PlayStation Game Crashing On Ps5

Discussion in 'Player Feedback & Troubleshooting' started by dshyhiem, Jan 29, 2025.

  1. dshyhiem

    dshyhiem New Member

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    Every 20 or so minutes the game crashes! Since release (and as of this post) the game has crash 8-10 times on me this far. Is anyone else experiencing this same issue? Not sure what it is, but would appreciate a quick resolve.
     
  2. nwp1

    nwp1 Well-Known Member

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    What did DTG say about this? I am assuming you did the sensible thing and reported it to their support team.
     
  3. dtg_jan

    dtg_jan Community Manager Staff Member

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    Good morning,

    the ViewApp team has released a patch for PlayStation 5 last night, which should address the crashes. Please let us know if you are still running into this issue or if it has been resolved.

    All the best,
    Jan
     
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  4. lafo7506

    lafo7506 New Member

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    After the patch the game still crashes every 10 minutes
     
  5. phillip.good

    phillip.good Well-Known Member

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    Just played for 3 hours with no issues and then 3 crashes in 10mins so still happening on ps5
     
  6. dshyhiem

    dshyhiem New Member

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    Agreed. Played for about 2 hours straight, no issues, and now crashing every 10-12 minutes.
     
  7. dtg_jan

    dtg_jan Community Manager Staff Member

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    Good morning,

    We would like to apologise for the continued crashes you are experiencing. Could you please give us more details on what you were doing before the crash occured? Are the certain areas of the map, or certain things you do that seem to cause more crashes?
    We're thankful for any additional info you can give us, it could help us get to the core of the issue quicker.

    All the best,
    Jan
     
  8. swift19

    swift19 Active Member

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    Still crashing on PS5.
    Trying to play a line I've created in career mode. Happened twice now using different routes.
     
  9. tobigofast#5362

    tobigofast#5362 New Member

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    Hello DTG an ViewApp team.

    My game crashes on the PS5 at the following point:
    I created a line, starting point: Lichterallee or Green Hill, ending point: Puls Center.
    The game crashes between the Danielsplatz stop and the University on these Intersection at the Screenshot, when I use the TRAM ULF A1, R2.2b, or GT8N. The game does not crash with TRAM E1 or Stadt Regio Tram. I couldn't test TRAM ULF B1 and Type D because my level isn't high enough to unlock them yet.
    I hope you can fix the error.

    I love your game 194c56f1d204-screenshotUrl.jpg
     
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  10. dshyhiem

    dshyhiem New Member

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    recently I noticed that the train crashes in the early morning trips around Gruner Hugel. Each time it crashes, I submit it to the automatic response you get on PS5. I am not sure if that helps or not.
     
  11. Scotrail156467

    Scotrail156467 Well-Known Member

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    Any news on a patch for Ps5 version
    Any more information on a patch coming to help the issues on Ps5?
     
  12. Dave Mel

    Dave Mel Well-Known Member

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    the game crashed for me on sunday and since then everytime i drive a route it dont make my money go up even though i still get the xp im on lvl 27 and i have 6or 7 routes and they have green faces. but my money is not going up since the crash yesterday. im on PS5
     
  13. mirasdbc#8781

    mirasdbc#8781 New Member

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    Mi się woglw gra nie włącza Xbox
     
  14. parder#4923

    parder#4923 Active Member

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    I can't remember the page but you can actually see what you get for each level up. It goes up to 50 but what you find is not every level up comes with extra performance points. Some just give you new logos/liveries or a new vehicle.
     
  15. ryan#1234

    ryan#1234 Member

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    I am on Xbox Series X.

    I am experiencing the same game crashing issues. I have had stretches of up to an hour or two without crashing followed by the game crashing 4 minutes into driving a line, over and over again. The crashing doesn't appear to be dependent on which tram I am driving. The crashes occur at various places on the map and don't seem tied to a certain area.

    I just wanted to add my experience to the discussion.
     
  16. phillip.good

    phillip.good Well-Known Member

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    Yeah, I really think this needs fixing urgently as it is going to kill sales on consoles stone dead.

    I have spent good money on something I have now uninstalled until this is fixed. If it ain't fixed then that will be the last thing I buy from ViewApp.

    dtg_jan For reference the crashing seems to be random, totally unrelated to time of day, numbers of AI trams or location. The only thing I can give as any kind of common denominator is that my PS5 fan seems to be doing a great deal of work so maybe it's a general CPU issue??
     
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  17. Sprinter

    Sprinter Well-Known Member

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    Same here on Xbox series X. Just tried to play but crashed 5 times in 1 hour now. Random crashes, doesnt matter what tram, time of day or where i am on the map.
     
  18. dshyhiem

    dshyhiem New Member

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    Honestly, the game is really flawed. I want to be patient, but playing a game that consistently crashes, and when it doesn’t crash, AI tram behavior is out of sync, false “ignored signal”, collisions with invisible cars, passengers, trams, no working announcements, all just takes me out of the immersion. Is there a way to get a refund?
     
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  19. swift19

    swift19 Active Member

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    When can we expect a ps5 patch?
     
  20. Scotrail156467

    Scotrail156467 Well-Known Member

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    I would hope sometime next week but nothing has been confirmed
     
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  21. swift19

    swift19 Active Member

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    Crashed within 5 minutes of playing.
    Yes I had updated to 1.0.2
     

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