Game Crashing Everytime U Return Camera To Train

Discussion in 'TSW General Discussion' started by tft#6439, Sep 2, 2022.

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  1. tft#6439

    tft#6439 Well-Known Member

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    While playing tsw3 I discovered that the "Default Interior Camera" that activates everytime the camera is far from the train has a big problem. When I click it, it loads for a second and then crashes the game. Why it even lead to errors with my ps4.
     
  2. DTG-Chris

    DTG-Chris Staff Member

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    Hi tft#6439,

    We are very sorry to hear about that, and we would like to ensure that we have enough information to investigate this problem right away.

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    Issue Summary:
    Platform:
    Game Mode:
    Route Name:
    Loco Name:
    Service/Scenario Name + Start Time:
    Step-by-Step Instructions:
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  3. tft#6439

    tft#6439 Well-Known Member

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    Issue Summary: Crashes 90% of the time when camera is far away from the train.
    Platform: PS4
    Game Mode: Timetable
    Route Name: Southeastern Extended, Schnellfahrstrecke Kassel – Würzburg, Cajon Pass
    Loco Name: Most Locomotives
    Service/Scenario Name + Start Time: Any Service /Scenario
     
    Last edited: Sep 2, 2022
  4. tft#6439

    tft#6439 Well-Known Member

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  5. DTG-Chris

    DTG-Chris Staff Member

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    Thanks for getting back to us. We understand that this error is related to the camera's distance from the train. If possible, could you tell us or record a video of exactly what you are doing with the camera, please? The more specific you can be, the fastest we can identify the issue.

    For Example:
    1. Switch to external free camera
    2. Let the train drive out of sight
    3. Switch back to internal camera.
     
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  6. Princess Entrapta

    Princess Entrapta Well-Known Member

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    I'm guessing it has to do with when the camera ends up in a different chunk of the map to the cab of the train.
    I know on TSW2 on the long trains on sherman, if I position the camera at the back of the train, and toggle between it and the cab view, each time I do so it has to load everything back in when I return to the cab, leading to everything briefly going white as it all pops in piecemeal. Including reloading a different character model in the second seat. Something it doesn't do if the camera remains close to the cab.

    This used to be a handy temporary fix for the XBox audio bug, so I have a lot of experience of it.
     
  7. tft#6439

    tft#6439 Well-Known Member

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    I went on the Extended Southeastern line, I took the camera quite some distance from the train then I returned the camera to the cab then the loading screen comes up give it 15 seconds for example, then the loading spin thing stopped then give it another minute then the error comes as present in the screenshot. However once instead of that it crashed the entire system with a "System Error".
     
  8. DTG-Chris

    DTG-Chris Staff Member

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    Thank you tft#6439,

    This is very helpful, and we have logged the issue with the team.
     
  9. tft#6439

    tft#6439 Well-Known Member

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    Thanks :):):)
     
  10. tft#6439

    tft#6439 Well-Known Member

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    Also one more thing, I've recently encountered a glitch where nothing in Creators Club will download it just does this:
    Screenshot_20220902-141842_Gallery.jpg
     
  11. DTG-Chris

    DTG-Chris Staff Member

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  12. tft#6439

    tft#6439 Well-Known Member

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    It doesn't let me log in
     
  13. DTG-Chris

    DTG-Chris Staff Member

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