=terms_of_service

    Rules of conduct - http://www.twitch.tv/user/legal?page=rules-of-conduct

    Privacy Policy - http://www.twitch.tv/user/legal?page=privacy_policy
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